Support analyst Jobs in Calgary, AB
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Support analyst • calgary ab
Last updated: 3 days ago
Senior Help Desk Support Analyst - 26-12910
Compu-Vision Consulting Inc.Calgary, Alberta, CanadaJob Title: Senior Help Desk Support Analyst .Monday–Friday, 8:15 AM–4:30 PM Alberta time, excluding provincial holidays.We are seeking an experienced Senior Help Desk Support Analyst to provide fr... Show more
Project Support Analyst - TCJP00022926
Randstad CanadaCalgary, Alberta, CAAre you a detail-oriented professional looking to make a meaningful impact within a dynamic project environment? Randstad is seeking a proactive Junior Business Analyst to join a client based out o... Show more
Financial Analyst
SaitCalgary, ABTasked with ensuring the institution’s financial health, we bring diligence, accuracy and a customer-focused approach to the work we do.Join us as we work together to ensure SAIT is well positioned... Show more
Financial Analyst
TC EnergyCalgary, AlbertaAt TC Energy, we are proud to connect the world to the energy it needs.Guided by our values of , we deliver the critical energy that North America and the world rely on while balancing reliability,... Show more
Senior Analyst or Analyst, Grid & Market Application
Johnson Service GroupCalgary, AB, CAJohnson Service Group (JSG) is currently looking for a.Senior Analyst or Analyst, Grid & Market Applications.Reporting to the Manager, Business Applications & Planning, we are seeking an en... Show more
Operations Planning Analyst
Mark's Work Wearhouse Ltd.Calgary, ABAre you curious about how businesses forecast demand, manage inventory, and make supply chain decisions?.Mark's Commercial is looking for an Operations Planning Analyst to join our Commercial Plann... Show more
Project Analyst
Sapsol Technologies IncCalgary, AB, CASupport the design, development and implementation of plans and project initiatives to ensure that PMO operational needs are identified and met.Support the development, implementation of project pl... Show more
Senior Analyst, Actuarial
Intact Financial Corporationth Ave., ,CalgaryPay at Intact is about much more than just salary.Multiple benefits offered to support.Wellness account and much more.Share plan & other savings: up to.Employee Share Purchase Plan (ESPP) – with In... Show more
Customer Support Analyst (legal Accounting)
ActionstepCalgary, AB, CAActionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management and Accounting software.We are a fast growing... Show more
Quality Analyst
NRG EnergyCalgary, AB, California, USThe Customer Care Quality Assurance Analyst is responsible for monitoring and evaluating customer interactions to support quality, compliance, and customer experience objectives across outsourced C... Show more
Senior Analyst or Analyst, Grid & Market Application
Johnson Service GroupCalgary, ABJohnson Service Group (JSG) is currently looking for a.Senior Analyst or Analyst, Grid & Market Applications.Reporting to the Manager, Business Applications & Planning, we are seeking an enthusiast... Show more
Quality Analyst
ThermonCalgary, AB, CANWho We Are - ThermonThermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution... Show more
Tax Analyst
TransAltaCalgary, AB, CAAs one of Canada’s largest publicly traded power generators, we’ve been powering communities for over 100 years across Canada, the U.Our diverse energy portfolio and passionate team are driving the... Show more
Application Support Analyst
Helical Pile SolutionsCalgary, AB, CAHelical Pile Solutions is a deep foundations contractor with over 30 years of experience in the industry, recently acquired by Java Holdings Ltd.Java staff have over 50 years of experience bui... Show more
Technical Support Analyst / Analyste du soutien technique
ParklandCalgary, AB, CAÀ compter du 1er novembre 2025, Sunoco LP a conclu avec succès l’acquisition de Parkland Corporation.Pour plus d’informations, veuillez visiter.Sunoco LP est une société en commandite principale de... Show more
Quality Analyst
NRGCalgary, AB, CAWelcome to the intersection of energy and home services.At Direct Energy, an NRG company, we’re all about propelling the next generation of leaders forward.We are driven by our passion to create a ... Show more
Financial Analyst
GrahamCalgary, AB, CAJoin a team shaping the future of public infrastructure across North America.At Gracorp, you’ll help deliver long-term solutions in real estate development, and more while gaining exposure to asset... Show more
Financial Analyst
FYidoctorsCalgary, AB TST, CAJoin our FP&A team as a Financial Analyst! As a key member of the FP&A team, you’ll support budgeting, forecasting, performance analysis, and management reporting across the organization.You’ll wor... Show more
- Dieppe, NB (from $ 27,000 to $ 179,113 year)
- Laval, QC (from $ 60,000 to $ 140,224 year)
- Sherbrooke, QC (from $ 60,050 to $ 132,496 year)
- Niagara Falls, ON (from $ 57,367 to $ 132,322 year)
- London, ON (from $ 50,174 to $ 130,581 year)
- Mississauga, ON (from $ 60,010 to $ 130,352 year)
- Montreal-Ouest, QC (from $ 71,781 to $ 130,150 year)
- Montreal, QC (from $ 71,788 to $ 130,126 year)
- Surrey, BC (from $ 64,500 to $ 129,491 year)
- Old toronto, ON (from $ 61,858 to $ 129,002 year)
Product Support Analyst - Enterprise Applications
Astra North Infoteck Inc.Calgary, AB, ca4 days ago
Job type
- Full-time
Job description
Enterprise Product Analyst – SAP, Salesforce CRM, MDM & ServiceNow
Work Arrangement: 100% Onsite
Working Hours: 8:00 AM–5:00 PM MST
Job Summary
We are seeking an experienced Enterprise Product Analyst to support enterprise platforms such as SAP, Salesforce CRM, Master Data Management (MDM), Microsoft Dynamics CRM, ServiceNow, and other enterprise applications. The ideal candidate will bridge business, cybersecurity, operations, and technical teams to drive product enhancements, operational efficiencies, and successful delivery of business outcomes.
Key Responsibilities
Business Engagement & Planning
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Establish trusted relationships with business stakeholders.
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Facilitate workshops to elicit business needs, objectives, and challenges.
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Support strategic planning, demand intake, and initiative prioritization.
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Develop business cases and value realization frameworks.
Business Analysis
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Analyze current business processes and identify improvement opportunities.
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Document current-state and future-state business processes.
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Conduct gap analysis, risk assessments, and feasibility assessments.
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Define business requirements, success criteria, and key performance indicators (KPIs).
Solution Development
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Collaborate with technical teams to ensure business objectives are understood.
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Translate business requirements into user stories and functional requirements.
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Validate proposed solutions against business expectations.
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Support User Acceptance Testing (UAT).
Project Delivery
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Track requirements throughout the project lifecycle.
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Support change management, training, and business readiness activities.
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Ensure delivered solutions align with business goals and expected outcomes.
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Assist with post-implementation reviews and benefits realization.
Required Skills
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Strong Business Analysis experience.
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Strong understanding of cybersecurity concepts, controls, frameworks, and operational practices.
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Ability to act as a liaison between business, cybersecurity, operations, and technical teams.
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Experience analyzing business and technical requirements and translating them into actionable outcomes.
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Expertise in developing and maintaining technical and operational documentation.
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Excellent stakeholder management, communication, and facilitation skills.
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Experience supporting enterprise platforms such as:
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SAP
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Salesforce CRM
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Master Data Management (MDM)
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Microsoft Dynamics CRM
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ServiceNow
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Other enterprise applications
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Preferred Skills
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Agile Delivery and Product Management tools.
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System Integration and API knowledge.
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Data Analysis and Reporting.
Top 3 Must-Have Skills
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Enterprise Product Analyst experience supporting SAP, Salesforce CRM, MDM, Microsoft Dynamics CRM, ServiceNow, or other enterprise applications.
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Strong business analysis and requirements management experience.
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Ability to collaborate across business, cybersecurity, operations, and technical teams to deliver business solutions.
Top 3 Preferred Skills
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Agile Delivery & Product Management Tools.
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System Integration & API Knowledge.
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Data Analysis & Reporting.
Additional Skills
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Business Analysis
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Cyber Security
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Project Management