Senior program manager • milton on
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Are you a natural problem-solver looking to shine in a supportive environment? Our client, a leading global manufacturer, is seeking a dedicated Customer Service Representative for their collaborative team in Milton, Ontario. In this permanent hybrid role, you will balance inside sales and technical support, ensuring premier service for key accounts. You will join a fast-paced team of professionals working together to solve supply chain challenges and deliver excellent results.
Advantages
- A competitive annual salary between $65,000-$80,000 based on your experience.
- A quarterly bonus program offering up to five percent of eligible earnings.
- A permanent position providing long-term stability and comprehensive training.
- A flexible hybrid schedule allowing you to work from home one day per week.
- A welcoming team culture focused on collaboration and shared success.
Responsibilities
- Three years of experience in customer service, inside sales, or manufacturing is a great asset.
- Post-secondary education in applied technology, business administration, or engineering is highly valued.
- Experience managing original equipment manufacturer accounts is considered a strong asset.
- Proficiency in Microsoft Office applications will help you succeed with daily tasks.
- Previous experience using customer relationship management platforms like Salesforce is a wonderful asset.
- A Fluid Power Certificate or general mechanical aptitude will be incredibly beneficial.
- Fluency in both English and French communication is an asset but not a requirement
Qualifications
- Act as the primary contact for dedicated accounts to manage orders and build strong relationships.
- Monitor inventory levels closely and proactively inform clients of any production delays.
- Enter detailed orders and handle custom requests outside the standard electronic data interchange system.
- Collaborate with internal supply chain and quality teams to quickly resolve complex customer issues.
- Track customer scorecards and support continuous growth strategies for key accounts.
- Assist clients with the setup and maintenance of digital ordering systems.
- Process credits, adjust billing, and coordinate with accounting to resolve payment discrepancies.
Summary
If you are a tech-savvy professional who loves building client relationships, this is the perfect opportunity. Apply online today or reach out directly to patricia.van@randstad.ca with your resume. We look forward to connecting with you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
