Technical assistant • toronto on
Your Moneris Career - The Opportunity.You will be the subject matter expert (SME) for all National and Complex integration projects to support our client consulting group's goals and objectives.You...Show more
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Your Moneris Career - The Opportunity
You will be the subject matter expert (SME) for all National and Complex integration projects to support our client consulting group's goals and objectives.
Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.
Reporting Relationship: You will report to the Manager, Client Consultants.
Posting Type: Replacement
Salary Range: The expected base salary range for this role is $53,000 – $72,000.
Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.
Your Moneris Career - What you'll do
Be the subject matter expert (SME) in Moneris solutions for integrators from development to post-production for multiple projects simultaneously
Collaborate with multiple internal teams on integration projects to ensure support and delivery, this includes supporting internal teams with technical advisory on Moneris Gateway Solutions
Manage Escalations by contacting merchants and identifying critical areas and engaging several teams to facilitate issue resolution.
Integration activities managing through to deployment independently or in-collaboration with senior resources.
Your Moneris Career - What you bring
Bachelor's degree or college diploma in computer science, or equivalent work experience
2+ years of experience in IT client consulting role, can read code and communicate with external stakeholders
1 year of programming experience is considered an asset
Knowledge of Java, .net or PHP, and restful API (Json) is a big PLUS
Strong documentation and client management skills
Excellent communication and time management skills
Must be fluent in English
Your Moneris Career - What you get
At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.
Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA)
Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan
Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace
Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives
Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs
Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts
