ERP Sustainment Operations Manager

ERP Sustainment Operations Manager

New Position

Company Overview:
Amphenol is one of the largest manufacturers of interconnect products globally. We design, manufacture, and market electrical, electronic, and fiber optic connectors, coaxial and flat-ribbon cables, and interconnect systems. Our products serve primary markets such as communications, aerospace, military electronics, automotive, transportation, and industrial applications. With a strong reputation as an excellent employer, Amphenol offers ample opportunities for career growth within a global organization. Every employee, regardless of position, plays a pivotal role in positively impacting our business.

Job Summary:

The ERP Sustainment Operations Manager is responsible for ensuring the stability, reliability, and ongoing support of HSIO's global ERP environment. This role leads day-to-day ERP sustainment operations, including incident management, user support, vendor coordination, and operational prioritization across support, enhancements, and minor initiatives.

Key Responsibilities:

- Own global ERP production support and sustainment activities
- Lead resolution of high-severity incidents and production outages
- Provide leadership and backup coverage for ERP support resources
- Manage ERP AMS vendors and system integrators
- Prioritize operational support, enhancements, and minor initiatives
- Monitor support metrics and drive continuous improvement

Required Qualifications

- Bachelor's degree in Information Systems, Computer Science, Business, or related field
- 7+ years ERP production support experience
- 3+ years leadership or managerial experience
- Experience supporting manufacturing or supply chain ERP systems

Preferred Qualifications

- Experience with QAD ERP
- Experience supporting global organizations
- Familiarity with ITIL practices

Why Work for Us?

• Benefits Coverage: Comprehensive health, dental, vision, and travel insurance.
• Health Care Spending Account: Additional financial support for health-related expenses.
• Pension Plan: Company-supported pension scheme.
• Incentive Plans: Progressive employee incentive plans.
• Talent Development: Opportunities for professional growth and development.
• Company Recreation Club: Participate in fun activities, draws with exciting prizes, summer BBQs, holiday parties, and more!

The base salary range for this position is $105,000 - $150,000 annually. In determining the rate of pay, Amphenol considers a variety of nondiscriminatory factors, including but not limited to geographic location, relevant industry experience, qualifications, skills, and education. It would be rare for an individual to be hired at or near the top of the range for a given role. Base salary is one facet of Amphenol's total rewards package which includes participation in our comprehensive benefits program with medical, dental, and vision benefits, vacation, sick leave, paid holidays, life insurance, short/long term disability, and membership in our Defined Contribution Pension Plan.

Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.

Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin

For additional company information please visit our website at https://www.amphenol-cs.com/