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Customer support Jobs in Longueuil, QC

Last updated: 4 days ago
Customer Support Manager - ValPay

Customer Support Manager - ValPay

Valsoft CorporationMontreal, QC, CA
Full-time
Quick Apply
ValPay is looking to hire a Customer Support Manager to operate one of our Software businesses! .This position provides critical customer support management for a growing software vertical.As ...Show moreLast updated: 8 days ago
Customer Support Specialist

Customer Support Specialist

CB CanadaMontreal, Quebec, Canada
CA$51,750.00–CA$54,984.00 yearly
Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization.Envision innov...Show moreLast updated: 30+ days ago
Deskside Support

Deskside Support

PeopleToGoMontreal, QC, Canada
CA$22.00–CA$25.00 hourly
Quick Apply
Deskside Support / Help Desk / Field Service Technician.Perform intermediate IMAC (installs, moves, add, changes) activities : hardware roll-outs, refreshes, and other hardware deployment related activi...Show moreLast updated: 30+ days ago
  • Promoted
Warehouse / Customer Support

Warehouse / Customer Support

IDN-CanadaMontreal, QC, Canada
CA$20.00 hourly
Full-time +1
We are currently seeking candidates for a permanent full-time.Branch! Opportunities to grow within the company.Strong verbal & written communication skills in English & French.The ability t...Show moreLast updated: 14 days ago
Customer Support Advocate

Customer Support Advocate

SoftchoiceMontreal, Quebec, CA
CA$42,000.00 yearly
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work.That means mov...Show moreLast updated: 30+ days ago
Customer Service Support

Customer Service Support

BMOMONTREAL, QC, CAN
CA$33,850.00–CA$44,000.00 yearly
Full-time +1
Retail Banking Sales & Service.Fulfills transactions, internal business partner / external customer inquiries and requests, and / or audit and reconciliation activities. Follows procedures to resolve ...Show moreLast updated: 25 days ago
  • Promoted
Customer Support Specialist Bilingual Canadian-French and English

Customer Support Specialist Bilingual Canadian-French and English

MarginEdgeMontreal, Quebec, Canada
Full-time
Were seeking talented folks to join our team and help customers in the US and Canada succeed and become passionate about our platform. The Customer Support Specialist role is ideal for someone with ...Show moreLast updated: 10 days ago
Bilingual (English / French) Customer Support Representative

Bilingual (English / French) Customer Support Representative

goeasy Ltd.Montréal, Quebec, CA
CA$20.00 hourly
Lefrançaissuitl'anglais | French follows English.If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you!. Certified as a Great Place to Work®,.Canada’s Mos...Show moreLast updated: 30+ days ago
Retail Customer Support Specialist - Part-Time (Apply in minutes)

Retail Customer Support Specialist - Part-Time (Apply in minutes)

Dulux / BetonelLongueuil, QC, US
Full-time +1
Opportunité de Carrière chez Bétonel Dulux : • • • •Bétonel Dulux, • • une entreprise de PPG, embauche un(e) Commis ServiceClientèle à Temps Partiel pour nos magasins de détail.Cest une excellenteo...Show moreLast updated: 8 days ago
Job title : Customer Support Coordinator On-site

Job title : Customer Support Coordinator On-site

Trelleborg Sealing SolutionsMontreal, CA
CA$20.00–CA$30.00 hourly
The Customer Support Coordinator (CSC) is responsible for providing and achieving outstanding customer service and total satisfaction to existing and prospective customers while building positive c...Show moreLast updated: 30+ days ago
  • Promoted
Customer service manager

Customer service manager

Randstad CanadaMontréal, Quebec, CA
CA$80,000.00 yearly
Full-time +1
Quick Apply
Are you a customer service manager looking for new challenges? Does the healthcare sector inspire you? Are you passionate about process optimization and team performance improvement? We have the pe...Show moreLast updated: 29 days ago
Customer Support Representative

Customer Support Representative

Fuze HRMontreal, Quebec, Canada
CA$50.00 hourly
Full time opportunity available immediately in Lachine!.Your Responsibilities as Customer Support Representative are : .Make outgoing calls to clients. Managing all aspects of customer service relatio...Show moreLast updated: 30+ days ago
Customer Success Associate, Technical Support (French bilingual)

Customer Success Associate, Technical Support (French bilingual)

Industrial Scientific CorporationRemote, Quebec, Canada
CA$16.39–CA$30.43 hourly
Remote
Speech French fluently to support customers.Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Montréal Luminaire & Quincaillerie / / Montreal Lighting & HardwareMontreal, QC, Canada
Full-time
Customer service agent (E-commerce).We are seeking a dynamic customer service representative to join our team!.Are you looking for a new challenge within a growing company? Our customer support rep...Show moreLast updated: 4 days ago
  • Promoted
Portfolio Analyst & Controller, Customer Support

Portfolio Analyst & Controller, Customer Support

CAEMontreal
CA$85,000.00 yearly
Full-time
This role’s main function is to execute project management tasks to support to the business unit (Defence & Security) on the delivery of post-delivery projects, services, spares and repairs.Execute...Show moreLast updated: 30+ days ago
Bilingual Customer Support Manager

Bilingual Customer Support Manager

BramblesBoucherville, Quebec, Canada
CA$50,000.00–CA$55,000.00 yearly
Full-time
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55...Show moreLast updated: 30+ days ago
Job : Customer Support Specialist

Job : Customer Support Specialist

StingrayMontreal
CA$17.50 hourly
Department Customer Support Location Montreal.At Stingray, creativity, collaboration, and cutting-edge technology are the pillars of our DNA. Keen on joining a team of tech-savvy music lovers in a s...Show moreLast updated: 30+ days ago
Académie de support Genetec / Genetec Support Academy

Académie de support Genetec / Genetec Support Academy

GenetecMontreal, QC, CA
Full-time
Quick Apply
La dynamique de votre équipe : .Cherchez-vous à lancer votre carrière en support technique, mais n'avez pas toutes les compétences techniques nécessaires? L'Académie de support Genetec est un p...Show moreLast updated: 30+ days ago
Customer Support Manager - ValPay

Customer Support Manager - ValPay

Valsoft CorporationMontreal, QC, CA
8 days ago
Job type
  • Full-time
  • Quick Apply
Job description

ValPay is looking to hire a Customer Support Manager to operate one of our Software businesses!

This position provides critical customer support management for a growing software vertical. As a Customer Support Manager reporting to the VP of Operations, you will be responsible for working with the management cluster in the business of companies on developing and implementing the business’s strategic plan spanning support, customer service and professional services. You will be responsible for identifying, defining, and executing the strategies required to achieve your growth plans and operating objectives with a focus on improving operational excellence.

Here is a little window into our company :   ValPay, the payment processing arm of Valsoft, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical integrated payment processing solutions across multiple verticals. By implementing industry best practices, ValPay delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Our motto is  “Be Humble, Stay Hungry!”

The successful candidate will be based anywhere within commutable distance of our office in Montreal, Saint-Laurent, working in a hybrid work model!

What your day will look like :

  • Work with the leadership team and VP of Operations to set and execute on the strategy
  • Ability to review the operational plan and guide the functional leadership into a focused ROI approach, including Customer Service and Professional Services
  • Regular monitoring and measuring of the priorities, providing coaching and guidance to team members as required
  • Develop operations-related plans, budgets, policies, and procedures to achieve customer satisfaction and revenue targets
  • Review, analyze and roll out strategic changes as they pertain to operational best practices and revenue-driven efficiencies
  • Collaborate with senior management to set strategies, objectives and policies
  • Managing vendor and key customer relationships
  • Contribute to high-priority projects to prepare the company for future growth phases and market readiness
  • Contribute to high-priority projects to prepare the company for future growth phases and market readiness

About you :

  • 3+ years of upper-level experience in the payment processing and payment gateway industry is essential
  • 3+ years of cross-functional team management experience
  • Bachelor’s degree or equivalent, preferably in a technical or business discipline, MBA, or advanced degree, a plus but not a requirement
  • A natural ability to lead performance and process improvement in a business
  • Bring a proven entrepreneurial spirit and pace-setter traits
  • Experience working in small to medium-sized payment processing or payment-related businesses as an Operations Manager or similar-level position
  • Ability to structure, analyze, and solve complex business problems, as well as deliver impact against concrete business goals
  • Excellent Leadership, communication, and organizational skills
  • Excellent analytical and problem-solving skills
  • A 'roll up the sleeves attitude towards problem-solving
  • Goal-oriented with comfort in setting measurable goals for others and yourself
  • Comfortable working independently as well as in a team
  • Ability and willingness to create change, passion for continuous improvement
  • Fluent in English, both written and verbal, is essential
  • Must be legally authorized to work in Canada
  • For information about  ValPay , please visit our website at www.valpay.com

    We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.