Behavior analyst Jobs in Toronto, ON

Job Description

What is the opportunity?

You will be responsible for the fulfillment of all day-to-day activities relating to timely and accurate processing of all high-risk wire/payments/messages stopping in the RBC Sanction Scanning engine. Your responsibilities include accountability for escalating all extreme high-risk processes associated with Sanctions processing to GES, AML and NFDG. You will also be responsible to proactively monitor and resolve all false positive matches within the sanction scanning engine.

**This role can be done from Vancouver, Toronto or Halifax

Shifts based on time zones:

• Vancouver: 10:00am - 6:00pm PST
• Toronto: 1:00pm - 9:00pm EST
• Halifax: 2:00pm - 10:00pm AST

What will you do?

• Act as a first line reviewer for all potential sanction related messages
• Ensure all false positive matched transactions & payments are processed in accordance with the AML Compliance, Economic Sanctions policy, AML Regulatory requirements, CPA, LVTS, SWIFT, ACH & Banking Arrangement guidelines to avoid reputational risk, eliminate/minimize interest claims and potential losses to RBC & escalate all “positive matches” transactions to the Economic Sanctions Payments team / National Fraud Detection Group as required.
• Ensure minimal unnecessary escalations are made and adherence to internal quality assurance
• Mitigate operational/transactional risk through proactive measures e.g. being aware of various cut-off times, accurate processing and verification of payments
• Work closely with peers and Managers, Team Leaders and service partners; establishing collaborative working relationships to enhance the customer experience and minimize costs.
• Responsible for the development of a continuous learning philosophy by enhancing competencies and continuously improving skill-set through documented self-development plans (RBC Campus cross-training, videos, books etc…)

What do you need to succeed?

Must Have

• Strong risk mindset
• Ability to work in a deadline driven / day and evening shift environment demonstrating flexibility to work occasional overtime and public holidays
• Ability to complete tasks independently
• Change Management
• Problem Solving/Analytical Thinking

Job Skills

Active Learning, Adaptability, Communication, Critical Thinking, Customer Service, Detail-Oriented, People Management, Product Services

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-24

Application Deadline:

2026-09-08

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.