Client services manager Jobs in Calgary, AB

Regional Technical Services Manager

Calgary, AB | Calgary Place

The Opportunity

The Technical Services lead provides technical expertise and ensures compliance across building operations integrity, environmental health and safety, regulatory requirements, risk management, and operational excellence. The role promotes proactive maintenance, innovative technologies, and data-driven performance management to enhance operational effectiveness and reliability. Partnering closely with Property Management, Sustainability, Construction Services, and Asset Management to develop a strategic roadmap of capital projects and improvements that address critical needs and maximize long-term asset value. This role ensures that all BGO properties in Alberta operate consistently at or above market standards as defined by the Building Owners and Managers Association (BOMA) and Rental Housing Canada (RHC), and in accordance with national regulatory requirements.

This is an onsite position located in Calgary, AB.

What You Will Do

• Asset & CAPEX Management: Oversee building systems, lifecycle planning, capital projects, and value optimization.
• Strategic Leadership: Provide regional technical leadership across building operations, MEP systems, compliance, risk management, and asset performance, and leveraging technology to drive operational excellence, data-driven decision-making, and continuous improvement.
• Operational Excellence: Drive proactive, predictive, and technology-enabled maintenance strategies.
• Emergency Preparedness: Lead emergency response, fire safety, and business continuity programs.
• Compliance & Risk: Ensure regulatory, environmental, health & safety, and fire/life safety compliance.
• Digital Transformation: Leverage Visitt and smart-building technologies to improve maintenance and reliability.
• Communication & Engagement: Standardize best practices and drive regional alignment through effective stakeholder communication.

Who You Are

Key Qualifications

• Education: Degree in Engineering, Building Science, Facilities Management, or a related discipline (or equivalent experience). Experience: 10+ years of progressive experience in technical services, engineering, or building operations within commercial real estate. Licences / Certifications Professional designation (, PMP, CFM, or similar) considered an asset Strong knowledge of multi-residential, office, retail, and industrial building systems. Demonstrated experience in capital planning, regulatory compliance, and risk management. Experience with Microsoft Suite, Yardi, AI, Property Technology and Building systems

Other Skills and Behaviours

• Strategic Thinking: Integrates technical, financial, operational, and risk considerations to support long-term decisions.
• Problem Solving: Analyzes complex issues, identifies root causes, and develops practical solutions while providing calm, decisive technical leadership.
• Collaboration: Partners effectively across teams and functions to achieve shared goals.
• Communication & Influence: Clearly communicates technical information and drives decisions and adoption.
• Continuous Improvement: Promotes efficiency, reliability, innovation, and technology-enabled operations.
• Accountability: Takes ownership and delivers results while maintaining high standards for safety, compliance, and performance.
• Police Clearance– A criminal verification check is required for employment.

Who We Are

BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors. With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.

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Why Join Us

At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career.

Thinking About Applying?

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.