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Development • carleton place on
Customer Experience Associate - Future Opportunities
TDCarleton Place, ON, CASalon Manager : Lead Team, Grow Profits & Elevate Service
Regis CorporateCarleton Place, ON, CAEarly Childhood Assistant (ECA)
Sentient HR Services Inc.Durham Region, ON, CAJPC - 1322 - Business Systems Analyst (BSA)
ITS GlobalOntarioGuide Dog Mobility Instructor — Empower Independence
INTERNATIONAL GUIDE DOG FEDERATIONCarleton Place, ON, CAiOS Developer Intern / Co-op (Remote)
TorontoJobsREMOTE, ONAssistant Store Manager
Rexall Pharmacy Group Ltd.Almonte, ON, CABusiness Development Specialist, Mid-Market Central
Align TechnologyOntario, CanadaSenior Android Engineer, UI Platform
redditRemote, Ontario, CanadaSr. SharePoint Developer
Medavie Blue CrossON, CAHealthcare Scheduling Specialist – Client Care Coordination
Bayshore HealthCareCarleton Place, ON, CA- Promoted
Real Estate Sales Representative
Royal LePage Real EstateAlmonte, ON, CanadaLife & Health Insurance Advisor — Grow Wealth & Impact
RBC InsuranceCarleton Place, ON, CACustomer Experience Associate - Future Opportunities
TD SecuritiesCarleton Place, ON, CABusiness Development Manager
SalesOntarioBusiness Development Manager
Portfolio GroupOntarioCPA Co-Op : Growth-Driven Accounting Student
Baker Tilly Canada CooperativeCarleton Place, ON, CABusiness Development Manager
TennecoCarleton Place, ONGeneralist, Human Resources
ID LogisticsOntario, CA- Deux-Montagnes, QC (from $ 53,238 to $ 204,297 year)
- Saguenay, QC (from $ 81,500 to $ 198,768 year)
- Joliette, QC (from $ 162,680 to $ 197,560 year)
- Ajax, ON (from $ 81,255 to $ 197,328 year)
- Brockville, ON (from $ 59,435 to $ 192,171 year)
- Terrace, BC (from $ 67,721 to $ 191,800 year)
- Stettler, AB (from $ 86,327 to $ 184,640 year)
- Boucherville, QC (from $ 65,500 to $ 182,620 year)
- Delson, QC (from $ 178,236 to $ 182,271 year)
- Cornwall, ON (from $ 51,135 to $ 182,227 year)
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Customer Experience Associate - Future Opportunities
TDCarleton Place, ON, CA- Full-time
Customer Experience Associate - Future Opportunities
Apply for the Customer Experience Associate - Future Opportunities position at TD .
Work Location : Carleton Place, Ontario, Canada
Hours : 0
Line Of Business : Personal & Commercial Banking
Pay Details : $22.00 - $27.21 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
In This Role, You Will :
- Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Job Requirements
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec Only)
Sans Objet
Seniority level
Entry level
Employment type
Part‑time
Job function
Other
Industries
Banking
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