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Last updated: 1 day ago

Customer Experience Associate

TDStoney Creek
Full-timeFull-time

Personal & Commercial Banking .CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues.Growth opportunities and skill development are defining features of... Show more

Factory Automation Engineering Intern - New Grad Opportunity

Bosch RexrothBurlington, ON, Canada
Full-timeFull-time

Company Description* Our drive and control technologies ensure efficient, powerful and safe movement in machines and systems of any size.We inspire our customers with intelligent components, tailo... Show more

Senior Estimator, Major Projects

Soletanche Bachy CanadaHamilton, Ontario
PermanentPermanent

SB Canada is hiring a Senior Estimator to lead tender pursuits for our Major Projects group, which covers projects across Canada.You will own each pursuit from start to submission: building the est... Show more

High School Math & Science Teacher/Tutor

Oxford Learning Centres, Inc.Hamilton, Ontario, Canada
CA$20.00 hourlyCA$20.00 hourly
Part-timePart-time

High School Math/Science Teacher/Tutor Wanted.Motivated by mathematics? Sharp with science? Excited by equations in both fields? Eager to help students succeed in math and science?.Gain valuable te... Show more

Organization Change Management Subject Matter Expert (SME) - MSON #27

Compu-Vision Consulting Inc.Hamilton, Ontario, Canada

Job Title: Organization Change Management Subject Matter Expert (SME).Organization Change Management.We are seeking an Organization Change Management Subject Matter Expert (SME) with extensive expe... Show more

Program Manager (RECE)

Umbrella Family and Child Centres of HamiltonHamilton, ON, CA
CA$80,000.00–CA$95,000.00 yearlyCA$80,000.00–CA$95,000.00 yearly
Permanent, Full-timePermanent, Full-time
Quick Apply

Program Manager (RECE) Permanent, Full-Time Annual Salary: $ 80,000 to $95,000 Join a team of passionate educators who are pioneers in their field, contributing to our esteemed 35-year reputation a... Show more

Retail Sales Associates- Lime Ridge

LovisaHamilton, Ontario, Canada

We're seeking an energetic and customer-focused Sales Associate to join our retail team.The ideal candidate will provide exceptional customer service while supporting store operations and maintaini... Show more

Electrician - Day Shift

Randstad CanadaAncaster, Ontario, CA
CA$43.00–CA$45.00 hourlyCA$43.00–CA$45.00 hourly
PermanentPermanent
Quick Apply

Industrial Electrician (Straight Day Shift).Are you a troubleshooting expert who speaks the language of PLCs? We are looking for a high-caliber Industrial Electrician to join our premier manufactur... Show more

HSE and Sustainability Lead

Hitachi RailStoney Creek, Ontario, Canada
CA$105,000.00–CA$140,000.00 yearlyCA$105,000.00–CA$140,000.00 yearly

Hitachi Energy is seeking an HSE & Sustainability Senior Specialist to support HSE and sustainability activities at our Stoney Creek facility.In this role, you will help shape the systems, practice... Show more

Emerging Leader

American Iron and MetalHamilton, Ontario, Canada
CA$65,000.00–CA$75,000.00 yearlyCA$65,000.00–CA$75,000.00 yearly
Full-timeFull-time

By the completion of this program, you will be able to become an emerging talent within our Operations, Finance or Commercial teams.What you’re responsible for: .Developing an unders... Show more

Estimator / Project Coordinator – Major Projects

InTandem TalentHamilton, Ontario, Canada
PermanentPermanent

With over 120 years of experience in North America, Soletanche Bachy Canada (“SB Canada”) is an established leader in the deep foundations industry.Through our affiliation with the Soletanche Freys... Show more

Manager Financial Planning Team

0000050007 Royal Bank of CanadaBURLINGTON, Ontario, Canada
Full-timeFull-time

As Manager of Financial Planning Team, you will lead and scale a new, evolving model that brings comprehensive financial planning to emerging mass affluent clients.Your role balances hands-on coach... Show more

Senior Horticultural Specialist

Oakridge Landscape ContractorsHamilton, Ontario, Canada
CA$30.00–CA$35.00 hourlyCA$30.00–CA$35.00 hourly
Full-timeFull-time
Quick Apply

Oakridge Landscape Contractors is hiring a.Senior Horticultural Specialist.Southern Ontario project sites.Health/Dental benefits (3 mos) + RRSP matching (1 yr) + paid vacation.Company vehicle provi... Show more

Tap Changer Diagnostic Specialist

HitachiStoney Creek
Full-timeFull-time

Working as Tap Changers Diagnostic Specialist, you will ideate, develop, implement and maintain diagnostic algorithms to assess the condition of various types of tap changers, translating data into... Show more

forklift operator- Double deep reach

Tandem Trans Solutions Inc.Burlington, ON, Canada
CA$22.00 hourlyCA$22.00 hourly
Full-timeFull-time
Quick Apply

Forklift Operator – Double Deep Reach.We are seeking an experienced and safety-focused.The successful candidate will be responsible for moving, storing, and retrieving materials accurately while ma... Show more

Benefits Producer

GallagherFruitland, Canada
Full-timeFull-time

The Benefits Producer is responsible for driving revenue growth by building and maintaining valuable relationships with prospects and clients.This is delivered by consulting with clients in the are... Show more

Housekeeper Wanted - Seeking Professional Housekeeper In Stoney Creek, On For Short Notice Deep

Housekeeper.comHamilton, Ontario, Canada

Seeking a short-notice deep clean on two bedroom apartment Thursday September 10th/Friday September 11th.Please visit https://housekeeper. Show more

Operational Technology Manager

Maple Leaf Foods Inc.Burlington, Ontario, Canada
CA$96,000.00–CA$141,000.00 yearlyCA$96,000.00–CA$141,000.00 yearly
Full-timeFull-time

The Operational Technology Manager will be the enterprise subject matter expert for SCADA standards, development, deployment and lifecycle management.The incumbent will lead scalable, reliable and ... Show more

Senior Manager Indirect Tax - Compliance

DeloitteBurlington, ON, ON, CA
PermanentPermanent

Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St.John's, NL; Toronto, ON; Vancouver, BC... Show more

Customer Experience Associate-HNB

The Toronto-Dominion Bank (Canada)Hamilton, Ontario
Part-timePart-time

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo... Show more

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Customer Experience Associate

Customer Experience Associate

TDStoney Creek
6 days ago
Job type
  • Full-time
Job description

Work Location: Hamilton, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $22.00 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact. Job Description: Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience. In this role, you will:

  • Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
  • Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
  • Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
  • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
  • Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
  • Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
  • Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
  • Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset.
  • Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
  • Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
  • A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
  • A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. [Learn more](#) Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet