Implementation specialist Jobs in Ottawa, ON

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Analytics, Insights, & Artificial Intelligence Pay Details: $96,900 - $136,800 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Department Overview : What does Credit Loss Allowance & Business Insights stand for? For starters, we believe in visionary leadership and insights. We believe in using every resource at our disposal to better serve our clients, and this includes our vast data. The Credit Loss Allowance & Business Insights group delves into our data, past and present, to develop crucial metrics and reporting functionality that better informs and optimizes key businesses decisions specific to Credit Cards and Personal Lending products. This is the team building the tools, reports, dashboards, cubes and scorecards that deliver and process vital data to business partners across the enterprise. Joining us in Credit Loss Allowance & Business Insights is an opportunity to advance and deepen your career and to help TD serve its customers in a way we never have before. Job Description : Ready to be TD's top business intelligence specialist and to champion a significant and diverse set of business activities including the design, development and implementation of all things reporting and analytics specific to Credit Card and Personal Lending products risk? We're looking for someone to package and provide leadership, tactical and technical direction as well as ongoing collaboration to identify data elements within TD, establish business needs and implement reporting solutions to address them. This may include complex reports, dashboards, scorecards and more – because as data begins to play a larger and more complex role across our organization, we'll look to you to support an array of business needs via reporting. You will be looked at as a subject matter expert and support the Cards and Personal Lending Risk teams through ad-hoc analytics and help to identify and mitigate pockets of risk within the portfolios. As a Business Intelligence Specialist, you will:

• Initiate and provide leadership, tactical/technical direction and planning input for all business relevant information
• Collaborate with business leads to elicit information requirements and articulate those requirements in a manner that can be easily understood by Business Intelligence Specialists
• Collaborate with data owners to identify data elements to address reporting requirements and with various partners for metric definition activities
• Streamline and improve existing reporting to eliminate errors and redundancies
• Complete proactive and reactive ad-hoc analytics to address emerging and existing risks
• Identify business drivers, definitions and metrics in order to interpret findings, take action and provide significant direction
• Own the development and implementation of portfolio reporting (e.g. acquisition, attrition, portfolio growth, etc.)
• Elicit business requirements for reporting projects
• Supply data analysis identifying operational and/or product trends
• Craft and provide complex BI reporting, analysis and assessments at the function or enterprise level.
• Build and/or deliver point of view presentation communications to management or broader audience
• Adhere to internal policies /procedures and applicable regulatory guidelines
• Conduct the review of internal processes and activities and assist in identifying potential opportunities to improve operation efficiencies
• Provide ongoing project status communication and knowledge transfer within team and across businesses

Job Requirements : What can you bring to TD? Share your most relevant experience, credentials and knowledge for this role, as well as these essential requirements and attributes:

• Undergraduate degree or technical certificate
• Seven (7) or more years relevant experience
• Knowledge/Experience with SAS/SQL or other coding languages
• Proficiency with Microsoft Azure (Rahona), Databricks, Python, Power BI, and Tableau.
• Knowledge of the Credit Cards and Personal Lending product suites considered an asset
• Previous experience in Risk or knowledge of risk metrics considered an asset
• Mainframe coding (JCL) considered an asset
• Excellent comprehension skills to facilitate understanding of requests from the business

Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet