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Our client in York Region, ON is actively looking for a Sales Admin / Sales Coordinator to join their team.
General Responsibilities
Administering the day-to-day functions supporting the sales and operations team
Respond to clients regarding hardware installation to resolve technical support requests
Build professional relationships with existing and potential customers in person, phone or email
Work closely with SR Sales Rep, Operations Supervisor and Management team to ensure client needs are met
Monitor company email and other communication systems to ensure fast responses to clients
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
Business Development - Deeply understand your local market and potential client base, creating a comprehensive sales plan that will convert leads into new clients
Support administrative tasks regarding billing transactions and shipment processes
Maintain high level of product and internal process knowledge
Prepare quotes for clients by referring to price lists
Order processing for client product requests
Update price lists and confirm that lists are calculated correctly
Own all phases of the client experience from initial contact through delivery
Assisting; follow up with Clients to maintain corporate payment policy within thirty () days of invoice issuance
All other duties as assigned.
Skills & Experience :
Minimum + years' experience in sales or data entry and managing multiple clients and accounts
Proficient in MS Office; Navision
Excellent verbal and written communication skills
Ability to learn about various products, and display and share this knowledge in a confident manner
Experience with Salesforce
Ability to multi-task in a fast-paced environment
Demonstrate leadership abilities an asset;
Excellent communication, organizational and time management skills to manage multiple projects;
Highly organized, with high level of accuracy, thoroughness and attention to detail
Ability to work well under pressure and meet deadlines for critical tasks
Strong work ethic, motivation, interpersonal and judgment skills
Experience in home goods, furnishings, and manufacturing is considered an asset.
If you meet the above qualifications, please submit your resume. Please note that while we appreciate all applications, only those being considered will be contacted.