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Process analyst • ajax on

Last updated: 3 days ago

OPEN: Sr Business Analyst ServiceNow HR

CPUS Engineering Staffing Solutions Inc.Oshawa
Full-time

Collaborate with stakeholders across IT, HR, SIR departments to elicit, document, and prioritize business requirements.Candidate must have strong ServiceNow experience as a BA, create user stories ...Show more

Nanny Wanted - Experienced Part Time Nanny Needed In Pickering, Ontario Starting At 20$/Hr

CanadianNanny.caPickering, Ontario, Canada
Part-time

Part-Time Nanny Position** **Family Overview:** We are a family of four with a 2-year-old toddler and a 5-month-old newborn seeking reliable, part-time childcare support.Position Summary:** We're l...Show more

 • Promoted

Electrical, Instrumentation and Control Engineer - OPG & Waste Management

KinectricsPickering, Ontario, CA
Permanent

Kinectrics is a wholly owned subsidiary of BWX Technologies focused on providing life cycle management services in the energy and utility sector.We develop innovative solutions for the global elect...Show more

Investment Advisor

0000050599 RBC Dominion Securities Inc.PICKERING, Ontario, Canada
Full-time

Grow your business, your way – with RBC.As an Investment Advisor at RBC Dominion Securities, you can help your clients reach their goals, while we help you reach yours.Maybe you’ve dreamed of start...Show more

Operational Excellence Manager

MCASPHALT INDUSTRIES LTDScarborough, ON, CA, M1B 5R4
Full-time

The Operational Excellence Manager is accountable for delivering measurable improvements in productivity, quality, safety, cost, and sustainability across the organization.This role leads enterpris...Show more

Clerk Administration-FT

SobeysAjax, ON, CA
Full-time

Embark on a rewarding career with Sobeys Inc.Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.Our family of 128,000 employees and franc...Show more

Financing Specialist (4 Month Contract)

0000050007 Royal Bank of CanadaOSHAWA, Ontario, Canada
Full-time +1

As a deeply skilled financing specialist, you are a leader in credit advice and expertise within high performing commercial banking Client Relationship Teams.You engage directly with clients and co...Show more

Senior Financial Analyst

Vaco by HighspringWhitby, ON, CA
Permanent

Our client is a social service agency.They are looking for a Senior Financial Analyst to join their team!.Hybrid work arrangement (1-2 days in office) with strong work life balance and flexible cul...Show more

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Credit Analyst II

The Toronto-Dominion Bank (Canada)Oshawa, Ontario
Full-time

Structure credit for assigned portfolios, with focus on assessing credit worthiness or risk of potential customers to drive profitable business growth while adhering to TD's credit risk policies.Ac...Show more

Process / Product Engineer - Whitby

NPA WorldWideWhitby Central, Ontario, Canada
Full-time +1

Play a key role in leading process development and overseeing daily injection molding operations.Be instrumental in the successful launch of new molds.Establish robust and efficient processes, supp...Show more

 • Promoted

Pay Process, System & Tax Analyst

Ontario Power GenerationOshawa, ON, CA
Full-time

University degree in Accounting or related field.Electrify your career and help build a brighter tomorrow.Every generation has a challenge that defines them.At OPG, we are calling on all innovators...Show more

Quality Control Supervisor (Nuclear)

Black & McDonald LimitedPickering, Ontario, Canada
Full-time

Black & McDonald's Power Generation team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.The Qu...Show more

Project Controls Analyst

Spirit Omega Inc.Oshawa, ON, CA
Full-time
Quick Apply

Project team member responsible for coordinating, facilitating and driving the Front End Planning processes.FEP Subject Matter Expert (SME) Provide recommendation on execution of Value Engineering ...Show more

OPEN: Business System Analyst

CPUS Engineering Staffing Solutions Inc.Oshawa
Full-time

Collaborate with business stakeholders to gather, analyze, and document functional and non-functional requirements.Translate business requirements into detailed user stories, acceptance criteria, a...Show more

CPV & Data Sciences Leader

Amaris ConsultingWhitby, Canada
Full-time

We are looking for a highly motivated.CPV & Data Sciences Leader.This role leads the design, implementation, and lifecycle management of Continued Process Verification (CPV) programs while transfor...Show more

Housekeeper Wanted - Experienced Housekeeper Wanted In Oshawa, Ontario – $25.00 Hourly Pay For Reliable Cleaning Services

Housekeeper.comOshawa, Ontario, Canada
Full-time

Professional Housekeeper Position We seek a trustworthy, reliable, and exceptionally thorough housekeeper for routine weekday visits (2-3 hours each).Ideal candidate thrives on precise guidance, we...Show more

 • Promoted

Financing Specialist (4 Month Contract)

Royal Bank of Canada>OSHAWA, Canada
Full-time +1

As a deeply skilled financing specialist, you are a leader in credit advice and expertise within high performing commercial banking Client Relationship Teams.You engage directly with clients and co...Show more

People also ask
OPEN: Sr Business Analyst ServiceNow HR

OPEN: Sr Business Analyst ServiceNow HR

CPUS Engineering Staffing Solutions Inc.Oshawa
30+ days ago
Job type
  • Full-time
Job description

Job Overview

  • Collaborate with stakeholders across IT, HR, SIR departments to elicit, document, and prioritize business requirements
  • Candidate must have strong ServiceNow experience as a BA, create user stories and navigate ServiceNow, develop workflows
  • Conduct workshops and interviews to understand business processes and identify areas for improvement
  • Ensure that requirements are clearly articulated and aligned with business objectives
  • Write clear and concise user stories with well-defined acceptance criteria
  • Ensure that user stories are understood and agreed upon by both the development team and stakeholders
  • Break down high-level requirements into smaller, actionable pieces
  • Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives
  • Work closely with the development team to ensure timely delivery of user stories.
  • Collaborate with the product owner to prioritize the backlog and ensure alignment with business goals
  • Collaborate with the ServiceNow development team to design solutions that meet business needs
  • Ensure that proposed solutions are technically feasible and aligned with best practices
  • Coordinate and participate in testing activities, including the development of test plans and scripts
  • Maintain comprehensive documentation of requirements, processes, and solutions
  • Provide training and support to end-users as needed
  • Automate major ServiceNow Modules using ServiceNow ATF application

Qualifications

  • Experience: 3-5 years of experience as a Business Analyst, in ServiceNow leading HRSD stories as the primary focus, ITSM as secondary
  • Education: Degree or diploma in Information Technology, Business Administration, or related field.
  • Proficiency in ServiceNow, particularly in IT, HR, and SIR modules.
  • Strong understanding of agile methodologies and practices.
  • Experience creating user stories and acceptance criteria.
  • Soft Skills: Excellent problem-solving skills, strong communication abilities, and the capacity to work collaboratively in a team environment.
  • ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS).
  • Experience with ServiceNow Agile 2.0.

CPUS Engineering employs artificial intelligence (AI) tools as part of its recruitment process to enhance efficiency and consistency. These tools may assist with activities such as application screening, candidate evaluation, and summarization of interview feedback.

AI-generated outputs are intended to supplement, not replace, human judgment. All final hiring decisions are made by qualified human decision-makers who exercise professional discretion in reviewing and assessing candidate information alongside any AI-generated insights.

CPUS Engineering ensures that the use of AI in recruitment complies with all applicable employment laws, human rights legislation, and privacy regulations. The organization is committed to maintaining fairness, transparency, and non-discrimination throughout the hiring process.