Process analyst Jobs in Ajax, ON

Position Title: Data Analyst– Canada Summer Jobs Program (1 position)

Job Posting Deadline for Internal Candidates: April 28, 2026, at 5:00pm

Employment Status: Fixed Term Contract until August 21, 2026 (16 weeks)

Position Status: This is a Non-Bargaining Unit position

This positing is for an existing vacancy

Hours of Work: Monday-Friday, 35 hours per week with limited evening and weekend requirements

Hourly Rate: $20.00 per hour – Eligible for HOOPP

Position Reports to: Interim Director, EPESI

Primary work location: Oshawa with flexibility to work at other DCHC sites as required.

In partnership with the Canada Summer Jobs Program and its guiding principles, DCHC welcomes all qualified students to apply, particularly those considered as priority students (students with disabilities, Indigenous students, and students who are members of visible minority groups).

Organization

Durham Community Health Centre (DCHC) is a registered, charitable organization that provides integrated, accessible, and equitable community-based primary care, wellness services, and health education to Durham community members who face multiple barriers to their health and well-being.

DCHC also provides equity-based programs and services that focus on priority populations such as Indigenous, Black, the 2SLGBTQI Community, Newcomers to Canada, Seniors, and Unattached patients (i.e., those without a family doctor), to name a few. DCHC ensures Durham community members receive not only sick care, but preventive care as well.

At DCHC, we are a team-based interprofessional group of staff including physicians, nurse practitioners, nurses, counselors, dietitians, outreach workers, medical secretaries, and other administrative staff. We always place every client at the centre of our approach to care, based on their needs. We address these needs through integrated clinical and wellness care and health education.

It's an exciting time to be joining DCHC, while we are embarking on an energizing path with a focus on making our biggest impact yet on local health care by diversifying, expanding, and leveraging our Strategic Plan, Theory of Change, Brand, Client Stories and Resources.

DCHC’s 2023 – 2026 Strategic Goals

· Drive Program and Service Integration and Client Experience Across All that DCHC Does

· Evolve Program Offerings to Improve Health Equity and Meet the Needs of DCHC’s Priority Populations

· Establish DCHC as a System Advocate and Champion for Equity

· Enhance DCHC’s Brand and Awareness Across Durham Region

· Become an Employer of Choice with a Focus on Recruitment, Retention, and Development

Position Overview

As a member of the EPESI team, the data analyst will contribute to data-literacy in the organization through providing advice and education to end-users and management on how to interpret and use data to produce information and make evidence informed decisions.

To be eligible for this position through the Canada Summer Jobs initiative, you must:

• be between 15 and 30 years of age at the start of the employment;
• have been registered as full-time students in the previous academic year and intend to return to school on a full-time basis in the next academic year; or have completed a diploma or a degree
• be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act;
• Have a valid Social Insurance Number (SIN) and be legally entitled to work in Canada in accordance with relevant provincial/territorial legislation and regulations.

Key Responsibilities:

· Monitor, analyze, and track key performance indicators and conduct specific drill-down analyses as needed

· Prepare reports for management, highlighting successes, challenges, and recommendations.

· In consultation with our internal IT resources, support DCHC’s EMR; as necessary - migration, implementation, monitoring/control and coordinate major changes and enhancements

· Develop and maintain technical documentation

· Identify opportunities for improvement with respect to routine reporting to increase efficiency and reduce manual work

· Contribute to process standardization and tool development to support improvement

· Ensure enterprise data quality and integrity by developing and implementing best practices; conduct data quality investigations and engage in continuous data quality improvements

· Lead and/or support relevant stakeholder Quality Improvement and Performance activities, including coordinating and documenting meetings, agendas, work plans and deliverables, and facilitating discussions as required

· Effectively deliver routine and ad hoc reports for internal and external stakeholders in an easily understandable format for the end use

· Adhere to internal policies & procedures, including client/employee confidentiality protocols.

Key Qualifications

• Undergraduate Degree in applicable field (Health Informatics, Biostatistics, Epidemiology, Public Health, Statistics, Math, Engineering, Computer Science, Science, etc.).
• Two (2) or more years of relevant experience in decision support, information systems or data management preferably in hospital, community-based health care setting, or community not-for-profit environment
• Working knowledge of database design, data management theory and processes
• Strong aptitude for analysis and interpretation and visualization of complex data
• Exceptional technical skills related to working with large data sets
• Experience using database programs including fluency in the knowledge of EMRs such as Practice Solutions Suite (PSS)
• Extensive experience with database report-writing tools such as Power BI, Crystal Reports, Cognos, JReport, SAS, Access, and SQL.
• Demonstrate ability to manipulate and analyze data using various software tools and to present information and express complex ideas clearly in an easily understood user-friendly manner to a target audience (non-technical)
• Excellent problem recognition skills and ability to proactively achieve resolutions
• Superior verbal and written communication skills
• Demonstrate attention to detail in day-to-day work with a focus on quality of work, accuracy, and customer service.
• Advanced proficiency with Microsoft Excel and fluency with other Microsoft Office applications such as Word, Outlook, PowerPoint, Project, and SharePoint
• Must be able to function with a high degree of independence and initiative
• Demonstrate understanding of and commitment to DCHC’s mission, vision, and values
• Knowledge of applicable legislative frameworks (Excellent Care for All Act, Quality of Care Information Protection Act, etc.)
• Valid “G” Ontario driver’s license and access to a reliable vehicle

Full vaccination against COVID-19 is mandatory for this position (DCHC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human rights protected ground).

Application Process:

• While we thank all applicants for their interest in applying, only those qualified and considered for an interview will be contacted. All applicant submissions will be kept on file for six months, for future consideration.

• All applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume. As an applicant, it is your responsibility to ensure that you check your email regularly.

• All positions are subject to the successful completion of the following pre-employment conditions for all external hires: Reference Checks; and Criminal Background checks (including Vulnerable Sector Screening).

• Please be advised that AI Technology supports the screening process of applications. All final hiring decisions are made by our recruitment team.

Durham Community Health Centre (DCHC) is committed to creating an inclusive environment that welcomes and celebrates diversity so that all employees have the opportunity to thrive. DCHC will comply with all applicable standards as set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation. Accessibility: If you have accessibility needs and require alternate formats or other accommodations, please contact our Talent and Culture team at 905-723-0036, or by email to recruiting@durhamchc.ca.