Workforce analyst Jobs in Ottawa, ON

Requisition ID: 22019
Department: Finance and Corporate Services Dept.
Service: Payroll, Pensions & Benefits Service
Branch: Payroll Operations Branch
Employment Type: 1 Full-time Temporary - [[cust_contractDuration]]
Work Hours: 35.00 hours per week
Affiliation: Non Union/Non MPE
Salary Information: $64,175.02 - $75,085.92 annually (2024 rates of pay)
Location: 100 Constellation, Nepean
City: Ottawa, ON
Job Category: Finance & Accounting
Application Close: 07/05/2026

Applications received may be used to staff current and on-going requirements until December 31, 2026.

JOB SUMMARY

Pay Production is responsible for the delivery of payroll services to all City of Ottawa employees, including delivery of a $1.6 billion annual payroll and all associated financial transactions; administration of programs for pay in compliance with collective agreements, city policies, and legislative requirements; and WSIB/LTD claims management to ensure proper financial management.

You use your in-depth technical knowledge of SAP HR/Payroll and the complexities of this retroactive system, along with comprehensive payroll knowledge, to ensure that city employees are paid accurately and on-time in compliance with collective agreements, payroll related legislation and city policy. You undertake various activities under non-negotiable deadlines to: ensure accurate pay, leave and benefit entitlements; audit accuracy of information; ensure placements are consistent with collective agreement provisions and corporate policies and procedures; and assist with testing new configurations within the SAP HR/Payroll system.

You also liaise with all positions within Payroll, Pensions & Benefits as well as Human Resources, Labour Relations and client departments at all levels of the organization, federal government staff and banking officials, to clarify and resolve issues, provide advice and respond to inquiries with respect to City of Ottawa employees’ pay, leave and benefit entitlements.

EDUCATION AND EXPERIENCE

Completion of 2 year community college program in business administration, finance or related field

Minimum of 3 years of related experience in an accounting or finance environment, which includes least 2 years in a computerized payroll function

CERTIFICATIONS AND LICENCES

Certified Payroll Compliance Practitioner (PCP) with National Payroll Institute or Completion of Pension Plan Administration or Pension Program Certificate course is desirable

KNOWLEDGE

• Corporate computer systems/applications including SAP HR/Payroll
• Compensation and benefit verification, calculation and auditing techniques and practices, including mathematical techniques to perform or verify manual and automated calculations
• General accounting principles
• Record keeping, filing and general office procedures
• Microcomputer applications, including Word, Excel and e-mail
• Time management techniques
• Payroll and Human Resources policies, guidelines and procedures
• The various collective agreements specific to the client population served
• Organizational structure of the City of Ottawa and relevant contacts therein
• Canada Revenue Agency legislation and regulations for income tax, EI and CPP
• WSIB, OMERS, ESA, Canada Labour Code, MFIPPA legislation
• Working knowledge of applicable occupational health and safety legislation and general knowledge of corporate/departmental policies and procedures related to health and safety Working knowledge of City of Ottawa Payroll and Financial Systems is an asset

COMPETENCIES, SKILLS AND ABILITIES

• Work effectively under pressure of heavy workload and non-negotiable deadlines
• Demonstrated knowledge of SAP in a HR/Payroll services environment
• Function at an advanced level in analysis and problem solving of SAP pay and leave data
• Work independently as well as within a team
• Communicate effectively, both orally and in writing, on complex and sensitive issues
• Apply collective agreement provisions as they relate to pay, leave and benefits
• Strong interpersonal skills
• Excellent oral and written communication skills
• Work well under tight deadlines
• Thoroughness and initiative
• Organized, methodological and attention to detail
• Customer service oriented
• Flexible
• Team Player

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check (Level 2) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request.