Program analyst • north york on
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Job Description
What's the opportunity?We're looking for a Technical Program Manager who will drive delivery execution for agentic AI engineering squads shipping production-grade solutions across RBC. You'll own sprint planning, velocity tracking, dependency management, and delivery reporting for concurrent squads, keeping engineers focused on building while you handle the operational rhythm around them.You’ll be joining the Agentic AI Enablement team, within the AI Group, a forward-deployed engineering force that embeds into strategic use cases across Lines of Business. You'll report to the Delivery Lead and operate across one or more delivery squads depending on engagement intensity. This is a technically complex, fast-paced environment where squads form per engagement, deliver, and dissolve. You need to be operationally sharp, comfortable with ambiguity, and fluent enough in technical delivery to spot risks early and drive resolution.Your responsibilities include:
Operationalizing engineering-informed effort estimates into sprint plans, milestones, and delivery roadmaps
Owning delivery execution for assigned squads: sprint planning, velocity tracking, ceremonies, and progress reporting
Tracking delivery against committed timelines and surfacing risks, blockers, and timeline threats early
Managing cross-squad dependencies and coordinating with other TPMs and engineering leads when work intersects
Maintaining JIRA hygiene, sprint analytics, and delivery dashboards that give leadership clear visibility into squad health
Driving blocker resolution across squads, teams, and organizational boundaries (security, compliance, platform)
Supporting continuous improvement through retrospectives, metrics analysis, and process iteration
Ensuring delivery traceability from sprint plan through completion for audit and reporting purposes
You're our ideal candidate if you have:
5+ years in technical program management, scrum mastery, or delivery management roles within software engineering or AI/ML environments
Experience driving delivery for multiple concurrent workstreams in complex, technically-driven organizations
Deep hands-on proficiency with delivery tooling (JIRA, sprint analytics, dashboards, automation)
Strong understanding of agile delivery (Scrum, Kanban, hybrid) with the judgment to adapt frameworks to context
Ability to operate effectively in technically complex domains without being the engineer in the room
Strong instinct for risk identification, dependency tracking, and escalation management
Experience in regulated industries (banking/financial services preferred) with comfort navigating governance requirements
Excellent communication skills with the ability to translate delivery status into crisp updates for technical and non-technical audiences
Nice to have:
Background in professional services or consulting delivery models where teams form and dissolve per engagement
Experience with AI/ML or agentic AI solution delivery
PMP, SAFe, or Scrum Master certifications
Experience working in pod-based engineering organizations with variable squad sizing
What's in it for you?
Drive delivery for one of RBC's most strategic AI investments
Work alongside Principal Engineers and Forward Deployed Engineers on cutting-edge agentic AI
Contribute to high-visibility, high-value business initiatives across the enterprise
Leaders who support your development through mentoring and career growth opportunities
Comprehensive Total Rewards Program including competitive compensation, bonuses, flexible benefits, and stock options where applicable
About the AI GroupRBC's AI Group is the AI accelerator for RBC, with a focus on driving the shift from early-stage AI projects to scaled, client outcomes that amplify the impact of RBC's people. In addition to helping scale the biggest AI opportunities at RBC, the AI Group is responsible for advancing research into emerging use cases across generative and agentic AI, while maintaining expertise in security, responsible AI and regulatory expectations. The Business Enablement function within the AI Group partners with LOBs and Functions to set AI ambition, originate transformation opportunities, and frame programs for delivery ensuring RBC remains at the frontier of AI-enabled value creation.
