Intern it Jobs in Oshawa, ON

The Durham Catholic District School Board is located just east of Toronto and is renowned for providing comprehensive Catholic education to over 25000 students in 38 elementary schools 7 secondary schools and 7 continuing and alternative education centers throughout Durham Region.

The Durham Catholic District School Board invites applications from qualified candidates interested in the following position :

POSITION : IT Service Technician

LOCATION : Catholic Education Centre ICT Department 652 Rossland Road West Oshawa ON L1J 7C4

HOURS OF WORK : Monday to Friday 7 : 45 a.m. to 5 : 00 p.m.

SALARY : CUPE SCT Band 8 $32.64 $35.46 per hour)

START DATE : To be determined

Interested candidates are invited to apply through this posting on Apply to Education.

POSITION SUMMARY

An IT (Information Technology) Service Technician plays a crucial role in ensuring the smooth operation of an organizations computer systems and networks connectivity. They are responsible for installing maintaining and troubleshooting hardware and software components. Additionally they provide technical support to employees and Assistive Technology (AT) students and assist in optimizing the use of Board technology (hardware and software).

Under the direction of the Supervisor Technical Services and in collaboration with the Consultant for Special Education the IT Service Technician will prioritize helpdesk tickets for AT students.

DUTIES AND RESPONSIBILITIES

• Provide enduser (employees and students) computerrelated hardware and software support for Board owned equipment at all Board locations.
• Prioritize IT hardware and software support for AT students.
• Develop and maintain IT Services support documentation and procedures.
• Imaging configuration and deployment of new and existing hardware : Windows devices Apple hardware Chromebooks and necessary peripheral devices such as AppleTVs printers docking stations headsets and monitors to name a few.
• Identify hardware / software performance issues and recommend solutions to improve efficiency.
• Install and configure Board approved software for employees and students.
• Perform regular software updates to ensure security and system effectiveness.
• Use troubleshooting techniques gained through education and / or experience to diagnose and resolve problems (including repair or replacement of parts).
• Investigate and recommend new hardware / software repair techniques.
• Maintain accurate records of repair and / or hardware failures. Report it to the Supervisor Technical Service. In the case the device belongs to an AT student must keep the Coordinator for Assistive Technology informed as well and recommend corrective action.
• Experience replacing cracked screens and related parts on iPads MacBooks and Chromebooks to name a few.
• Evaluates and pilot new hardware or software and provide feedback for future considerations.
• Perform other duties as required.

USER SUPPORT

RECORDS MANAGEMENT

PREFERRED QUALIFICATIONS

REQUIREMENTS AND SKILLS

Experience

Other Qualifications

At DCDSB fostering a culture of inclusion is a fundamental imperative. Acknowledging the diversity of our students staff and community and ensuring every member of our inclusive community is a valued contributor is a foundational pillar to our mission. The DCDSB invites and encourages applications from all qualified individuals including those from groups that are traditionally underrepresented in employment and candidates who selfidentify as a member of a racialized / marginalized community who may enhance equity and representation in our workforce.

Pursuant to the Accessibility for Ontarians with Disabilities Act 2005 (AODA) if you require accommodation at any time throughout the application process please contact Human Resource Services at prior to the posting closing date so that accommodations can be made.

Required Experience :

Key Skills

IT Experience,Network Administration,Active Directory,LAN,Computer Networking,Computer Skills,Windows,Remote Access Software,Help Desk,IT Support,Operating Systems,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1