Client services manager Jobs in Surrey, BC

Modern Niagara Building Services is seeking a driven and entrepreneurial Services Sales Manager to lead the growth of our service business across British Columbia, with a primary focus on the Lower Mainland and Vancouver Island.

This is a unique opportunity to join our team as a hands-on, selling Sales Manager responsible for growing revenue while establishing the foundation for a future sales team. The successful candidate will develop new business, build long-term client relationships, and position Modern Niagara as a trusted building services partner throughout the region.

Why This Role Matters to Modern Niagara

The Service Sales Manager plays a critical role in supporting Modern Niagara’s evolution toward lifecycle service delivery. By expanding recurring service revenue and building lasting client partnerships, this role helps create predictable business growth while strengthening our long-term presence with clients.

Their leadership will help connect projects, service, and operations to deliver greater value to customers throughout the full lifecycle of their buildings.

Key Impact / Purpose

• Grow recurring service and maintenance revenue through strategic client engagement and lifecycle service solutions.
• Build and lead a high-performing service sales team aligned with regional and organizational growth goals.
• Strengthen long-term client relationships by positioning service as a proactive, performance-driven partnership.
• Support the development of scalable sales processes, contract models, and service offerings that enable sustainable growth.

Duties and Responsibilities
Business Development & Sales

• Working directly with the Regional Sales Director develop and execute an annual sales plan that aligns with regional growth objectives.
• Generate new business opportunities through prospecting, networking, referrals, and strategic account development
• Sell preventative maintenance agreements, service contracts, retrofit projects, building automation, and energy solutions.
• Manage the complete sales cycle from lead generation through proposal development, negotiation, and contract award.
• Develop and grow key accounts while identifying opportunities to expand existing customer relationships.

Client & Market Development

• Build strong relationships with building owners, property managers, facility managers, consultants, and strategic partners.
• Establish Modern Niagara Building Services as a recognized and trusted brand within the British Columbia market.
• Represent Modern Niagara at industry associations, networking events, trade shows, and client functions.

Sales Operations

• Maintain an active and accurate sales pipeline using the company's CRM platform.
• Ensure all opportunities, customer interactions, forecasts, and account plans are current and well documented.
• Prepare regular sales forecasts and reports while providing visibility into pipeline health and future revenue.
• Follow Modern Niagara's sales process and maintain disciplined opportunity management.
• Work closely with estimating, operations, and technical teams to ensure successful project delivery and an exceptional customer experience.
• Support the development of sales strategies, processes, and best practices for the British Columbia market.
• Contribute to the recruitment, onboarding, and mentoring of future sales team members as the business grows.

Qualifications

• 5+ years of sales experience within mechanical service, HVAC, building automation, electrical, or building services.
• Proven success selling maintenance contracts, service agreements, or retrofit projects.
• Strong understanding of commercial building systems and facility operations.
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated, customer-focused, and results-oriented.
• Valid driver's license with the ability to travel throughout British Columbia, including Vancouver Island.

This is a new position. Expected annual compensation: $120,000 – $140,000

Modern Niagara offers a competitive total compensation package including:

• Performance based bonus opportunities
• Defined Contribution Pension Plan with a generous employer contribution
• Flexible Health and Dental benefits with tiered options to meet the needs of you and your family
• An annual health spending account to support your overall wellness
• 24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services
• A competitive vacation package with additional vacation granted throughout your tenure with the organization.
• Employer Paid Parental Leave Top Up
• Annual Community Day dedicated to volunteering and giving back to the communities where we live and work
• Corporate Discounts through various vendors across Canada for programs such as fitness, mobile phones, travel, home and auto insurance and many others

Here at Modern Niagara, because we know our people are the best in the industry, we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.

About Modern Niagara
Who We Are

Modern Niagara helps building owners, managers, and general contractors meet the mechanical, and electrical needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We are committed to having a positive and meaningful impact on Canada’s infrastructure — and on the communities where we live, learn, work, and heal. We build for life.

Our Culture & Values

We value passion, initiative, determination, professionalism, and teamwork. Health and safety are embedded in everything we do, and our award-winning safety culture consistently performs well above industry standards.

Diversity, Equity & Inclusion at Modern Niagara

We are committed to building a diverse, equitable, and inclusive organization where everyone has access to opportunity, feels a sense of belonging, and can thrive. We actively work to remove barriers faced by members of equity-seeking groups (including women, Indigenous, Black, racialized, 2SLGBTQIA+ people, people with disabilities, and newcomers to Canada) in the construction industry. We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier-free hiring process. If you require accommodation at any stage of the recruitment process, please contact us at so we can make appropriate arrangements.

We appreciate every applicant’s interest in joining Modern Niagara. Only those selected for an interview will be contacted.