Client services manager Jobs in Calgary, AB

Description

& SummaryPwC's Employment Tax, Payroll & Rewards group assists domestic and non-domestic clients in understanding their Canadian employer tax considerations when doing business in Canada. We provide a comprehensive suite of services which includes consulting services on cross border employment, domestic payroll including taxability of benefits, province of employment considerations, and we have a payroll processing team that supports our clients’ needs in an outsourced payroll function. In addition, our Rewards team focuses on stock compensation and other methods of rewarding employees by providing consulting and plan structuring advice. PwC Canada’s Employment Tax, Payroll & Rewards group works closely with other network firms around the globe to bring best practices and leading insight to our clients.

The opportunity

As aTax ServicesPayroll Manager,you’llwork as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.Responsibilities include but are not limited to:

• Proactivelyassistin the management of a portfolio of clients, while reporting to Senior Managers, Directors, and Partners

• Consult with clients on their employment tax, payroll compliance, and process queries

• Support a team of junior resources in preparing outsourced payroll files, including detailed review of client-facingdeliverablesand providing coaching to junior staff on continuous improvement to file preparation and documentation

• Take ownership of documentation, analyze engagement economics, draft final billing for Partner review, and deliver meaningful individual performance evaluations ona timelybasis

• Develop strong client relationships andidentifypotential opportunities to provideadditionalservices

• Contribute to the development of your own and your team’s technical acumen

• Participate in recruiting activities and develop the capabilities of junior staff through reviewing work, training, and coaching for development and performance management

• Keep up to date with local and national business and economic issues

• Seek opportunities to learn about how PwC works as a global network of firms while building an internal & external network

• Follow risk management and compliance procedures

Whatyou’llbring

• Experience in multi-provincial payroll rules and regulations, including exposure to Canadian payroll software’s (e.g.ADP, Ceridian/Dayforce, UKG, etc.)

• A qualified CPA designationand/orPayroll designation such asPLP andPCPare considered as an asset

• 5 years of experience in a similar role such asaPayroll Specialist, Payroll Manager, Global Mobilityor Cross-BorderPayroll Manager or Supervisor

• Strong understanding of employment tax rules and regulations, payroll delivery, and tax.Strong knowledge in Canadian payroll landscape including the province of Quebec

• Knowledgeof andexperience in global mobility payroll implications including shadow payroll, gross-ups, and tax equalizations considered an asset

• Proficient with Microsoft Office,passion for excellent client serviceand excellent organizational skills, a positiveattitudeand an ability to work effectively on fixed timelines are desirable

• Superior communication (oral or written) and interpersonal skills that allow youto thrivein a team environment with project management skills and efficient at multitasking with a high attention to detail

• When applying to a Quebec based opportunity, fluency in French and English isrequired.Outside of Quebec, fluency in French is a strong asset

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation andadhereto all relevant pay transparency legislation.During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Whyyou’lllove PwC

We’reinspiring and empowering our people to change the world. Powered by the latest technology,you’llbe a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support yourwellbeing,through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations,Métisand Inuit Peoples. We recognize the systemic racism,colonialismand oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Analytical Thinking, Business Tax Returns, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Financial Review, Financial Statement Analysis, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Preparing Tax Documents, Professional Courage, Relationship Building, Self-Awareness, Service Excellence, Strategic Questioning, Tax Accounting {+ 6 more}

Desired Languages

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy ().Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels ().