Customer support Jobs in Saanich bc

Store Support Associate

Job Types: Full-time, open availability through the fall

Canadian Tire has been around for 100 years, and we see the reason why every time we come to work. Our amazing team at Canadian Tire Hillside has been working together and serving our community with pride since the day we opened. We’ve cultivated a collection of talented and varied people from all walks of life who work together to achieve success as a unified team. Our watchwords are honesty, integrity, and respect, and we work hard to provide a place where people can work and shop efficiently and comfortably, where the faces they see are a reflection of the diversity within the community we serve.

As a business, we continue to grow, serving the best customers in Victoria, allowing for growth within as well. Our team members can find many opportunities to grow and advance, in fact, most of our management team started in entry-level roles in the past, including the store’s owner! Because we’re locally-owned and operated, we recognise that Victoria is an expensive city in which to live, so we strive to provide fair and competitive compensation to all members of our team, from our scholarly weekend warriors to our industrious full-timers, to help them finance their day-to-day and plan for their futures!

If you’re someone who is interested in working with a team that works hard and plays hard, is on the forefront of retail technology, someone who prides themselves in their ability to communicate with others and provide incredible customer service, who is invested in their connection with the community, and who loves a fun, busy, high-energy workplace with terrific (often entertaining) co-workers, then we might be the place for you!

Role Description: The Store Support Associate is based at the Guest Services desk and will be responsible for assisting with various ad hoc duties around the store as requested by managers and the Guest Services team. The ideal candidate is a team-oriented individual who is willing to pitch in when help is needed & take on any task throughout the store. Must have weekend availability. Starting wage range: $18.25 - $19.50

Responsibilities & Tasks:

• Perform all customer carry-outs of bulky/heavy product.
• Assist with other customer services as requested by the Guest Services team i.e. propane exchange, price changes, and customer navigation.
• Collect shopping carts from parking lot corrals and surrounding area as required.
• Trained on cash for backup support as needed.
• Manage all cleanup and spill assistance throughout the store during the day.
• Assist with daytime stock replenishment as needed.
• Abides by all health and safety programs and regulations.

Core Competencies:

• Physically fit – ability to lift up to 50 lbs.
• Strong communication skills.
• Highly approachable, customer-oriented individual who thrives in offering exceptional service to customers.
• Willing to take on any task and pitch in where help is needed.
• Ability to work with minimum supervision.
• Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
• Positive attitude, punctuality and solid work ethic.

What are some additional benefits of working at Canadian Tire Hillside, you ask?

• Competitive compensation that rewards strong and consistent performance
• Potential for Profit Sharing
• Life insurance, extended health and dental benefits for full-time employees
• Employee (& Family) Wellness Program
• Access to development opportunities
• A Social Committee that provides opportunities for fun events that can turn coworkers into long-time friends
• A flexible and varied schedule that allows for work/life balance
• On-site parking
• Store discount at our main store and our off-site Service Centre

Are you looking for a place to work, belong, and grow? Are you looking for a job that is convenient and flexible or a career that is full of opportunities and possibilities? Are you reliable, hard-working, and looking for a way to be productive that helps yourself, your team, and your community?

Then apply now to work at Canadian Tire Hillside!

We request that applicants fill out the questionnaire themselves and not have AI answer the questions for them. We want to hear from you!

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.