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Customer support Jobs in Coquitlam, BC

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Customer support • coquitlam bc

Last updated: 17 hours ago

Customer Experience Representative

Indigo Books & MusicSurrey, British Columbia, Canada
Part-time

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.You role model the Indigo Beliefs by being ... Show more

Desktop Support Analyst

HouleBurnaby, BC, CAN
CA$50,000.00 yearly
Full-time

A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.We believe in empowering communities through local... Show more

IT Support Analyst

Randstad CanadaBurnaby, British Columbia, CA
Full-time +1
Quick Apply

Department: Technology / Service Delivery.Location: Burnaby, British Columbia, Canada (Local & Remote).Employment Type: Full-time, Permanent (40 hours/week).Reporting To: IT Service Delivery M... Show more

Office Administration Support Work

HRS Talent SolutionsBurnaby, BC, Canada
CA$28.00–CA$36.00 hourly
Remote
Full-time +1
Quick Apply

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level Administrative Support & Data Entry Assistant opportunity.This ... Show more

Manager, Customer Experience Transformation

BCAABurnaby, British Columbia, CA
CA$94,000.00 yearly
Full-time +1

Feel proud of what you do and help shape the future of BC at a BC Top Employer.We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, ... Show more

Vice President of Global Customer Support

ConfidentialBurnaby, British Columbia, CA
Full-time

Vice President of Global Customer Support About the Company Top cloud-based legal software provider Industry Computer Software Type Privately Held, VC-backed Founded 2008 Employees 1001-5000 ... Show more

 • Promoted

Program Support Assistant

Cuso InternationalNew Westminster, British Columbia
Permanent

This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.Are you looking to use your organizational skills to advance human rights and gender equalit... Show more

 • Promoted

Customer Service Representative

T.K. GraphicsSurrey, British Columbia, Canada
CA$45,000.00–CA$55,000.00 yearly
Full-time
Quick Apply

Are you friendly, organized, and enjoy helping customers?.Customer Service Representative.In this role, you’ll be the main point of contact for our customers and work closely with our Sales and Pro... Show more

Customer Service Representative - Remote

Tim's FinancialPort Moody, British Columbia
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more

Technical Customer Support, Security Technology

HouleBurnaby, BC, CAN
CA$50,000.00 yearly
Full-time

A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.We believe in empowering communities through local... Show more

Technical Customer Support, Security Technology

Houle Electric LimitedBurnaby, BC, CAN
CA$50,000.00 yearly
Full-time
Quick Apply

A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.We believe in empowering communities through local... Show more

SP MRS Support

TEEMABurnaby, British Columbia
CA$27.00–CA$33.00 hourly
Temporary

Entry level to one (1) year of in a relevant engineering field or equivalent.Contribute to the development of safe engineering solutions by performing activities such as calculations and creating b... Show more

Customer Service Representative

FortisBCBurnaby, BC, CA
Full-time +1

Affiliation: MoveUp Customer Service.Employment Status: Unscheduled Part-Time Regular.Short-term Incentive Eligible: No.Posting End Date: Open until filled.As the province’s largest energy provider... Show more

Customer Service Representative

AssociaSurrey, BC, CA
Full-time
Quick Apply

We at Associa, one of BC’s largest Property Management companies, are excited to welcome a.Customer Service Representative.This position plays a key role in assisting customers with any inquiries o... Show more

 • New!

Program Support Assistant

Cuso InternationalCoquitlam, British Columbia
Permanent

This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.Are you looking to use your organizational skills to advance human rights and gender equalit... Show more

 • Promoted

Remote Customer Service Sales

HMG CareersAnmore, British Columbia
CA$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Customer Acquisition Specialist - TELUS

The Acquisition GroupBurnaby, BC, CA
CA$600.00 weekly
Full-time
Quick Apply

TELUS Communications | Partnered with The Acquisition Group The Acquisition Group is expanding its Burnaby team, and we're looking for driven, people-first  Sales Representatives  to join... Show more

Auxiliary Trades Support

British Columbia Institute of TechnologyBurnaby, British Columbia, Canada
CA$30.80 hourly
Full-time +2

Auxiliary Trades Support Services.Institute in a variety of temporary assignments.The temporary assignments could be part-time or full-time hours of work and located at any of the below BCIT Campus... Show more

Engineering Program Support

TEEMABurnaby, British Columbia
CA$45.00 hourly
Temporary

The E2 – Engineer performs supervised engineering tasks for assignments of limited scope and complexity using standard procedures and techniques to support projects and/or operations at the company... Show more

Customer Service Representative

Handyman Connection of Metro Vancouver, BCBurnaby, BC, CA
CA$16.00 hourly
Full-time +1

Handyman Connection of is locally owned and operated.We are a well-established home improvement company dedicated to excellent customer service and quality workmanship.We are a fast paced local of... Show more

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Customer Experience Representative

Customer Experience Representative

Indigo Books & MusicSurrey, British Columbia, Canada
12 days ago
Job type
  • Part-time
Job description

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

  • Create a warm and welcoming environment in our stores
  • Add joy to our customers' lives
  • Leverage our product to tell stories
  • Engage and connect with our customers on the floor
  • Curate specific product collections for each customer you meet
  • Ensure Visual Standards are followed and maintained
  • Role model Indigo’s High Performance Characteristics
  • Seek information regarding new products, promotions and programs
  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Take accountability to respond to customer feedback in a timely manner
  • Hold self and others accountable
  • Own self-development and provide continuous feedback to colleagues and Leadership Team
  • Share ideas with Leadership Team on how to improve the employee and customer experience


Qualifications

  • Experience in specialty retail or a retail environment preferred but not required
  • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
  • Bilingualism (French/English) is required for all positions in Québec; other languages an asset



Additional Information

We are hiring for multiple positions in-store at present:

Please specify in your Cover Letter if you are available (and have transportation to get to our store) for 5am/6am.

Please specify in your Cover Letter if you have experience working with children as we are hiring for our Kids department also.

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.