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Intern it • ottawa on

Last updated: 2 hours ago

IT Service Management Support Analyst

RJR InnovationsOttawa, CA
CA$40,000.00–CA$60,000.00 yearlyCA$40,000.00–CA$60,000.00 yearly
Full-timeFull-time

Providing first level and second level support to end users for an external Service Desk application.Ensure all calls and emails to the service desk are properly documented in the Service Desk appl... Show more

IT Systems Administrator - Mark Motors Group

Mark Motors GroupOttawa, Canada, United States
CA$70,000.00–CA$80,000.00 yearlyCA$70,000.00–CA$80,000.00 yearly
Full-timeFull-time

Salary: $70,000 - 80,000 per year.Fully bilingual in English and French.Valid G drivers licence and clean driving record.Completed certificate programs and demonstrated working knowledge of Microso... Show more

Summer 2027 Tax Consulting Intern - Canada

RyanOttawa
Full-timeFull-time

Paid Holidays (La Fête Nationale du Québec (QC), Canada Day, Civic Holiday (AB,ON, QC), British Columbia Day (BC)).Mentorship Opportunities and Hands-On Training.Networking with Industry Leaders.Al... Show more

 • New!

Validation Engineering Intern

SemtechOttawa
Full-timeFull-time

Semtech’s Signal Integrity Products group designs high performance optical networking product platforms that enable hyperscale data center applications, enterprise networking, wireless infrastructu... Show more

 • New!

Confluent - Senior Product Manager, Cluster Linking

IBMOttawa, Ontario, Canada
Full-timeFull-time

Introduction At IBM Software, we transform client challenges into solutions.Building the world’s leading AI-powered, cloud-native products that shape the future of business and society.Our legacy o... Show more

 • Promoted

Financial Planner Relationship Intern

0000050007 Royal Bank of CanadaGATINEAU, Quebec, Canada
Full-timeFull-time

As an RBC Financial Planner, you have the opportunity to manage and grow a portfolio of mass affluent clients.You provide ongoing comprehensive reviews of your clients’ financial circumstances, cre... Show more

IT Systems Engineer (Contractor)

Sopra SteriaOttawa
Full-timeFull-time

Sopra Steria is a European leader in consulting, digital services, and software development, supporting its clients in their digital transformation through innovative and collaborative solutions.Wi... Show more

 • New!

Intern, Software Development - Hybrid in Ottawa

Entrust DatacardOttawa,Canada
CA$23.00–CA$28.00 hourlyCA$23.00–CA$28.00 hourly

At Entrust, we’re shaping the future of identity centric security solutions.From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration... Show more

Solutions Engineering, IT

General Dynamics UKOttawa, ON, CA
CA$100,000.00–CA$140,000.00 yearlyCA$100,000.00–CA$140,000.00 yearly
Full-timeFull-time

At General Dynamics Mission Systems–Canada, we’re not just engineering technology — we’re shaping the future of defence and security.Our teams design and deliver advanced, mission-critical solution... Show more

Senior Consultant, IT Audit & Assurance (Ottawa)

DeloitteOttawa, ON, ON, CA
PermanentPermanent

At Deloitte, our Purpose is to make an impact that matters.We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future.Our work underpin... Show more

IT Desktop Engineer - Co-Op/Intern

Lumentum OperationsOttawa
Full-timeFull-time

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.If you like wild growth and working with happy... Show more

 • New!

IT Support Manager

FWT HoldingsOttawa, Ontario, Canada
Full-timeFull-time
Quick Apply

We are only considering resumes from individuals who are based in the Ottawa area or are planning to move here, independent of this position.Employment History - Must Haves:.Experience dealing with... Show more

IT & Security Operations Lead

Software SecuredOttawa, Ontario, Canada
Permanent, Full-timePermanent, Full-time

Software Secured is a leading Penetration Testing as a Service company, with a head office in beautiful Ottawa, Canada.We help software development teams get ahead of hackers using a suite of servi... Show more

Bilingual Specialist, IT Business Analysis

CMHC - SCHLOttawa
Permanent, Full-timePermanent, Full-time

Ottawa (ON); Calgary (AB); Montreal (QC); Toronto (ON).Language Skill Levels (Read/Write/Speak):.Our salaries generally range from $ 86,816.The work you do and the work we do together matters.We co... Show more

Web Developer - IT Assistant NEW

Sander Geophysics LimitedOttawa, ON

This position involves the creation of a website that utilizes the UX/UI design principles that focus on creating intuitive, accessible, and user-centric digital experiences by reducing cognitive l... Show more

Embedded Systems Developer Intern

Q-Block ComputingOttawa, Ontario, Canada
CA$18.00–CA$25.00 hourlyCA$18.00–CA$25.00 hourly
Full-timeFull-time

CAD per hour, based on academic level and relevant experience.Q-Block Computing builds quantum systems that operate in the real world.The company develops quantum timing, quantum-secure communicati... Show more

Sustainability Intern – Terra Canada Project

EBC Inc.Ottawa West, ON, ca

For more than 50 years, EBC has been building projects that shape communities and improve quality of life across Canada.Our Building Division delivers complex and innovative projects, including hos... Show more

People also ask
IT Service Management Support Analyst

IT Service Management Support Analyst

RJR InnovationsOttawa, CA
30+ days ago
Salary
CA$40,000.00–CA$60,000.00 yearly
Job type
  • Full-time
Job description

Job Responsibilities

  • Providing first level and second level support to end users for an external Service Desk application
  • Ensure all calls and emails to the service desk are properly documented in the Service Desk application, this includes initial troubleshooting of issue and information gathering
  • Monitoring the Service Desk queues to ensure that tickets are processed in a timely manner which includes first contact with clients and closing all completed tickets assigned to the Service Desk queue
  • Interact with other team members where necessary to ensure incident tickets are resolved in a timely manner
  • Responsible for checking Service Desk voicemails and emails
  • Providing internal RJR Innovations support for IT issues
  • Responsible for routing tickets according to the appropriate service levels if a resolution cannot be reached at the first level
  • On call after hour support may be required.

Job Requirements, Essential

  • A diploma/certificate in post secondary education or equivalent experience;
  • Excellent IT troubleshooting skills;
  • Strong verbal and written communication skills in both official languages;
  • Excellent interpersonal and customer service skills, which will enable the candidate to build positive relationships and work with all levels of staff and clientele;
  • Ability to work under pressure and multi-task;
  • Exceptional organizational skills and detail oriented;
  • Strong professional image.
  • Job Type: Full-time (Partial remote work)
  • Salary: $40,000.00 to $60,000.00 /year

Experience:

  • IT Support: 1 year (Preferred)