Client services manager • surrey bc
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Discovery Community College Make a Difference from Day One!
Discovery Community College (DCC) is seeking enthusiastic, tech-savvy, and student-focused professionals to join our Academic Services Coordinator team based Onsite in Surrey, BC .
This role plays a critical part in helping students successfully begin their educational journey.
If you enjoy teaching, coaching, mentoring, and helping others build confidence with technology and career readiness, we would love to hear from you!
Position Summary The Academic Services Coordinator serves as a key member of the student success team, supporting new and prospective students through orientation, digital literacy development, academic readiness activities, and employability skills training.
This position combines elements of instruction, student services, and learner support.
Key Responsibilities Facilitate student orientations and onboarding sessions.
Deliver digital literacy workshops and technology training.
Administer and support Accuplacer testing and related assessments.
Facilitate employability and career readiness workshops.
Support students with navigating Microsoft 365 and online learning tools.
Encourage student engagement, participation, and successful program completion.
Provide a welcoming and supportive learning environment.
Maintain accurate records, attendance, and reporting requirements.
Collaborate with Admissions, Student Services, Education, and Campus teams.
Assist with special projects and student success initiatives as assigned.
Qualifications Degree, Diploma or Certificate in Adult Education or a related field.
Experience facilitating workshops, training sessions, or classroom instruction.
Strong digital literacy and computer skills is a must.
Advanced proficiency with Microsoft 365 applications is a must Excellent communication, presentation, and interpersonal skills.
Ability to work with diverse learners and support students from varied backgrounds.
Strong organizational and time-management skills.
Customer service, coaching, mentoring, or teaching experience is considered an asset.
Ideal Candidate You are: Energetic and engaging.
Comfortable speaking to groups.
Passionate about student success.
Patient and supportive when helping learners develop confidence.
Adaptable and able to work in a fast-paced educational environment.
A strong advocate for lifelong learning.
Compensation Salary Range: $50,000 - $55,000 CAD annual Work Schedule This is a full-time position Successful candidates must be available to work a flexible schedule, including: Days Evenings Weekends Schedules will be planned in advance to support work-life balance while meeting operational needs Future opportunities may become available in additional communities. Why Join DCC?
Make a meaningful impact on student success.
Work with a collaborative and supportive team.
Opportunities for growth and professional development.
Be part of an organization committed to changing lives through education.
Apply today and help students start strong, stay engaged, and achieve their goals.
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