Technical project manager • burnaby bc
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to h... Show more
Launched in 2021, our technology measures and verifies the impact of global restoration efforts from the ground up.We are on a mission to plant 1 billion verified trees by 2030, collaborating with ... Show more
Grow your Construction career as a.General Contractor in the Commercial Construction, Design/Build arena! With a focus on Light Industrial Buildings, Retail, and Tennant Improvement, there is no sh... Show more
You will own day-to-day execution for one or more projects, translating goals into clear scope, milestones, and success criteria, and ensuring teams deliver on-time and on-scope.You will work with ... Show more
At Graham, one of North America’s largest general contractors, we don’t just build projects, we connect communities and create pathways for progress.As part of our Infrastructure Division, you’ll c... Show more
Technical Project / Program Manager About us: A&K Robotics develops autonomous mobility technology designed to help people move through large, complex spaces with more freedom and independence.... Show more
As a Project Manager, you will work closely with clients to build highly complex design build low voltage technology projects.We will lean on you for operational leadership support so your ability ... Show more
A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.We believe in empowering communities through local... Show more
Panelmatic is looking for an experienced Project Manager to join RIC Power, our sister company in Burnaby, BC, Canada.RIC Power Corporation is a leading custom manufacturer of medium voltage switch... Show more
Our client is seeking a high-caliber, deeply technical Technical Project Manager to join their Outbound Logistics (OBL) Technology team.The OBL Technology division is responsible for supporting the... Show more
Platinum Pro-Claim Restoration (PPCR).With over 30 years of industry leadership, we proudly set the standard for sustainability and innovation in Canada’s restoration industry.When disaster strikes... Show more
As the Senior Project Manager / Project Manager, Business Initiatives you will:.Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in s... Show more
As a Technical Account Manager, you will be the primary technical contact delivering technical support for our premium customers.This is a superb opportunity to learn all aspects of Fortinet produc... Show more
The Project Manager is accountable for the successful delivery of large capital projects in the Energy & Natural Resources sector, including mining and minerals.The role requires strong leaders... Show more
ZE Power Engineering (ZEPE) is an innovative industry leading company that provides engineering services to the electric utility industry.We are currently looking for a Project Manager to join our ... Show more
We are at the beginning of a global energy transformation of a scale not seen in generations.A future low-cost, low-carbon electric grid, serving a world that electrifies everything, is within our ... Show more
Affiliation: Management & Exempt.Employment Status: Full-Time Regular.Expected Hiring Range: $111,100.Short-term Incentive Eligible: Yes.Posting End Date: Open until filled.As the province’s la... Show more
The Transportation Project Manager is responsible for cost estimates and general operational oversight of various electrical/systems transportation construction projects.Since our inception in , We... Show more
Vancouver is consistently ranked as one of the world’s most liveable and environmentally sustainable cities.Recognized among BC’s Top Employers and Canada’s Greenest Employers, the City of Vancouve... Show more
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
