Seasonal Resort Manager - Mississippi Lake, Carleton Place, ON

We are seeking a qualified Campground/Resort Manager or management team/couple, at our Mississippi Lake Seasonal Resort. The successful candidate will maintain property operations by attracting and serving guests, upholding resort appearance and ensuring we meet or exceed company goals and targets. This is a full-time, year-round position.

Killam Leisure Living is a division of Killam Apartment REIT, a publicly traded company and one of Canada’s largest residential landlords, owning, operating and developing multi-family apartments, manufactured home communities and a selection of seasonal resort properties.

This opportunity will allow you to be part of a team of professionals in a major Canadian corporation, while at the same time ensuring the promotion and enhancement of all the best features of a "family operated" independent campground. Retaining an individual park identity while promoting the “Killam” brand is both the challenge and the reward.

Who you are:

•A true operator and natural leader – you enjoy interacting with people including staff, guests, and contractors and understand the complexities of the daily tasks in this type of role.

•A manager(s) with minimum of 5 years’ property management expertise, with at least 3 years of supervising staff, previous management experience in a campground or RV setting would be considered an asset.

•Knowledge of infrastructure and maintenance skills – i.e.: some knowledge of hydro, water, sewer and the ability to make minor repairs

•Excellent administration skills with the ability to prioritize, delegate where necessary and juggle multiple job functions.

•You understand the impact of social media in the hospitality business and can maintain social media accounts

•An experienced computer operator with strong expertise in Microsoft Office including Word, Excel and Outlook and have the ability to learn reservations software and accounting software.

Your responsibilities:

•Present a positive, energetic attitude with a desire to please guests and motivate staff.

•Provide exceptional customer service and ensure customer complaints are tended to with a sense of urgency to achieve full satisfaction.

•Oversee property maintenance staff to ensure visual appeal and upkeep of infrastructure and administer capital expenditure program.

•Supervise team member selection, training, scheduling and development and ensure all team members comply with appropriate policies and procedures.

•Manage all aspects of the resort including guest sites and on-site buildings (store, laundry facility, etc.).

•Drive revenue through the marketing and management of seasonal & overnight camping sites and manage expenses to improve NOI.

•Ability to manage water system, must successfully complete “Small Drinking Water Systems” course

•Assist in preparation of annual budget, analyze the annual budget to ensure financial profitability for the property; and prepare monthly explanation of expense variances.

•You have a valid driver’s license.

Why you should apply:

•You are given the opportunity to work in a challenging, yet fun environment.

•You will gain a sense of pride and ownership in managing, promoting and maintaining a beautiful campground/resort.

•You will receive a compensation package which includes a competitive salary and benefits plan, a bonus program, the opportunity to earn commissions and much more.

Please note that applicants must be able to successfully pass a pre-employment criminal check.

We are committed to providing a supportive and inclusive workplace for all employees. Employees will be given support and encouragement to develop their full potential and utilize their unique talents. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Application: Please fill out the online application form.

We thank you for your interest in our company. All qualified applicants will be considered; however, only those chosen for an interview will be contacted.