Customer support Jobs in Burnaby, BC

COMMUNITY SUPPORT WORKER About the role As our Community Support Worker, you will work as part of a vibrant team to provide care and support to people living in staffed homes within their community.

You’ll encourage and empower the people we support to be independent and self-determining and to live the life they envision while maintaining excellent standards of care, health, and safety.

Your natural ability to care for others and work both independently and collaboratively as a member of a multidisciplinary team will allow you to influence your team’s success.

Core Responsibilities Ensure the supported persons’ rights and choices are respected and advocate as needed Interact effectively with people we support Empower the people we support to be full citizens of their community Participate in the development, implementation, and documentation of Personal Service Plans Foster positive relationships with persons’ family members, professionals, co-workers, and members of the community Assist with activities of daily living and medication administration Excellent understanding of behaviour management principles and strategies including mental health needs Record the daily activity and personal health information (PHI) of the people we support on our case management database To work in conjunction with the people we support to ensure their home is clean and well maintained at all times, including daily food preparation and light housekeeping duties You will have Grade 12 education Community Support Worker Diploma or equivalent Minimum 2 years of experience in community social services/health care Current Emergency First Aid/CPR and Food Safe certificates Previous behaviour management course/training Ability to effectively communicate (verbal & written) with team members, professionals, families, and community members Non-verbal communication skills Unrestricted Class 5 Driver’s license.

If driving a commercial company vehicle, a Class 4 license is required.

Satisfactory Driver’s Abstract Criminal record clearance for children and vulnerable adults TB Test Moderate computer literacy Eligibility to work in Canada Why join Pacific Coast Community Resources?

PCCR offers work you can feel fulfilled by through quality programs and services to people who live with disabilities that promote independence, self-growth, and community integration.

PCCR is steadily growing, creating dynamic environments to work and learn.

We encourage you to partner with us in fostering healthy, energetic lives by showcasing your passion for care, connecting to the communities we serve and collaborating in our culture of teamwork that makes PCCR a great place to work.

What we offer On-the-job training: MANDT, JOHS, Diversity and Inclusion, Medication Safety, Confidentiality and Privacy, Trauma-Informed Practice, First Aid and CPR re-certification Community involvement An inclusive, supportive work environment Competitive Salary $27.53 – $31.57 per hour Comprehensive Medical, Dental, and Vision care benefits package Career development opportunities We believe that a strong commitment to diversity & inclusion enables us to truly make services better for everyone.

We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

Our goal is to ensure at every interaction all are welcome, comfortable, and safe.

At Pacific Coast Community Resources, we understand that experience comes in many forms.

We’re dedicated to adding new perspectives to the team - so if your experience is close to what we’re looking for, please consider applying.

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