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Technical Jobs in Vaughan, ON

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Last updated: 11 hours ago

Technical Service Manager (Production)

Stage Windows & DoorsConcord, Ontario, Canada
Full-time
Quick Apply

This role ensures efficient coordination of service activities, supports field service teams, and maintains a high level of customer satisfaction.The position requires industry knowledge, strong te...Show more

Hiring Power Platform Technical Consultant in Toronto, Ontario

Artech LLC~Toronto 24th Floor~NORTH YORK, ON
Full-time

Job Title: Power Platform Technical Consultant/ Architect.Work Style: Hybrid (3 days in office).Skills Required: Digital : Client Power BI and Excellent Proficiency on Power Platform.We are seeking...Show more

Electrical Design & Robot Programming Technician

ABI Auto-Bake Industries Ltd.Richmond Hill, ON, CA
Full-time

Since 1989, ABI has been at the forefront of developing cutting-edge technology to revolutionize the way bakeries produce high-quality food efficiently.As a global integrator of automated bakery eq...Show more

Technical Recruiter (Remote)

RM Staffing B.V.Vaughan, ON, CA
Remote
Full-time

Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services...Show more

 • New!

Technical Program Manager

businessIn-person
Full-time

HireArt is helping our client find a Technical Program Manager to lead and shape complex, high-impact engineering programs across the organization.In this role, you’ll operate with a high degree of...Show more

Technology Sales Executive

Plan GroupVaughan, Ontario, CA
Full-time

We have been an integral partner in the design, engineering and implementation of systems and infrastructure systems as well as providing managed services.We are currently seeking a driven, technic...Show more

Principal Consultant, Maximo

Bentley SystemsVaughan, ON, CA
Full-time

We are seeking an experienced and results-driven Principal Consultant to lead design and solutioning in enterprise asset management (EAM) implementation projects.This techno-functional role require...Show more

Technical Support Specialist

Randstad CanadaConcord, Ontario, CA
Permanent +1
Quick Apply

We’re looking for a Technical Support Specialist who thrives on solving problems, helping customers, and making an immediate impact in a fast-moving environment.The Technical Support Technician wil...Show more

Electrical Design Engineer - Associate

TalentSphereNorth York, ON, Canada
Full-time

An established and highly respected engineering consulting firm is seeking a.This is an excellent opportunity for someone who enjoys hands-on technical work, problem solving, and being involved in ...Show more

Journeyman

AriseTalent HubVaughan, Canada
Full-time +1

In this hands-on role, you will be responsible for maintaining, troubleshooting, and repairing industrial equipment and systems to ensure smooth, safe, and efficient operations.If you have a strong...Show more

Technical Recruiter

BMO Financial GroupNorth York, ON
Temporary

BMO is an organization driven by a shared Purpose: Boldly Grow the Good in business and life.It calls on members of its team, to create lasting, positive change for its customers, its communities, ...Show more

Junior Developer

HomeLife Realty ServicesNorth York, Ontario, Canada
Full-time
Quick Apply

We are looking for a motivated Junior Developer to join our team and help build, support, and maintain our systems, with a strong focus on AI-driven workflows and automation.This is not a tradition...Show more

Principal Engineer- Tunnel Practice (Canada)

AECOMThornhill, Ontario, Canada
Full-time

AECOM is actively seeking a Principal Engineer- Tunnel Practice for immediate employment in Markham, Ontario or Mississauga, Ontario, Canada.The responsibilities of this position include, but are n...Show more

PI Technician

Acara SolutionsNorth York, ON, CA
Full-time

Job Description: Purpose of the job : Troubleshooting of Alstom products at customer site in order to ensure their availability.Provide technical expertise to subcontractors, warranty support team,...Show more

Strategic Sourcing Specialist - Amico Patient Care

AmicoRichmond Hill, ON, Canada
Full-time

Amico Patient Care is seeking a Strategic Sourcing Specialist to support our growing supply chain operations.This role is ideal for a results-driven professional who excels at building supplier rel...Show more

Sr Full Stack Developer

Trevor Frances RecruitmentVaughan, Ontario, .CA
Full-time
Quick Apply

Trevor Frances Recruitment is supporting a client in the search for a Senior Full Stack Developer.This role is suited for an experienced developer who brings strong technical expertise across both ...Show more

Engineering Analyst

Johnson Service GroupNorth York, ON, CA
Full-time
Quick Apply

Travel done mainly within Ontario and in the summer time.Our client is seeking an Engineering Analyst to support.Enhanced Distribution Integrity Management Program assets.Preference in order .Exper...Show more

HSE/Technical Quality Specialist

ATS AutomationWoodbridge, ON, CA
Full-time

Eligible for Annual Incentive Bonus .Health Care Benefits + $600 Health Care Spending Account .Employee Engagement Events (Employee BBQ’s and lunches, weekly snack day, etc.Employee Development Pro...Show more

Senior Environmental Engineer

HR à la carteConcord, ON, CA
Full-time +1
Quick Apply

Job Title Senior Environmental Engineer Location Concord, ON (On-Site) Employment Type Existing, Full-Time Permanent position Salary Range $110K – $130K At Groundwater Environmental Management Serv...Show more

People also ask
Technical Service Manager (Production)

Technical Service Manager (Production)

Stage Windows & DoorsConcord, Ontario, Canada
3 days ago
Job type
  • Full-time
  • Quick Apply
Job description
Position Summary:

The Technical Service Manager is responsible for overseeing technical service and customer support operations within the windows and doors industry. This role ensures efficient coordination of service activities, supports field service teams, and maintains a high level of customer satisfaction. The position requires industry knowledge, strong technical understanding, and experience with service tracking systems and standard office tools to manage service requests and monitor service performance.
This is a full time position that requires strong organizational, interpersonal, and detail oriented skills. The role also requires someone who is well versed in window specifications, dispatching, service management, and warranties. The successful candidate will be disciplined, punctual, and a strong team player. Occasional travel may be required.
The Technical Service Manager also plays a key role in managing customer service operations, prioritizing service needs in a fast paced environment, and supporting continuous improvement initiatives. Success in this role requires adaptability to change and clear, professional written and verbal communication with customers, technicians, and internal teams.

Key Responsibilities:
Service Operations:
  • Receiving and managing service requests end-to-end.
  • Ensuring timely replies and follow-ups on all service emails and calls, keeping customers updated.
  • Managing cost of service and improving service performance KPIs.
  • Developing repair methods and required parts lists.
  • Ordering parts in the system.
  • Processing chargeable dealer orders and pricing service parts when required.
Technical Diagnosis:
  • Communicating with dealers to determine required service and warranty coverage.
  • Identifying potential manufacturing defects based on service request details.
  • Consulting with Production/QC to diagnose complex issues and determine repair methods.
Reporting & Improvement:
  • Reviewing service requests and performance with General Manager and CEO.
  • Providing feedback to Production/QC on repetitive or significant quality issues.
  • Reporting on KPIs, developing improvement action plans, and revising or creating new KPIs as needed.
  • Improving service department productivity and customer satisfaction by implementing world-class tools and systems, including agentic AI.
Administration:
  • Maintaining accurate records across service tracking systems and spreadsheets.
  • Communicating with dealer representatives to keep them up to date.
  • Escalating problematic issues to General Manager.
  • Cross-training to the Ontario Service Manager role, able to substitute when required.

Interdepartmental Responsibilities:
Production & QC:
  • Addressing technical questions and diagnosing complex cases.
  • Providing information on significant and repetitive product issues for Production to address.
  • Ensuring parts are ready on time; reviewing and setting parts lead times and processes to maintain high service parts quality.
Sales & Order Desk:
  • Gathering customer feedback through Sales/Order Desk.
  • Obtaining pricing for non-standard service parts.
Finance:
  • Following up to ensure chargeable parts are invoiced correctly.
Purchasing:
  • Reviewing purchased parts defects and developing plans to improve quality or replace suppliers.
Technical Skills:
  • Experience in the windows and doors industry; field service expertise is a strong asset.
  • Proficiency with service tracking systems and standard office tools.
Management & Soft Skills:
  • Demonstrated ability to manage customer service operations.
  • Strong organizational and prioritization skills in a fast-paced environment.
  • Openness to change and continuous improvement.
  • Clear and professional written and verbal communication.
Education & Experience:
  • Postgraduate education in a relevant field.
  • Minimum of 5 years of after-sales service and warranty experience within the windows manufacturing industry.
  • Proven experience in leading projects and managing teams.
  • Hands-on experience with data entry, reporting, and scheduling tools.

Why Stage Windows & Doors?
  • Competitive Salary: We offer a salary that reflects your experience and expertise.
  • 100% Employer-Paid Benefits upon successful completion of probation.
  • Opportunities for growth and career advancement.
  • Dynamic Work Environment: Enjoy an engaging and supportive company culture where teamwork and safety are prioritized.
  • We recognize and reward hard work, innovation, and commitment to excellence.

Ready to stand out? Here’s what we’d love to hear from you. Add a cover page along with your resume:
What sets you apart from the rest? Why are you excited about this role? Share an example of a big win!

We thank all interested candidates for applying. Successful candidates will be contacted to participate in the interview process.

Stage Windows & Doors is an equal opportunity employer that is committed to inclusion and diversity. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation.