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Operations associate Jobs in Markham, ON

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Operations associate • markham on

Last updated: 11 hours ago
Technical Director, Operations

Technical Director, Operations

BGISMarkham, Ontario, Canada
Full-time
BGIS is a leading provider of customized facility management and real estate services.With our combined team of over 6 500 globally we relentlessly focus on enabling innovation through the services...Show moreLast updated: 30+ days ago
  • Promoted
Systems Operations Analyst

Systems Operations Analyst

YuJa Inc.M2J, ON, Canada
Full-time
Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital exper...Show moreLast updated: 24 days ago
Operations Officer - 57078

Operations Officer - 57078

Randstad CanadaMarkham, Ontario, CA
Full-time +2
Quick Apply
We are looking for a detail-oriented and motivated Operations Officer to join our Insurance Claims team in Markham.This is a 100% back-office role designed for an individual who excels in data mana...Show moreLast updated: 9 days ago
HR Operations Specialist

HR Operations Specialist

Enercare Inc.Markham, York Region, CA
Full-time
A leading home and commercial services provider is seeking a Human Resources Administrator in Markham.This role requires a college degree in HR or payroll, along with at least 2 years of HR / Payroll...Show moreLast updated: 9 days ago
  • New!
Operations Administrative Assistant

Operations Administrative Assistant

Egis in CanadaMarkham, York Region, CA
Full-time
The Operations Administrative Assistant plays a critical role in supporting the smooth functioning of daily operations across multiple departments and offices. This position requires exceptional org...Show moreLast updated: 18 hours ago
Operations Manager - Remote

Operations Manager - Remote

Sentrex Health SolutionsMarkham, York Region, CA
Remote
Full-time
Operations Manager (Hybrid - Markham, ON).Operations Manager (Hybrid - Markham, ON).Monday to Friday, Standard Business Hours (EST). A proudly Canadian company, Sentrex Health Solutions is a fully i...Show moreLast updated: 30+ days ago
Manager, HRIS Operations

Manager, HRIS Operations

Extendicare Inc.Markham, York Region, CA
Full-time
Manager, HRIS Operations page is loaded## Manager, HRIS Operationslocations : 3000 Steeles Avenue East, Suite 400, Markham, Ontariotime type : Full timeposted on : Posted Todaytime left to apply...Show moreLast updated: 29 days ago
Trading Operations Analyst

Trading Operations Analyst

Canso Investment Counsel Ltd.Richmond Hill, York Region, CA
Full-time
About Canso Investment Counsel : Canso Investment Counsel Ltd.Canadian institutional clients.Founded in 1997, Canso is dedicated to delivering superior long-term investment results through a discipl...Show moreLast updated: 30+ days ago
Manager - IT Operations

Manager - IT Operations

Pet ValuMarkham, York Region, CA
Full-time
Manager - IT Operations page is loaded## Manager - IT Operationsremote type : Hybridlocations : 0001 – Markham Officetime type : Full timeposted on : Posted Todayjob requisition id : R24758Hyb...Show moreLast updated: 30+ days ago
Trading Operations Analyst

Trading Operations Analyst

Toronto Film SchoolRichmond Hill, York Region, CA
Full-time
About Canso Investment Counsel : .Canadian institutional clients.Founded in 1997, Canso is dedicated to delivering superior long‑term investment results through a disciplined and research‑driven appr...Show moreLast updated: 30+ days ago
Director Sales Operations

Director Sales Operations

PTAGMarkham, York Region, CA
Full-time
Senior Resource Specialist | Resource Management.Join an innovative and consultative Sales Organization that has their sights set on helping our clients unlock the project development and execution...Show moreLast updated: 9 days ago
HR Associate Experience Operations Senior Specialist

HR Associate Experience Operations Senior Specialist

Acuity BrandsThornhill, ON, CA
Permanent
We use technology to solve problems in spaces, light, and more things to come… for our customers, our communities, and our planet. NYSE : AYI) is a market-leading industrial technology company.We use...Show moreLast updated: 30+ days ago
Operations Manager

Operations Manager

My Insurance BrokerRichmond Hill, York Region, CA
Full-time +1
My Insurance Broker, 6-50 West Wilmot Steet, Richmond Hill, Ontario, Canada.Posted Friday, January 2, 2026 at 5 : 00 AM.Established in 2008, My Insurance Broker is a proud family-owned and Canadian-o...Show moreLast updated: 8 days ago
  • New!
Operations Manager - (Construction)

Operations Manager - (Construction)

MaxPeopleHRConcord, ON, CA
Full-time
Quick Apply
Four Seasons Sunrooms-GTA (FSS-GTA) is a well-established, locally owned and operated residential design-build company specializing in custom Sunrooms, Solariums, Additions, and Outdoor Living spac...Show moreLast updated: 11 hours ago
Unlicensed Operations Specialist

Unlicensed Operations Specialist

HagertyMarkham, York Region, CA
Full-time
Unlicensed Operations Specialist.Underwriting and MSC, Territory Managers, US Unlicensed Flex and Finance teams to achieve key business deliverables. This position ensures strategic alignment and th...Show moreLast updated: 24 days ago
  • Promoted
Operations Supervisor

Operations Supervisor

Canlan SportsNorth York, ON, Canada
Full-time
Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America.The company's success in the sports and recreation industry is attributed to a f...Show moreLast updated: 25 days ago
  • Promoted
Program Operations Manager

Program Operations Manager

Finlink GroupConcord, ON, Canada
Full-time
Are you a detail-oriented, proactive professional who thrives in a fast-paced environment? We’re looking for a.This is your chance to take ownership of day-to-day operations, manage exciting ...Show moreLast updated: 9 days ago
Service Operations Coordinator

Service Operations Coordinator

Premier EquipmentWhitchurch-Stouffville, ON, CA
Full-time
A full-service dealership in Ontario is seeking a customer service representative to provide exceptional support.Key responsibilities include managing administrative tasks within the service depart...Show moreLast updated: 30+ days ago
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Technical Director, Operations

Technical Director, Operations

BGISMarkham, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6 500 globally we relentlessly focus on enabling innovation through the services we deliver while actively looking for new opportunities that will enable innovation for our clients businesses. Globally we manage over 320 million square feet of client portfolios across 30000 locations in North America Europe Middle East Australia and Asia. Further information is available at

SUMMARY

The Director Service Operations is responsible for leading a highperforming HVAC service organization focused on exceptional client experience operational efficiency and strong financial performance. This role oversees service delivery client relationship management invoicing accuracy and the development of service leaders and technicians. The Director ensures that service teams meet contractual obligations respond effectively to client needs and uphold the highest standards of professionalism and safety.

KEY DUTIES & RESPONSIBILITIES

People Leadership & Team Development

  • Provide strong supportive leadership to HVAC service managers supervisors and technicians.
  • Mentor and coach service leaders to strengthen decisionmaking customer communication and operational execution.
  • Lead recruitment onboarding and development of service personnel.
  • Manage performance provide constructive feedback and recommend compensation adjustments objectively.
  • Foster a culture of accountability teamwork and continuous improvement.

Client & Account Management

  • Serve as the primary senior point of contact for key clients ensuring high satisfaction and proactive communication.
  • Oversee resolution of escalated service issues ensuring timely and professional outcomes.
  • Build strong relationships with client stakeholders understanding their operational needs and aligning service delivery accordingly.
  • Conduct regular business reviews with clients presenting performance metrics service trends and improvement plans.
  • Service Delivery Oversight

  • Ensure service teams deliver highquality HVAC maintenance repairs and emergency response in alignment with contract requirements.
  • Monitor service performance response times and completion rates to ensure operational excellence.
  • Support service leaders in planning scheduling and resource allocation to optimize productivity.
  • Ensure compliance with safety standards regulatory requirements and company policies.
  • Financial Management & Invoicing

  • Oversee the accuracy and timeliness of invoicing ensuring alignment with contract terms and completed work.
  • Review work orders labour hours and materials to ensure proper billing and cost control.
  • Monitor service financial performance including revenue margins and operational expenses.
  • Identify opportunities to improve profitability through process improvements pricing strategies and operational efficiencies.
  • Process Improvement & Best Practices

  • Implement and refine service processes workflows and tools to enhance efficiency and customer experience.
  • Ensure effective use of the CMMS for work order management reporting and data accuracy.
  • Standardize service documentation reporting practices and communication protocols across the team.
  • Stay current with HVAC service industry trends and recommend improvements to service delivery models.
  • Collaboration & Communication

  • Work closely with internal departments including Finance Health & Safety HR and Procurement to support service operations.
  • Participate in leadership meetings to share insights align strategies and drive organizational goals.
  • Promote strong communication between field teams service leaders and corporate support functions.
  • KNOWLEDGE & SKILLS

    Minimum Education

  • College or University education in a related field or equivalent experience.
  • HVAC trade certification or technical background strongly preferred.
  • JobRelated Experience

  • Proven leadership experience in a servicebased business ideally HVAC or mechanical services.
  • Demonstrated success managing client relationships and resolving escalated issues.
  • Strong understanding of service operations work order management and field workforce coordination.
  • Experience overseeing invoicing billing accuracy and financial performance of service operations.
  • Skilled in coaching mentoring and developing service leaders and technicians.
  • Strong organizational prioritization and timemanagement abilities.
  • Excellent written and verbal communication skills.
  • Proficiency with CMMS platforms and MS Office applications.
  • Bilingual (English / French) considered an asset.
  • Licenses / Professional Accreditation (Assets)

  • HVAC Trade License CET or similar technical designation.
  • This is a regular full-time position with a salary range of $129682 - $162103 per annum. The starting salary will be based on the successful candidates competencies including but not limited to experience education and performance related to this role.

    At BGIS we believe that diversity and inclusion is a key business driver such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

    BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process please contact us at askHR. Upon request for accommodation we will consult with the applicant in question and provide or arrange for the provision of a suitable accommodation in a manner that takes into account the applicants accessibility needs due to disability.

    Required Experience :

    Director

    Key Skills

    Employee Relations,Employee Evaluation,Management Experience,Profit & Loss,Conflict Management,Operations Management,Project Management,Budgeting,Leadership Experience,Supervising Experience,Leadership management,Financial Planning

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 129682 - 162103