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Support analyst Jobs in Calgary, AB

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Support analyst • calgary ab

Last updated: 2 days ago

Product Support Analyst - Enterprise Applications

Astra North Infoteck Inc.Calgary, AB, ca

Senior Help Desk Support Analyst - 26-12910

Compu-Vision Consulting Inc.Calgary, Alberta, Canada

Job Title: Senior Help Desk Support Analyst .Monday–Friday, 8:15 AM–4:30 PM Alberta time, excluding provincial holidays.We are seeking an experienced Senior Help Desk Support Analyst to provide fr... Show more

AP Analyst

ParklandCalgary, AB, CA
Full-timeFull-time

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation.For more information, please visit.Sunoco LP is a leading energy infrastructure and fuel distrib... Show more

Project Support Analyst - TCJP00022926

Randstad CanadaCalgary, Alberta, CA
Temporary, Full-timeTemporary, Full-time
Quick Apply

Are you a detail-oriented professional looking to make a meaningful impact within a dynamic project environment? Randstad is seeking a proactive Junior Business Analyst to join a client based out o... Show more

Service Desk Analyst

CD Newco LLC d/b/a Curve DentalCalgary, Alberta, Canada, T2T
Quick Apply

Curve Dental is looking for a skilled and driven individual to join our team! Curve provides Dental Practices with award winning software and high-level customer support.Our software allows dentist... Show more

Business Analyst

BGISCalgary, AB, Canada
Full-timeFull-time

The Business Analyst is a commercially focused role responsible for developing, analyzing, and supporting pricing strategies that enable new business acquisition, contract expansions, and portfolio... Show more

Project Analyst

Sapsol Technologies IncCalgary, AB, CA
ContractorContractor
Quick Apply

Support the design, development and implementation of plans and project initiatives to ensure that PMO operational needs are identified and met.Support the development, implementation of project pl... Show more

GIS Analyst

DNVCalgary, AB, Canada
CA$85,000.00–CA$95,000.00 yearlyCA$85,000.00–CA$95,000.00 yearly
Full-timeFull-time

Are you excited by how Geospatial data, analytics, automation, and AI-enabled tools can improve decisions and accelerate a sustainable energy transition?.Do you enjoy building practical digital sol... Show more

Quality Analyst

NRG EnergyCalgary, AB, California, US

The Customer Care Quality Assurance Analyst is responsible for monitoring and evaluating customer interactions to support quality, compliance, and customer experience objectives across outsourced C... Show more

Senior Business Analyst/Business Systems Analyst to support migration and go-live readiness for

S.i. SystemsCalgary
ContractorContractor

Senior Business Analyst/Business Systems Analyst to support migration and go-live readiness for Product Information Management (PIM) implementation.This role supports business readiness initiatives... Show more

Program Analyst

MatchBox Consulting GroupCalgary, Alberta
ContractorContractor

MatchBox Consulting Group is currently seeking a.Manage comprehensive program artifacts, including action and decision records and the programs integrated plan.Plan, schedule, and coordinate meetin... Show more

AI Solutions Analyst

CO_31 Bird Construction Management Services Ltd.Calgary
Full-timeFull-time

AI Solutions AnalystAs an AI Solutions Analyst, you will play an important role in designing, building, testing, supporting, and governing AI-enabled solutions across the Microsoft Power Platform a... Show more

Business Analyst

Cadeon Inc.Calgary, AB, CAN
CA$85,000.00–CA$110,000.00 yearlyCA$85,000.00–CA$110,000.00 yearly
Permanent, Full-timePermanent, Full-time
Quick Apply

Full-time, permanentBusiness Analyst - Data Analytics & AI ConsultingCadeon Inc.Full-Time, PermanentLocation: Calgary, Alberta (Hybrid - 3 days per week in office).Remote candidates within Canada w... Show more

L2 Analyst

Canadian Tire Corporation, LimitedCalgary, AB
CA$64,000.00–CA$106,000.00 yearlyCA$64,000.00–CA$106,000.00 yearly
Full-timeFull-time

Provide second-level support for store applications.Troubleshoot and resolve issues related to store applications in a timely manner.Monitor application performance and ensure optimal functionality... Show more

Quality Analyst

ThermonCalgary, AB, CAN
Quick Apply

Who We Are - ThermonThermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution... Show more

Quality Analyst

NRGCalgary, AB, CA

Welcome to the intersection of energy and home services.At Direct Energy, an NRG company, we’re all about propelling the next generation of leaders forward.We are driven by our passion to create a ... Show more

Network Support Analyst

Ironclad TEK Inc.Calgary, Canada, United States
CA$124,800.00–CA$156,000.00 yearlyCA$124,800.00–CA$156,000.00 yearly
Full-timeFull-time

Salary: $124,800 - 156,000 per year.We need at least 5 years of hands-on experience in network engineering or consulting.We prefer experience with enterprise networking platforms and multi-vendor e... Show more

Financial Analyst

GrahamCalgary, AB, CA

Join a team shaping the future of public infrastructure across North America.At Gracorp, you’ll help deliver long-term solutions in real estate development, and more while gaining exposure to asset... Show more

Financial Analyst

FYidoctorsCalgary, AB TST, CA
Full-timeFull-time

Join our FP&A team as a Financial Analyst! As a key member of the FP&A team, you’ll support budgeting, forecasting, performance analysis, and management reporting across the organization.You’ll wor... Show more

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Product Support Analyst - Enterprise Applications

Product Support Analyst - Enterprise Applications

Astra North Infoteck Inc.Calgary, AB, ca
19 days ago
Job description

Enterprise Product Analyst – SAP, Salesforce CRM, MDM & ServiceNow

Work Arrangement: 100% Onsite

Working Hours: 8:00 AM–5:00 PM MST

Job Summary

We are seeking an experienced Enterprise Product Analyst to support enterprise platforms such as SAP, Salesforce CRM, Master Data Management (MDM), Microsoft Dynamics CRM, ServiceNow, and other enterprise applications. The ideal candidate will bridge business, cybersecurity, operations, and technical teams to drive product enhancements, operational efficiencies, and successful delivery of business outcomes.

Key Responsibilities

Business Engagement & Planning

  • Establish trusted relationships with business stakeholders.

  • Facilitate workshops to elicit business needs, objectives, and challenges.

  • Support strategic planning, demand intake, and initiative prioritization.

  • Develop business cases and value realization frameworks.

Business Analysis

  • Analyze current business processes and identify improvement opportunities.

  • Document current-state and future-state business processes.

  • Conduct gap analysis, risk assessments, and feasibility assessments.

  • Define business requirements, success criteria, and key performance indicators (KPIs).

Solution Development

  • Collaborate with technical teams to ensure business objectives are understood.

  • Translate business requirements into user stories and functional requirements.

  • Validate proposed solutions against business expectations.

  • Support User Acceptance Testing (UAT).

Project Delivery

  • Track requirements throughout the project lifecycle.

  • Support change management, training, and business readiness activities.

  • Ensure delivered solutions align with business goals and expected outcomes.

  • Assist with post-implementation reviews and benefits realization.

Required Skills

  • Strong Business Analysis experience.

  • Strong understanding of cybersecurity concepts, controls, frameworks, and operational practices.

  • Ability to act as a liaison between business, cybersecurity, operations, and technical teams.

  • Experience analyzing business and technical requirements and translating them into actionable outcomes.

  • Expertise in developing and maintaining technical and operational documentation.

  • Excellent stakeholder management, communication, and facilitation skills.

  • Experience supporting enterprise platforms such as:

    • SAP

    • Salesforce CRM

    • Master Data Management (MDM)

    • Microsoft Dynamics CRM

    • ServiceNow

    • Other enterprise applications

Preferred Skills

  • Agile Delivery and Product Management tools.

  • System Integration and API knowledge.

  • Data Analysis and Reporting.

Top 3 Must-Have Skills

  • Enterprise Product Analyst experience supporting SAP, Salesforce CRM, MDM, Microsoft Dynamics CRM, ServiceNow, or other enterprise applications.

  • Strong business analysis and requirements management experience.

  • Ability to collaborate across business, cybersecurity, operations, and technical teams to deliver business solutions.

Top 3 Preferred Skills

  • Agile Delivery & Product Management Tools.

  • System Integration & API Knowledge.

  • Data Analysis & Reporting.

Additional Skills

  • Business Analysis

  • Cyber Security

  • Project Management