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Salesforce developer Jobs in Burlington, ON

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Salesforce developer • burlington on

Last updated: 1 day ago

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Full-timeFull-time
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

Sr. Advisor, Product Management

TransUnionBurlington, Canada
CA$131,000.00–CA$182,000.00 yearlyCA$131,000.00–CA$182,000.00 yearly
Full-timeFull-time

This role sits at the intersection of data, risk, and user experience, requiring deep collaboration with technology, data partnerships, sales, marketing, operations, legal, and go-to-market teams.T... Show more

B2B Sales Representative: Business Development

Waste Connections, Hamilton
CA$55,000.00 yearlyCA$55,000.00 yearly
Full-timeFull-time

The Outside Sales Representative – Business Development plays a key role in driving growth by identifying, developing, and securing new business opportunities within an assigned territory (East Ham... Show more

Sales and Marketing Representative - Hello Fresh

Premium Retail ServicesBurlington, ON, Canada
Full-timeFull-time

Sales & Marketing Representatives - $20/hour + Unlimited Commissions.Premium Retail Services is one of North America's leading outsourced sales and marketing providers and an Authorized Marketing A... Show more

 • Promoted

Customer Service Representative - Bilingual (French/English)

WSA AmericasBurlington, Ontario, Canada
Full-time +1Full-time +1

At WSA, we are pioneers in hearing health.Our goal is to change lives across all markets, channels, and price points.We are characterized by our strong focus on innovation, customer centricity and ... Show more

Insurance Advisor Life, Health & Wealth

Royal Bank of CanadaHAMILTON, Ontario, Canada
Full-timeFull-time

We are looking for self-motivated, highly driven and entrepreneurial individuals to join our Field Sales team at RBC Insurance.As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provid... Show more

Sr. Specialist, AI Solutions Developer

L3Harris TechnologiesWaterdown, Ontario
CA$90,000.00–CA$140,000.00 yearlyCA$90,000.00–CA$140,000.00 yearly
Full-timeFull-time

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more

Gift Processing Specialist, Canada

World RenewBurlington, Ontario, Canada
Full-time +1Full-time +1

Title: Gift Processing Specialist, Canada .Gift Processing   .Gift Processing Administrator.Full time, Hourly .In-Office, Burlington, ON .The Gift Proce... Show more

Software Developer

LiburdiHamilton, ON, ca
CA$65,000.00–CA$75,000.00 yearlyCA$65,000.00–CA$75,000.00 yearly
Full-timeFull-time
Quick Apply

We are currently seeking a full-time Software Developer to design, build, test, and maintain software solutions throughout their full lifecycle while directly collaborating with customers to gather... Show more

Business Systems Developer

Grantek Systems IntegrationBurlington, Ontario, Canada
Full-timeFull-time

IT, Platform Engineering, Data & Analytics, and Business Process teams to deliver secure, scalable, and efficient internal digital solutions.Develop, enhance, and maintain internal business app... Show more

Logistics Coordinator

Peerless TalentBurlington, Ontario, Canada
CA$45,000.00–CA$50,000.00 yearlyCA$45,000.00–CA$50,000.00 yearly
Full-time +1Full-time +1

Dynamic Connections is a leading North American third-party logistics company that provides integrated solutions for our customers.Dynamic Connection creates, sells and executes intelligent logisti... Show more

Artificial Intelligence Applications Developer - Spanish Required

Cuso InternationalBurlington, Ontario
PermanentPermanent

This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.Are you passionate about Artificial... Show more

 • Promoted

Software Developer – Senior - MSON #2

Compu-Vision Consulting Inc.Hamilton, Ontario, Canada
Full-timeFull-time

We are seeking an experienced Senior Software Developer to design, develop, integrate, and maintain complex software applications and data-driven solutions.The candidate will be responsible for imp... Show more

Software Developer

Evertz Microsystems LimitedBurlington, ON, CA
Full-timeFull-time
Quick Apply

We're looking for a self-driven engineer to join a highly technical team building state-of-the-art technology for a fast-moving, evolving product.This role spans dozens of disciplines, vendors, and... Show more

Senior Routing Engine Developer (CX Platform)

MiratechHamilton, Ontario, Canada
RemoteRemote
Full-timeFull-time

Senior Routing Engine Developer.You will develop the core routing engine responsible for intelligent distribution of voice and digital interactions across agents, queues, skills, channels, and busi... Show more

Legal Assistant

Aztex Enterprises, Ltd.Burlington, ON, Canada
RemoteRemote
Full-timeFull-time
Quick Apply

Administrative Support & Territory Coordination.Provide comprehensive administrative support to the sales team, ensuring efficient territory management and organized tracking of sales metrics.M... Show more

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Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development