Client services manager • delta bc
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Job Description
What is the opportunity?
As our Relationship Manager, Commercial Financial Services Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre and lasts approximately 9 months. A mentor is assigned to coach you throughout your training. This opportunity prepares you to deliver excellent, responsive, and proactive service to commercial business clients in the areas of accounts, operating services, credit, lending, and deposits. Your training occurs on-the-job, combined with self-study material, interactive online courses, and classroom training.
What will you do?
Deliver value-added financial advice and solutions that are tailored to your clients
Leverage sales enabling tools, including sales planning, prospecting, and pre-call planning tools
Apply a continuous-improvement approach to delivering a superior client experience
Develop your needs-based sales strategy for all clients and prospects in order to grow revenue, deepen client relationships and achieve a high standard of client loyalty
What do you need to succeed?
Must-have
Minimum 1-2 years of experience in commercial lending preferred, as well as previous banking experience in a relationship management role
A post-secondary diploma/degree, ideally in commerce or business administration, or related experience
Demonstrated success in a business development role, especially with respect to the acquisition of new clients, prospecting, and cold calling
Financial statement review and computer modeling and analysis experience
Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications)
Nice-to-have
Passion for providing quality advice and fulfilling client needs
Strong interpersonal and negotiation skills
Entrepreneurial attitude and self-motivation to achieve above average results
Continuous learner with a deep curiosity for understanding his/her diverse customers and is up-to-date with changes in client needs, procedures, and relevant products
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Job Skills
Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice ManagementAdditional Job Details
Address:
6168 NO 3 RD:RICHMONDCity:
RichmondCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
2026-06-08Application Deadline:
2026-09-02Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
