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Salesforce developer Jobs in Burlington, ON

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Salesforce developer • burlington on

Last updated: 2 days ago

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Full-timeFull-time
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

Sr. Advisor, Product Management

TransUnion LLCBurlington, Canada
CA$131,000.00–CA$182,000.00 yearlyCA$131,000.00–CA$182,000.00 yearly
Full-timeFull-time

This role sits at the intersection of data, risk, and user experience, requiring deep collaboration with technology, data partnerships, sales, marketing, operations, legal, and go-to-market teams.T... Show more

B2B Sales Representative: Business Development

Waste Connections of Canada Inc., Hamilton
CA$55,000.00 yearlyCA$55,000.00 yearly
Full-timeFull-time

The Outside Sales Representative – Business Development plays a key role in driving growth by identifying, developing, and securing new business opportunities within an assigned territory (East Ham... Show more

Advancement Communications Specialist

The Christian Reformed Church in North AmericaBurlington, Ontario, CA
CA$26.84 hourlyCA$26.84 hourly
Part-timePart-time
Quick Apply

The Advancement Communications Specialist will work alongside the Communications Manager to execute day-to-day communications across drafting, digital production, channel management, and asset coor... Show more

Customer Service Representative - Bilingual (French/English)

WSA AmericasBurlington, Ontario, Canada
Permanent, Full-timePermanent, Full-time

At WSA, we are pioneers in hearing health.Our goal is to change lives across all markets, channels, and price points.We are characterized by our strong focus on innovation, customer centricity and ... Show more

Software Developer

LiburdiHamilton, ON, ca
Full-timeFull-time

We are currently seeking a full-time Software Developer to design, build, test, and maintain software solutions throughout their full lifecycle while directly collaborating with customers to gather... Show more

Software Developer, Platform & AI Solutions

Laurentian BankBurlington, Ontario, Canada
Full-timeFull-time

With Northpoint's foundation and reputation in the industry built, Laurentian Bank, which has been in business for over 170 years, acquired Northpoint Commercial Finance in 2017.With over $45 billi... Show more

Business Systems Developer

Grantek Systems IntegrationBurlington, Ontario, Canada
Full-timeFull-time

IT, Platform Engineering, Data & Analytics, and Business Process teams to deliver secure, scalable, and efficient internal digital solutions.Develop, enhance, and maintain internal business app... Show more

Sr. Specialist - Embedded Software Developer

L3Harris TechnologiesWaterdown, Ontario
CA$102,000.00–CA$152,000.00 yearlyCA$102,000.00–CA$152,000.00 yearly
Full-timeFull-time

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more

Service Account Manager - Ontario

HitachiStoney Creek
Full-timeFull-time

Stoney Creek, Ontario, Canada .Sales, Marketing & Product Management .Ideal location: Sudbury / Stoney Creek - Ontario.The Service Account Manager – support customers across Ontario by promoting ... Show more

Logistics Coordinator

Peerless TalentBurlington, Ontario, Canada
CA$45,000.00–CA$50,000.00 yearlyCA$45,000.00–CA$50,000.00 yearly
Permanent, Full-timePermanent, Full-time

Dynamic Connections is a leading North American third-party logistics company that provides integrated solutions for our customers.Dynamic Connection creates, sells and executes intelligent logisti... Show more

Software Developer – Senior - MSON #2

Compu-Vision Consulting Inc.Hamilton, Ontario, Canada

We are seeking an experienced Senior Software Developer to design, develop, integrate, and maintain complex software applications and data-driven solutions.The candidate will be responsible for imp... Show more

Artificial Intelligence Applications Developer - Spanish Required

Cuso InternationalBurlington, Ontario
PermanentPermanent

This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.Are you passionate about Artificial... Show more

 • Promoted

Account Manager-Retail New Truck Sales

Altruck International CentresHamilton, ON, CA
CA$85,000.00–CA$135,000.00 yearlyCA$85,000.00–CA$135,000.00 yearly
Full-timeFull-time

Altruck International Truck Centres.Account Manager-Retail New Truck Sales.Hamilton location (2 Arrowsmith Road, Hamilton ON).Based out of Hamilton, ON, with an.Area of Responsibility (AOR) of Hami... Show more

Software Developer

Evertz Microsystems LimitedBurlington, ON, CA
CA$85,000.00–CA$105,000.00 yearlyCA$85,000.00–CA$105,000.00 yearly
Quick Apply

We're looking for a self-driven engineer to join a highly technical team building state-of-the-art technology for a fast-moving, evolving product.This role spans dozens of disciplines, vendors, and... Show more

Senior Java Developer (with LLM expertise)

MiratechHamilton, Ontario, Canada
Full-timeFull-time

Senior Java Developer with LLM expertise.This role bridges high-scale microservices architecture with GenAI.You will help the bank build scalable, resilient, API-driven ecosystems that embed LLMs, ... Show more

Business Development Manager – Substation Services & Lifecycle Solutions

Hitachi RailStoney Creek, Ontario, Canada
RemoteRemote

The Business Development Manager is responsible for driving growth of the Substation Service, Modernization, and Lifecycle Management business across North America.The role focuses on identifying n... Show more

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Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development