Senior program manager • calgary ab
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Your Opportunity:
We’re looking for a Senior Project Manager who brings clarity, momentum, and results to complex initiatives. In this role, you’ll help shape how assisted living and continuing care services operate across Southern Alberta by leading projects that connect multiple sites, teams, and partners. You may be based anywhere within the South Health Corridors. You’ll work closely with operational leaders, clinicians, and corporate experts to turn priorities into action, guide teams through change, and keep everyone aligned as work progresses. This isn’t a behind the scenes PM role - you’ll facilitate conversations, navigate competing priorities, and help people adapt to new ways of working. You’ll use digital tools, project tracking platforms, and operational data to plan, monitor, and deliver complex initiatives and support informed decision making. If you build trust quickly, communicate clearly, and stay steady when things get complicated, you’ll thrive here. Most importantly, you’ll contribute to projects that directly improve how residents, families, and care teams experience continuing care every day.
Description:
The Senior Project Manager (SPM) leads key initiatives that enhance assisted living and continuing care services across the South Health Corridors, contributing to ALA’s commitment to improving how residents, families, and caregivers experience care. Reporting to the Senior Operating Officer, this role manages complex, multi-site projects focused on workflow optimization, service delivery improvements, and coordination with contracted providers and corporate partners. The SPM works with leaders, clinicians, and frontline teams to scope projects, guide change, support implementation, and resolve issues. They bring structure to operational challenges, facilitate productive discussions, and translate data and stakeholder input into clear, practical recommendations. This role suits someone who connects well with others, communicates with clarity, and stays calm and focused while helping teams navigate change.
Required Qualifications:Documented professional development in project management, quality improvement, and/or change management; Leadership experience in strategic planning, project management, quality improvement, implementation planning, and project evaluation; Experience managing issues and risks, facilitating multi‑stakeholder groups, and resolving operational or service‑delivery challenges; Demonstrated communication skills through roles requiring preparation of reports, presentations, and engagement with diverse internal and external stakeholders.
Experience working in continuing care, seniors’ services, or similar community based or long-term care environments; Leadership experience in settings where project resources did not report directly to the position; Experience applying structured problem solving or change management approaches within project or operational roles (Lean, PDSA, DMAIC, Prosci/ADKAR).
