Learning and development manager Jobs in Kitchener, ON

About TelMAX Inc.

Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21 st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada’s Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.

MANAGER, CONSTRUCTION AND COMPLIANCE

About TelMAX Inc.

Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21 st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada’s Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.

Your Position & How You Will Contribute

Reporting to the VP of Construction and Design, we are seeking a skilled and experienced Construction & Inspections Manager to oversee Fiber to the Home (FTTH) outside plant construction projects. This role requires a dynamic individual who can coordinate all project deliverables, manage vendors and subcontractors, and ensure successful execution of the project from planning to completion. The Construction & Inspections Manager will be responsible for ensuring that all construction & Inspection activities meet quality, safety, and performance standards. The successful candidate will work closely with the Senior Construction Manager, Project Managers, and Operations teams to ensure adherence to schedules, budgets, and safety regulations. In this highly dynamic position, you will have the opportunity to learn and grow in your career and within the organization.

Responsibilities & Key Duties

• Coordinate all FTTH outside plant construction project deliverables, managing vendors, subcontractors, project superintendent, and project coordinator/engineer tasks, while liaising with the design team.
• Develop and maintain relationships with key stakeholders, including local authorities, regulatory bodies, clients, and community representatives, to ensure smooth project execution and adherence to regulations.
• Prepare comprehensive project plans, including project objectives, scope, budget, detailed schedules, and forecasts.
• Prepare labor and material estimates to ensure that project budgets are met based on the project design.
• Manage and track all change proposals and change orders, ensuring proper client and internal signoffs, and clearly communicate scope, specifications, and budget changes to team members.
• Oversee fieldwork to ensure it aligns with project schedules, including project documentation, daily worksheets, project plans, and material demands on inventory.
• Collaborate with the Construction Managers and Project Managers to verify that contractor performance is meeting expectations and forecasts.
• Review all project documentation to ensure a full understanding of the project’s scope, specifications, contracts, and each team member’s responsibilities.
• Perform pre-construction, in-progress, and post-construction inspections of telecom infrastructure.
• Ensure all installations meet company, client, and regulatory standards.
• Ensure team verifies non-conformance issues and ensure timely corrective actions are implemented.
• Prepare detailed inspection reports, including photos, punch lists, and quality control checklists.
• Ensure timely procurement and delivery of materials and equipment to avoid project delays.
• Monitor construction quality and ensure all work is performed in accordance with industry standards and client expectations.
• Ensure that all job sites adhere to Health and Safety regulations and verify that insurance coverages are valid for all contractors.
• Identify, mitigate, and manage risks and conflicts that could impact the project timeline or budget.
• Coordinate the review and completion of as-built documentation with the Construction Manager and ensure timely distribution of information.
• Oversee the project close-out process with the client, ensuring all project requirements are fulfilled and final sign-off is obtained.
• Conduct regular site visits to monitor progress, quality, and safety compliance.
• Work with Operations to ensure timely turnover of projects for sales and drop crews.
• Maintain and update project status reports, ensuring accurate and timely communication with senior management and stakeholders.
• Verify that subcontractors adhere to quality and workmanship standards during installation and testing phases.
• Ensure the team Validates as-built documentation and test results before project sign-off.
• Review construction plans to fully understand each project’s scope, specifications, and ensure they are clearly communicated to field teams.
• Facilitate the project close-out process with the client, obtaining final sign-off.
• Track and validate fieldwork performance with the Senior Construction Manager and Project Manager, ensuring contractor performance meets forecasts.

What You Bring

• Strong leadership skills, with the ability to bring teams together and maintain high morale.
• Excellent communication skills, with the ability to keep all stakeholders informed and aligned.
• Problem-solving skills to address and resolve any issues that arise during construction.
• Effective prioritization and time management skills, ensuring that tasks are completed on schedule.
• Knowledge of the skills and capabilities of team members, ensuring the right people are assigned to the right tasks.
• Detail-oriented, with the ability to manage complex schedules and logistics.

Experience

• At least 3-5 years of experience in the construction field, with experience in telecom construction being an asset.
• Experience in preparing labor and material estimates, managing project budgets, and overseeing project documentation.
• Strong knowledge of FTTH network builds, outside plant construction, and underground/aerial fiber construction methodologies.
• Familiarity with Health and Safety regulations and ensuring compliance on construction sites.
• First Aid/CPR training is an asset.
• Proficient in project management software and tools for tracking schedules, costs, and resources.
• Strong understanding of FTTH technology and outside plant construction processes.
• Experience managing multiple projects simultaneously while meeting deadlines.
• A valid driver's license is required.

Education

• College or University degree in related field

ImPACT Values

• Performance & Commitment

We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement. Our commitment to excellence drives us to push boundaries, take ownership, and always follow through.

• Agility & Collaboration

We move fast, adapt with courage, and work together to solve challenges. Through empowerment and open communication, we foster a culture where bold ideas thrive. We leverage our collective strengths, achieve shared success and deliver exceptional results for our customers and teams.

• Customer Centricity

In every decision we make, we think through the customer’s lens. We know that anticipating and exceeding their expectations isn’t just good service—it’s the foundation of who we are. By staying deeply connected to our customers’ needs, we build loyalty, enhance our reputation, spark positive word-of-mouth and drive company growth.

• Trust & Integrity

We build trust by acting with integrity, respect, and transparency in everything we do. We communicate with each other openly and presume positive intentions. By upholding these principles, we strengthen relationships, create a culture of respect, and empower teams to succeed together.

Why You Should Join TelMAX

• We are a growing, dynamic organization
• We offer a competitive variable compensation package
• Hybrid positions
• Benefits (Medical, Dental, and Vision)
• Health Spending Account (HSA)
• RRSP matching program

Equity Statement

telMAX Inc. is an equal opportunity employer committed to fostering an inclusive and accessible workplace, welcoming applications from all individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available on request for candidates during the selection process as well as throughout employment.

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