Canada post • aurora on
The ideal candidate is a strong communicator who is proactive, organized, and comfortable working with international clients in a fast-paced remote environment.Act as the main point of contact for ... Show more
The Sales Lead is a role model Bear Builder that has been given the additional responsibilities as a Floor Leader on Duty on designated shifts.During those times, the Sales Lead will provide direct... Show more
At Saje Natural Wellness, we're nature's original farmacy, blending the superpower of plants so you can remedy real life, naturally.And like nature, we're continually growing! As we continue to bui... Show more
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan.You ensure your store achieves all key metrics and is meeting or exceeding goals.You ar... Show more
Sales Associate, New Large Format Store (Opening November 2026).NorthBoys and Northgirls | Upper Canada Mall, Newmarket.NorthBoys and Northgirls are not typical children's retail.We are a growing, ... Show more
A leading Canadian consulting engineering firm specializing in high-performance facilities is seeking an experienced and motivated Senior Building Performance & Commissioning Engineer.The firm ... Show more
Who we are At Rocky, we feel our best in nature and we feel our best when we nurture ourselves with nature.That's why for over 25 years we've been students of this glorious Earth   —... Show more
At Virgin Plus, we don’t have “customers”, we have Members.And Members get access to exclusive music events, VIP treatment, and killer music, entertainment, fashion and travel deals from the world’... Show more
Who You Are: Step into the warmth and excitement of the holiday season as a Seasonal Beauty Host with L'Occitane at our UPPER CANADA MALL  boutique.You will welcome each guest through our icon... Show more
Coke Canada Bottling is Canada’s Local Bottler.Shift - Available for day shifts Tuesday, Thursday & weekends.Initial Posting Close Date – Nov 2nd, 2026.Proudly independent, we are a Canadian, f... Show more
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking ... Show more
The role is responsible for driving the sustainable growth and long-term success of the Canadian business.Reporting to the President, Americas Commercial, the Country Manager develops and executes ... Show more
Affinity Group Canada is a well established successful and growing company that prides itself on being one of the premier food brokers in Canada.Since 1989, our success has been driven by the numbe... Show more
Please note that this is an ON-SITE position.Toronto, Aurora, and Richmond Hill.Join us at our Aurora practice as a Call Centre Administrator; that values professionalism, teamwork, and continuous ... Show more
With Chocolate – One Guest at a Time.At Lindt, we don't just sell chocolate, we create magical moments.We're looking for a passionate and energetic .If you're&nbs... Show more
Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature... Show more
At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment.We are dedicated to supporting our local communities and doing our... Show more
Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience.Provide exceptional guest service by assisting guests in c... Show more
We're seeking an energetic and customer-focused Sales Associate to join our retail team.The ideal candidate will provide exceptional customer service while supporting store operations and maintaini... Show more
Adecco is currently hiring a full-time.This role is ideal for professionals with experience in supply chain management, procurement, vendor management, inventory planning, pricing strategy, and aut... Show more
Job Description
We are looking for a Client Relations Specialist to manage client relationships, ensure a smooth client experience, and coordinate effectively with internal teams to deliver on client expectations.
The ideal candidate is a strong communicator who is proactive, organized, and comfortable working with international clients in a fast-paced remote environment.
Act as the main point of contact for assigned clients and build strong, professional relationships.
Understand client requirements, expectations, and priorities, and communicate them clearly to internal teams.
Coordinate with relevant teams to ensure client requests, deliverables, and deadlines are handled effectively.
Manage client communications, follow-ups, approvals, feedback, and action items to ensure nothing is missed.
Address client questions, concerns, and escalations professionally and coordinate timely resolutions.
Conduct regular client check-ins and provide clear updates on ongoing projects, tasks, and deliverables.
Monitor client satisfaction and proactively identify potential issues or areas that require attention.
Maintain organized records of client communications, requirements, feedback, and project updates.
Gather and communicate client feedback to relevant teams to support service and process improvements.
Support client onboarding and ensure a smooth transition into ongoing account management.
Prepare meeting notes, client updates, reports, and other documentation as required.
3-5 years of experience in Client Relations, Client Success, Account Management, Customer Success, or a similar role.
Excellent written and verbal communication skills.
Strong relationship-building and interpersonal skills.
Experience working directly with international clients, preferably US-based clients.
Strong organizational, follow-up, and time-management skills.
Ability to manage multiple clients, priorities, and deadlines.
Strong problem-solving and conflict-resolution skills.
Proactive and detail-oriented approach to work.
Ability to work independently in a remote environment.
Comfortable working CST hours.
Proficiency with Google Workspace and common communication/project management tools.
Experience in a BPO, agency, e-commerce, or remote-services environment.
Experience managing multiple client accounts.
Experience with client onboarding, retention, or account management.
Experience tracking client KPIs or preparing client reports.
Familiarity with tools such as CRM platforms, and project management systems.
Fully remote work environment.
Opportunity to work with international clients.
Collaborative and growth-oriented work culture.
Opportunity to take ownership of client relationships and contribute to business growth.
Professional development opportunities.
Requirements
3-5 years of experience in Client Relations, Client Success, Account Management, Customer Success, or a similar role. Excellent written and verbal communication skills. Strong relationship-building and interpersonal skills. Experience working directly with international clients, preferably US-based clients. Strong organizational, follow-up, and time-management skills. Ability to manage multiple clients, priorities, and deadlines. Strong problem-solving and conflict-resolution skills. Proactive and detail-oriented approach to work. Ability to work independently in a remote environment. Comfortable working CST hours. Proficiency with Google Workspace and common communication/project management tools. Preferred Qualifications Experience in a BPO, agency, e-commerce, or remote-services environment. Experience managing multiple client accounts. Experience with client onboarding, retention, or account management. Familiarity with tools such as CRM platforms, and project management systems. Experience tracking client KPIs or preparing client reports.
){kind=logo}
