Switchboard operator Jobs in Ottawa, ON

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Senior Specialist, Technical Training

Job Location: Ottawa, ON

Job Code: 39905

Job Schedule: Day Shift

Compensation Range: Between $79,500 - $129,500 CDN annually

Leading the training development activities as part of a dynamic multi-disciplinary engineering team, the candidate will be responsible for providing training development support for projects integrating modern communication systems. The candidate will be expected to work with other functional teams, customers, end-users, and other stakeholders to plan and direct the development and delivery technical training and training materials. Success criteria for this role will include:

• Development/Delivery of training materials for naval communication systems
  
• Establish and maintain effective collaboration amongst functional groups, customers, end-users and training stakeholders
• Alignment with naval doctrine and operational use-cases
• Accurate progress measurement and reporting
  
• Effective information management of training materials and related assets
  
• Deliver training products on schedule and within project cost and quality objectives

Essential Functions:

• identify training requirements for operation and maintenance of naval communication systems
  
• provide input and advice regarding doctrine, system use-cases and workflows for operating and maintaining naval communication systems
  
• design the training system for the integrated communication system product line
• lead the development of operator and maintenance training including courseware and simulation-based training tools
  
• develop and implement an accurate measurement and reporting framework for training development activities
• liaise across functional teams to gather technical data inputs for training development and support effective baseline management
  
• enforce effective information management tools and process to manage training development baselines
  
• ensure that achievement of project milestones is supported
  
• manage budget and resources allocated for training development and delivery

Qualifications:

• Bachelor’s Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.
• Familiarity and practical experience with the Canadian Forces Individual Training and Education System
  
• Working knowledge of systems engineering processes , including requirements management, configuration management, and system verification activities
  
• Minimum of 4 years of experience in naval training, instructional systems development, or military training program delivery
  
• Understanding of simulation-based training
  
• Planning, organization and information management skills
  
• Experience leading diverse teams
  
• Basic knowledge of project management

Preferred Additional Skills:

• Knowledge of communications and information systems used by armed forces – eg. voice and data communication, radio communication, satellite communication
  
• Experience operating or maintaining communication systems in naval or marine environments
• Knowledge or experience with control account management
  
• Engineering or technical education or experience
• Formal certification, education or specialization relevant to training design and/or delivery

Eligibility Criteria (Mandatory):

• Must be eligible for registration with the Controlled Goods Program;
  
• Must be eligible for a government of Canada Reliability Status and NATO SECRET (Level 2) security clearance.
  

L3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation.

L3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or your offer of employment may be rescinded, in L3Harris’ sole discretion.

This job is for an existing vacancy

At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.