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Support analyst • lethbridge ab

Last updated: 4 hours ago

Social and Community Service Worker (Summer Job)

Qualicare, LethbridgeLethbridge, AB, CA
Full-time +1

Free education and training with QPath Career Pathways Program.Practical experience in healthcare and community service delivery.Exposure to client intake, care coordination, and service navigation...Show more

 • New!

Program Specialist - Part-Time (Continuing)

University of LethbridgeLethbridge, Alberta, Canada
Part-time

Under the direction of the Faculty of Fine Arts Assistant Dean, the Program Specialistplays a central role in designing, coordinating, and improving systems that support the undergraduate and gradu...Show more

Remote Support Representative - $21.50 / hour

Tim's FinancialLethbridge, Alberta
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ...Show more

Business Advisor

Farm Credit CanadaLethbridge, Alberta
Full-time

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :.Business planning expertise rewarded!.Our Business Advisors support and strengthen farm and food oper...Show more

Counter Sales Representative

White Cap Canada Inc.Lethbridge, Alberta, Canada
Full-time
Quick Apply

A position at White Cap isn’t your ordinary job.You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is commi...Show more

Administrative Support IV

Alberta Health ServicesLethbridge, South Zone
Temporary

We are seeking a detail-oriented and customer-focused Booking Clerk to join our clinic team.In this role, you will be responsible for coordinating and scheduling patient appointments, ensuring accu...Show more

Assistant Store Manager - Lethbridge Town Square

ReitmansLethbridge, AB, CA
Full-time

Canadian destination for plus-size fashion.As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers.We empower women to be fearless and e...Show more

Administrative Coordinator

Select People SolutionsLethbridge, AB, CA
Full-time +1
Quick Apply

Select is working with our client to find a detail-driven and dependable Administrative Coordinator to help keep day-to-day operations running smoothly.This position is well-suited for someone who ...Show more

Social Media Advisor

Cuso InternationalLethbridge, Alberta
Permanent

This Volunteer Placement is Located in:.Eligibility: Open to Canadian Citizens and Permanent Residents of Canada only.The primary goal of this placement is to assist our partner, Grace & Staff Comm...Show more

Service Account Manager

Flynn Group of CompaniesLethbridge
Full-time

Flynn Canada Ltd, is searching for a.Lethbridge team! The position of ‘Service Account Manager’ is a skilled role, in which the Account Manager focuses on growing the Service business through build...Show more

Systems Analyst

Lethbridge CollegeLethbridge, CA
Full-time +1

Position Information Job Title Systems Analyst Appointment Type Full-Time Continuing Position Dates Full-Time Continuing Hours per week/FTE 35 About the Position Lethbridge Polytechnic (formerly Le...Show more

Town of Coalhurst - Executive Legislative & Governance Officer

UpSourced HRCoalhurst, AB, ca
Full-time

This position serves as a strategic governance and executive coordination role, providing high-level filtration, legislative support, and confidential advisory assistance to the Chief Administrativ...Show more

Communications/Advocacy Officer

Cuso InternationalLethbridge, Alberta
Permanent

This Volunteer Placement is Located in:.Eligibility: Open to Canadian Citizens and Permanent Residents of Canada only.As a volunteer, you will help design and implement communication strategies tha...Show more

Administrative Support III

Alberta Health ServicesLethbridge, South Zone
Temporary

The Administrative Support II - Records Management is responsible for specified Health Information/Records Management (HI/RM) activities and helps maintain the integrity of the patient health recor...Show more

 • New!

Office Administration Support Work

HRS Talent SolutionsLethbridge, AB, Canada
Remote
Full-time +1
Quick Apply

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level.Administrative Support Assistant.This role is best suited to candid...Show more

Heavy Equipment Operator - Haul Truck Local - 6/6 Rotation

FLINT Corp.Lethbridge, Alberta, Canada
Permanent

FLINT is a leading service provider in Canada’s energy and industrial markets offering full asset life cycle support, including construction, maintenance, fabrication, and environmental services.Co...Show more

 • Promoted • New!

Deliver with Uber Eats

Uber eatsCoalhurst, AB, CA
Full-time +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more

 • Promoted

Appliances Sales Specialist Part-Time - 7170 Lethbridge

The Home Depot CanadaLethbridge, AB, CA
Part-time

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ...Show more

Gender Research Officer

Cuso InternationalLethbridge, Alberta
Permanent

This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.The primary objective of this placement is to enhance the capabilities of the Caribbean Vuln...Show more

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Social and Community Service Worker (Summer Job)

Social and Community Service Worker (Summer Job)

Qualicare, LethbridgeLethbridge, AB, CA
4 hours ago
Job type
  • Full-time
  • Permanent
Job description
Benefits/Perks
  • Full-time hours
  • Competitive Wages
  • Free education and training with QPath Career Pathways Program
  • Practical experience in healthcare and community service delivery
  • Exposure to client intake, care coordination, and service navigation
  • Development of communication, problem-solving, and organizational skills
  • Hands-on experience with digital tools and client management systems
  • Mentorship and professional guidance from experienced supervisors
  • Opportunity for continued employment beyond the contract period

Company Overview
Qualicare Home Care is seeking a motivated and detail-oriented Social and Community Service Worker to
support our growing home care business. This role is ideal for individuals interested in healthcare, community service, or business operations, and offers hands-on experience supporting individuals and families to access care. Qualicare Home Care provides personalized, family-centered home care services to
seniors, adults, and children in Southern Alberta. We work closely with families, healthcare
providers, and community partners to ensure clients receive compassionate, high-quality
care at home.

Job Summary
Reporting to the Director of Home Care Services, the Social and Community Service Worker is the bridge between a family in crisis and the support they desperately need. This role blends the heart of social service with the precision of business operations. She/he will manage incoming calls, inquiries, and referrals, including navigating the complexities of home care, ensuring every lead is nurtured, every record is accurate in ZOHO CRM, and the Qualicare brand is actively represented within the local healthcare ecosystem.
She/he should be able to balance administrative rigor with genuine community engagement, while ensuring that no senior or family in our community has to navigate the aging process alone.


Responsibilities

Client Intake & Communication
  • Respond to incoming calls, website inquiries, and referrals
  • Support booking of in-home care assessments
  • Gather initial client information and support intake documentation
  • Draft follow-up messages and ensure timely responses to leads
CRM & Administrative Support
  • Maintain and update client and lead records in ZOHO CRM
  • Track inquiries and follow-ups to ensure strong client conversion
  • Support scheduling coordination when required
Business Development Support
  • Research community organizations, clinics, and partners for outreach
  • Assist in preparing contact lists and tracking engagement activities
Community Engagement
  • Promote services within the community
  • Support outreach to local organizations and partners
Administrative & Operations Support
  • Maintain accurate records of client inquiries and follow-ups
  • Support coordination of appointments and scheduling as needed
  • Monitor incoming leads (phone, website, referrals) to ensure timely response and no
    missed opportunities
Qualifications
  • Aged 15–30 years and legally eligible to work in Canada (CSJ requirement).
  • Must be citizen, permanent resident or refugee status (CSJ requirement).
  • Strong communication and interpersonal skills
  • Organized, detail-oriented, and proactive
  • Comfortable speaking with clients and families over the phone
  • Comfortable using computers and learning new systems
  • Interest in healthcare, business, or community services is an asset
Preferred (not required):
  • Experience in customer service, administration, or community support roles
  • Background or studies in health, social sciences, or business
Work Environment & Support


  • Structured onboarding and training provided
  • Ongoing supervision and mentorship
  • Supportive, team-oriented work environment