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Senior program manager Jobs in Vaughan, ON

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Senior program manager • vaughan on

Last updated: 10 hours ago

Senior Manager – Order Desk

Stage Windows & DoorsConcord, Ontario, Canada
Full-time
Quick Apply

The Senior Manager – Order Desk (Windows & Doors) is a strategic leadership role responsible for overseeing and optimizing the full order management cycle.Working closely with the Sales Director, t...Show more

Youth Worker - HOPE Program

360°kidsRichmond Hill, Ontario, Canada
Full-time
Quick Apply

We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region.At 360°kid...Show more

Senior Brand Manager, Kinder Surprise & Seasonal

FerreroNorth York, ON, CA
Full-time

We have a current opening for a Senior Brand Manager Kinder Surprise & Seasonal and are actively reviewing applications.This position is responsible for managing activities that drive profitable gr...Show more

Senior Program Manager

Randstad CanadaNorth York, Ontario, CA
Temporary
Quick Apply

We are seeking a Senior Program Manager to oversee the delivery of high-consequence IT and telecommunications projects within a 24x7 critical safety environment.This role is responsible for managin...Show more

Technical Program Manager

businessIn-person
Full-time

HireArt is helping our client find a Technical Program Manager to lead and shape complex, high-impact engineering programs across the organization.In this role, you’ll operate with a high degree of...Show more

Senior Property Accountant

The Mason Group Incvaughan, ontario
Full-time

Are you looking for a position with a successful Real Estate organization? Do you have experience in Commercial /Retail Property Management and Yardi?.Our Vaughan real estate client is a well run o...Show more

 • Promoted

Program Manager

BMO Financial GroupNorth York, ON
Temporary

BMO is an organization driven by a shared Purpose: Boldly Grow the Good in business and life.It calls on members of its team, to create lasting, positive change for its customers, its communities, ...Show more

Senior Commercial Insurance Account Manager (Mid-Market)

Impact RecruitmentNorth York, Ontario, Canada
Permanent

Our long-standing Insurance Brokerage clients are seeking a Senior Commercial Account Manager with strong mid-market P&C experience to manage and grow a diverse commercial book of business.This rol...Show more

Senior Project Manager - ICI Projects

EBC Inc.North York (Bayview Village), ON, ca
Full-time

For more than 50 years, the building team has been giving life to countless construction projects, distinguishing itself by the high quality of its work, respecting the highest industry standards a...Show more

Youth Soccer Coach - Girls Soccer Development Program

Community Sports PartnersNorth York, ON, CA
Full-time
Quick Apply

CSP is one of the largest and fastest growing private youth sports operators in the GTA.We provide fun, engaging experiences, creating lasting memories for the youth and families in our communities...Show more

Nurse Practitioner,Medical Program & Specialized Geriatric Services - FT( J0326-0522)

North York General HospitalNorth York, Ontario, Canada
Full-time +1

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7.Affiliated with the University of Toronto, our multi-site campus supports ...Show more

Senior Manager, Corporate Accounting

Vaco by HighspringNorth York, Ontario, Canada
Permanent

Senior Manager, Corporate Accounting to join their team!.Very supportive, management culture.Preparation of annual consolidated financial statements as well as monthly internal reporting packages i...Show more

 • Promoted

Payroll Manager

The Mason Group Incnorth york, ontario
Full-time

Our high profile manufacturing client with operations across the globe is currently recruiting for a Payroll Manager at their corporate office.They are looking for an experienced Payroll profession...Show more

 • Promoted

RN - Child & Family Program (Central)

VHA Home HealthCareNorth York, Toronto, ON
Part-time +1

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario.Our team is made up of close to 3,000 caring and committed professionals who love what they do.Our prov...Show more

Technical Program Manager

VDart IncNorth York, ON, Canada
Full-time
Quick Apply

Job Title: Technical Program Manager Location: North York, ON Duration: / Term: Contract Experience Desired: 8+ Years ...Show more

 • New!

Senior Brand Manager

Sofina FoodsMarkham, Commerce Valley Dr W, Markham, ON, CAN
Full-time

Markham, 100 Commerce Valley Dr W, Markham, Ontario, Canada Req #1323 Tuesday, August 13, 2024.Reporting to the Vice President, Marketing, the Senior Brand Manager is responsible for the developmen...Show more

Summer Internship Program 2026 - Field Services Project Manager Intern

The Byng GroupVaughan, Ontario, Canada, ON, CA
Full-time
Quick Apply

About Byng Group The Byng Group is a full-service renovation general contractor specialized in multi-residential rent-ready suite upgrades and common area maintenance and renovations in Ontario, Ca...Show more

Senior Accountant

TorontoJobsNorth York, ON
Full-time

Recruiting Division client, a food manufacturing company in North York, is seeking a skilled and detail-oriented Senior Accountant to join our finance team.The ideal candidate will have experience ...Show more

People also ask
Senior Manager – Order Desk

Senior Manager – Order Desk

Stage Windows & DoorsConcord, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description
Position Summary:
The Senior Manager – Order Desk (Windows & Doors) is a strategic leadership role responsible for overseeing and optimizing the full order management cycle. Working closely with the Sales Director, this role ensures all client orders are processed efficiently, accurately, and in alignment with production capabilities and customer expectations.

This position provides direction to the Order Desk team, including the existing Order Desk Manager and Customer Service Representatives, ensuring high standards of performance, process consistency, and customer satisfaction. The Senior Manager takes ownership of complex orders, special client requests, and cross-functional collaboration with Production, Finance, Sales, and Purchasing to resolve issues and drive continuous improvement.

This is a full-time, on-site position ideal for someone who thrives in a fast-paced, high-volume manufacturing environment and is passionate about delivering results through team development, process optimization, and customer-first thinking.

Key Responsibilities:
  • Lead and oversee the entire Order Desk operation, supervising the Order Desk Manager and team.
  • Act as the main escalation point for complex or high-value orders, customer issues, and production conflicts.
  • Streamline and optimize the full order cycle, ensuring efficiency and accuracy at every stage.
  • Develop and enforce SOPs, KPIs, and best practices to standardize processes and measure performance.
  • Collaborate cross-functionally to resolve escalated issues, approve rush/custom orders, and balance workload.
  • Manage financial disputes, pricing exceptions, and credit issues with the Controller and Sales Director.
  • Mentor, coach, and train staff on order protocols, client communications, and systems usage.
  • Conduct regular audits of order accuracy, fulfillment timelines, and service quality.
  • Input and manage high-priority or custom orders accurately in FeneVision.
  • Liaise with Production to facilitate custom requests, remakes, and approval of special orders.
  • Oversee entry of special configurations such as shapes, custom colors, or specialty items.
  • Lead or support continuous improvement initiatives across the department.
  • Provide backup support for production scheduling and other key operational areas.
  • Report regularly to the Sales Director on department performance, customer issues, and operational risks.

Skills:
  • Deep understanding of window and door manufacturing, product specifications, and production processes.
  • Proven leadership and team development experience in a fast-paced, customer-facing role.
  • Strong analytical and problem-solving skills with a continuous improvement mindset.
  • Excellent communication and interpersonal skills, managing both customer relationships and internal teams.
  • Advanced proficiency in FeneVision, Microsoft Office (especially Excel), and ERP/order management systems.
  • Strong organizational and time management skills with the ability to handle competing priorities.

Education & Experience:
  • Post-secondary education in Business Administration, Operations Management, or related field.
  • 7+ years of progressive experience in order management, customer service, or operations in window/door manufacturing.
  • 3+ years in a leadership role, managing teams and cross-department collaboration.
  • Experience managing escalations, process improvements, and customer satisfaction metrics.

Why Stage Windows & Doors?
  • 100% Employer-Paid Company health benefits upon successful completion of probation.
  • Professional membership reimbursement.
  • Opportunities for growth and career advancement.
  • Dynamic Work Environment with a supportive company culture prioritizing teamwork and safety.
  • Recognition and rewards for hard work, innovation, and commitment to excellence
  • Work location: In Person.

Stage Windows & Doors thanks all applicants. Successful candidates will be contacted to participate in the interview process.

Stage Windows & Doors is an equal opportunity employer committed to inclusion and diversity. Employment accommodations are available in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.