Technical assistant Jobs in North York, ON

Do you want to be a part of a global team whose mission is to be the leading specialist in electric power switching, protection, and control by creating innovative solutions that are easily applied and provide the best long-term value? We help companies like Bruce Power, Toronto Hydro, Hydro Quebec, and many others keep the lights on for their customers.

We design, manufacture, provide post-sales support and everything in between. Our business is fostered around our core values of personal integrity, respect for people, commitment to excellence and responsible stewardship. We are happy to share that we are a landfill-free company. We take our commitment to our Team Members, Customers, and the environment seriously.

The Technical Application Specialist is responsible for the support, quotation, order write up and application for S&C products, under minimal supervision. They are also the main contact for customers, district managers and provide assistance to team members in such areas as product knowledge, production process, departmental procedures and process.

Duties &Responsibilities

• Interpret customer specifications and single-line diagrams of transmission and distribution level systems and provide technical knowledge and timely responses regarding technical, application and commercial questions to customers and district managers applying S&C protection devices.
• Review conditions of service documents for power utilities in Canada to understand service entrance equipment requirements.
• Provide pre-sales support to help potential clients in resolving their problems and creating solutions.
• Act as the liaison between internal Product Engineers, Power System Services Engineers, Order Management and outside Sales Engineers to offer selling solutions directly to district managers and customers.
• Respond to and provide information to internal and external clients by telephone, written communication, or in person.
• Prepare technical proposals including products, services, and pricing strategies.
• Proficient level of electrical & protection engineering performing various calculations, including available fault current analysis and fuse curve coordination.
• Provide assistance to team members in such areas as, product knowledge, production process, departmental procedures and processes.
• Manage large and complex tender projects.
• Manage pre-tender and pre-sales order kick-off meeting process and post sales order hand-off process and kick-off meeting.
• Participate in customer site visits & meetings to understand constraints required to accurately design switchgear layout and offer suggestions to district managers.
• Recommend protection for medium voltage systems consisting of substation transformers, busses and feeders.
• Participate in improving current processes using 4-Step Problem Solving methods.

Minimum Requirements

Physical Effort :

Normal or frequent minor physical effort required for the day-to-day activity in the workplace. May involve standing, sitting, walking, climbing stairs and lifting / moving / using objects or equipment up to 5kg / 11lbs

Travel : Occasional travel may be required for site visit with outside sales

Ability to Work From Home : Yes – Hybrid, in office one day a week

Why Work for S&C Electric Canada Ltd

Celebrating a Century of Innovation.S&C has been around for over 100 years, and we help companies keep the lights on for their customers. Integrity, enthusiasm, sustained energy. These are the traits that S&C has always looked for and found when seeking people to join our team.S&C offers a competitive package of pay and benefits, including :

These are just some of the other reasons why S&C is a great place to work. We are a large team who believes in providing growth opportunities to our team members. The career possibilities at S&C are endless. Do we still have your attention? If so, click on the link to submit your application and join our team today!

S&C Electric Canada Ltd. is an equal opportunity employer.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, S&C Electric Canada Ltd. will provide accommodations throughout the recruitment, selection and / or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and / or assessment process, please inform S&C Electric Canada Ltd.’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

Deadline to Apply : May 22nd, 2025

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