Claims processor Jobs in Victoria, BC

Hi, we’re HUB!

We are proud to be among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy — so you’re ready for tomorrow.

The Opportunity!

Are you a detail-oriented claims professional who takes pride in delivering fair, timely, and thorough outcomes for clients and carriers alike? If so, this is the CAREER for you!

Reporting to the Claims Manager, the Claims Technician is a core member of HUB International’s claims team. You will manage your own portfolio of property, liability and specialty lines claims files end-to-end, applying your investigative skills, coverage knowledge, and commitment to service to resolve claims efficiently and accurately. You’ll work within a collaborative, structured team environment that values accountability, professional development, and excellence in claims handling.

A Day in the Life

• Manage an active portfolio of claims files from first notice of loss through to resolution

• Engage third party adjusters and assist with conducting thorough coverage analysis and damage assessments within your delegated authority limits.

• Establish and adjust reserves with sound documentation and negotiate settlements within authority limits.

• Manage loss funds, request payments, and reconcile general ledgers in accordance with financial controls.

• Drive appropriate settlement outcomes across various lines of business including property, liability, directors and officers, legal expense, crime, abuse and program business.

• Prepare timely reports for carrier partners.

• Collaborate with the Claims Manager and insurers, escalating files appropriately within the team’s structured framework.

• Maintain organized, compliant claim files and meet key performance standards including diary compliance and reserve accuracy.

What You Will Bring to Our Team

• Level 2 General Insurance License

• Minimum 5 years of experience in property and liability insurance claims handling.

• Working knowledge of claims processes, coverage interpretation, and investigation techniques.

• CIP designation or active pursuit is preferred.

• Proficiency in Microsoft Office Suite and Epic claims management system; familiarity with Lloyd’s Lineage an asset.

• Strong organizational skills and the ability to manage a high-volume file portfolio with competing priorities.

• Excellent written and verbal communication skills and a high degree of professionalism.

• Ability to work independently while thriving as a collaborative team player.

• Commitment to confidentiality, integrity, and delivering fair outcomes.

Salary Expectations –

The expected salary range for this position is $70,000 to $110,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses and commissions for some positions.

Why Join HUB?

• Join a team of supportive professionals who collaborate, share knowledge, and celebrate each other’s success.

• We work hard and play hard - get ready for our Staff Holiday Parties!

• Paid day off for your birthday - we want to celebrate you!

• Paid half day off for volunteering in your community - HUB is a company that gives back.

• Room to grow within the organization - we invest in your career development.

• Competitive compensation, comprehensive benefits, and RRSP matching.

Your Future with HUB

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB, you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What Makes Us Different Than All the Rest?

Our Vision: To be everywhere risk exists — today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.

• Integrity: We do the right thing every time.

• Teamwork: We work together to maximize results.

• Accountability: We measure and take responsibility for outcomes.

• Service: We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way — Apply TODAY!

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com. If you require any accommodations during the hiring process, please reach out to to request this. Only candidates selected for an interview will be contacted.

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Department Claims ManagementRequired Experience: 5-7 years of relevant experienceRequired Travel: No Travel Required

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