Support engineer • edmonton ab
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What you’ll do:
Process and troubleshoot customer orders, coordinate with distribution and supply chain, and support adoption of ordering tools.
Leverage product, program, and promotion knowledge to help grow sales with existing customers.
Support new customer onboarding, provide ongoing training, and assist with system setups and initial inquiries.
Prepare and organize data such as order guides, pricing materials, and business review content for the sales team.
Set up and update customer contract pricing, process pricing credits, and assist with item comparisons for bids and quotes.
Who you’ll work with:
The Team: You will work closely with other Business Support Assistants and will report directly into the Supervisor, Business Support. This team strives to cultivate a culture of autonomy, collaboration and innovation.
Why it matters:
We help feed Western Canada by providing fresh groceries and wholesale solutions to independent retail stores, restaurants and other food establishments in communities large and small.
Who you are:
You are looking for a career in Sales & Marketing and:
What we offer:
We are committed to providing reasonable accommodations throughout the recruitment process to ensure an enjoyable candidate experience. If you require an accommodation during the recruitment process, we invite you to submit your requests to us via All information received will be kept confidential.
If this opportunity speaks to you, we invite you to apply by April 27th, 2026.
We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.
As this position is considered a position of trust, you may be required to complete criminal record check in accordance with FCL policies.
FCL embraces diversity and inclusion. We’re working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.
