Outreach Program ManagerEquation Staffing Solutions • Calgary, Alberta, Canada

Outreach Program Manager

Equation Staffing Solutions • Calgary, Alberta, Canada

30+ days ago

Job type

Full-time

Permanent

Quick Apply

Job description

Equation Staffing is currently recruiting Outreach Program Managers for our client located in downtown Calgary AB. The Program Manager provides 24 / 7 leadership and operational support under the direction of the Program Director. This role oversees program delivery, staffing, crisis response, performance management, and reporting. Program Managers ensure high-quality, compassionate care for clients while supporting and developing frontline staff.

Schedule : 3 On / 3 Off

12-Hour Shifts (Days & Overnights)

Pay Rate : $31.20 / hr (days) to $33.70 / hr (nights)

Key Responsibilities :

Lead by example and ensure staff provide respectful, non-judgmental client care.

Address and resolve client concerns and staff issues.

Train, coach, supervise, and manage staff performance, including progressive discipline.

Recruit, onboard, and schedule staff; ensure accurate payroll and shift coverage.

Respond to crises (seizures, overdoses, deaths) and provide group and individual debriefings.

Maintain safety standards, accreditation requirements, and program audit compliance.

Build positive relationships with community agencies and partners.

Collect and submit program data and reports.

Supervise volunteers and practicum students; lead program and staff meetings.

Support other 24 / 7 programs through overnight check-ins.

Assist with emergencies, community concerns, program improvements, and budget management.

Provide direct client support when needed and cover staffing gaps.

Qualifications :

Post-secondary education in a relevant field (2-year diploma minimum; Bachelor’s preferred).

3+ years of people management experience with proven coaching and performance management skills.

4+ years of related experience, including work with addictions, mental health, homelessness, or Indigenous populations.

Strong understanding of harm reduction, trauma-informed care, and withdrawal management.

Crisis management experience and strong communication skills with confidentiality.

Ability to work 12-hour shifts, including overnights; proficient in MS Office.

Position Requirements :

Class 5 license (Non-GDL) and ability to obtain Class 4 within 45 days.

Comfortable driving an agency van and using a personal vehicle for work.

Ability to work in environments with risk of violence and bodily fluids.

Physically able to assist clients with mobility.

Clear Vulnerable Sector Search (within 6 months).

FOIP Certification.

“It’s Your Move” or equivalent patient lift training.

Please check out our website at www.eqstaffingsolutions.com to view all our job postings.

About Equation Staffing Solutions :

Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.

Create a job alert for this search

Outreach Program Manager • Calgary, Alberta, Canada

Similar jobs

Technical Program Manager

Fix Network World • Calgary

Full-time

In this role you will oversee and actively participate in the maintenance, support, and enhancement of a proprietary system programmed. This role involves managing the development team, coordinating...Show more

Last updated: 12 days ago • Promoted

Program Manager | UCalgary Continuing Education

University of Calgary Continuing Education • Calgary

Full-time

The Domestic Programs Team in University of Calgary Continuing Education is currently seeking a Full-time Limited Term.The Program Manager position reports to the Manager, Domestic Programs and wor...Show more

Last updated: 1 day ago • Promoted

Group Mentoring Lead - Site Programs (Hybrid)

Big Brothers Big Sisters of Calgary & Area • Calgary

Full-time

A community mentoring organization in Calgary is seeking a Mentoring Coordinator to develop and facilitate group mentoring programs. The candidate will build relationships, recruit and train partici...Show more

Last updated: 6 days ago • Promoted

External Audit Manager, NPO Community

PwC Canada • Calgary

Full-time

A career within External Audit in the NPO Community means delivering high-quality Assurance services to non-profit organizations of all sizes across Canada. Our clients are often well-known organiza...Show more

Last updated: 14 days ago • Promoted

Program Manager (Place-Based Supportive Housing)

Calgary Homeless Foundation • Calgary

Full-time

We’re hiring a Program Manager to help lead our fast‑paced Place‑Based Supportive Housing program!.We’re looking for a multi‑tasking wizard who thrives in a dynamic environment and can confidently ...Show more

Last updated: 14 days ago • Promoted

GTM Program Manager

Clio • Calgary

Full-time

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for ...Show more

Last updated: 5 days ago • Promoted

GTM Program Manager

Themis Solutions Inc. • Calgary

Full-time

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. This role can be based in Vancouver, Calgary,...Show more

Last updated: 7 days ago • Promoted

Manager of Children's Programs

MNP Community & Sport Centre • Calgary

Full-time

Manager of Children's Programs.Reports to : Director of Sport & Aquatics.Salary employee position includes eligibility to accrue personal and sick time, participation in MNPCSC RRSP employer matchin...Show more

Last updated: 14 days ago • Promoted

Technical Program Manager, Security

Fullscript • Calgary

Full-time

We’re an industry-leading health technology company on a mission to help people get better.We started in 2011 with one simple idea : Make it easier for practitioners to access the products they trus...Show more

Last updated: 14 days ago • Promoted

Program Manager - Major Projects

Rising Edge Technologies Ltd. • Calgary

Full-time

The Program Manager – Major Projects is responsible for the strategic oversight, coordination, and delivery of the organization’s major projects portfolio, directly reporting to the Chief Operation...Show more

Last updated: 12 days ago • Promoted

Strategic Research Program Manager – Child Development Lab

University of Calgary • Calgary

Full-time +1

A leading Canadian university in Calgary is seeking a Manager for Research Program Administration.This full-time, fixed-term role offers the opportunity to oversee multiple child development projec...Show more

Last updated: 3 days ago • Promoted

Child and Youth Outreach Case Manager

YW Calgary • Calgary

Full-time

The Child and Youth Case Manager reports to the Outreach Supervisor and supports children and youth (ages 6–17) who have been impacted by family violence. This role helps create a safe, supportive e...Show more

Last updated: 14 days ago • Promoted

Clinic Growth & Outreach Manager

McAtee Psychology • Calgary

Full-time

A thriving psychology clinic is seeking a Clinic Development Manager in Calgary to support its growth and operations.Responsibilities include managing marketing efforts, improving operational workf...Show more

Last updated: 28 days ago • Promoted

CCH Outdoor Education and Weekend Program Manager (Full Time)

Avanti Software Inc. • Calgary

Full-time +1

YMCA Calgary is a charity that ignites the potential in Calgarians.Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city.Guided by our cor...Show more

Last updated: 11 days ago • Promoted

Org Design & Workforce Transformation Manager

Ernst & Young Advisory Services Sdn Bhd • Calgary

Full-time

A global management consultancy seeks a Manager for People Consulting in Calgary.This role involves leading organizational design projects, advising clients, and developing innovative solutions to ...Show more

Last updated: 7 days ago • Promoted

Behaviour Interventionist

Monarch House • Calgary, Ab

Full-time +1

Behaviour Interventionist (BI).Monarch House your primary responsibility is implementing programs designed and supervised by a senior clinical team (of speech pathologists, by a Board-Certified Beh...Show more

Last updated: 11 days ago • Promoted

Program Implementation Specialist (Indigenous Youth Wellness)

Altis Recruitment • calgary, ab, ca

Full-time

Remote in Ontario with occasional on site travel.Must reside outside the Greater Toronto Area.Strong written and spoken English required. Standard background check required.This is a meaningful oppo...Show more

Last updated: 11 days ago • Promoted

Program Manager

Calgary Winter Club • airdrie, ab, ca

Full-time

The Calgary Winter Club is Calgary’s premier private family Club, situated in northwest Calgary on the edge of Nose Hill Park. The CWC offers an outstanding employee experience; we are firm believer...Show more

Last updated: 2 days ago • Promoted