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Last updated: 1 day ago

Senior Business Analyst Salesforce CRM

artechMISSISSAUGA, ON
Full-time

Job Title: Senior Business Analyst – Salesforce CRM.Location: Mississuaga, ON (Onsite).We are seeking a Senior Business Analyst with strong Salesforce CRM experience to support Salesforc... Show more

.Net/React Software Developer

survalentMississauga, ON, CA
CA$120,000.00–CA$130,000.00 yearly
Full-time

The systems behind modern utility operations must exchange critical information securely, quickly, and without interruption.Survalent is looking for an experienced Software Developer to help expand... Show more

Developer

randstad canadaMississauga, Ontario, CA
Temporary
Quick Apply

Are you a software developer who enjoys solving complex technical challenges and turning business requirements into smart, reliable solutions?.We’re looking for a Developer II to join a technology ... Show more

Salesforce CRM Developer

mcd mc kesson canada la mc kesson canadaMississauga, ON, CAN
CA$81,500.00–CA$108,600.00 yearly
Full-time

We are seeking a Salesforce Developer to design and deliver scalable CRM solutions on Salesforce Sales Cloud and Service Cloud.This role contributes to the development of high-quality solutions for... Show more

Salesforce Automation Developer (Marketing Cloud)

purolatorMississauga, ON, CA
Full-time

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years.The places we go, the elements we brave, the pr... Show more

Salesforce Consultant – FSC / CRM

astra north infoteckMississauga, ON, ca
Full-time

Salesforce Consultant – FSC / CRM.MISSISSAUGA, ON - HYBRID (4 DAYS WFO).Assess and analyze business strategy, business requirements, current state environment and technology choices to evaluate sol... Show more

Senior Full Stack Developer

aversanMississauga, Ontario, Canada
CA$110,000.00–CA$140,000.00 yearly
Full-time

Senior Full Stack Software Engineer.Aversan delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space industries.Senior Full Stack Sof... Show more

Co-Op Full Stack Developer

gastronomous technologiesOakville, Ontario, Canada
Full-time

Gastronomous is a fast-paced, dynamic start-up focused on revolutionizing how food is prepared and enjoyed worldwide! Having developed Canada's first.Gastronomous realizes the “Kitchen of the Futur... Show more

Angular Developer

sapsol technologiesMississauga, ON, CA
Full-time
Quick Apply

The ideal candidate will have expertise in.Develop and maintain web applications using.Build responsive and user-friendly UI components using.Integrate frontend applications with.Ensure cross-brows... Show more

.Net Developer

axelon servicesMISSISSAUGA, ON
Full-time

Global Financial Firm located in Mississauga, ON has an immediate contract opportunity for an experienced.Negotiable based upon years of experience.Design and develop solutions using.SQL Server, an... Show more

Software Developer

promise roboticsRemote, Ontario, Canada, L5B
Remote
Full-time

Promise Robotics is pioneering Physical AI for homebuilding — a rapidly growing, venture-backed company bringing together AI, robotics, and manufacturing to help the homebuilding industry meet the ... Show more

OpenText xPression Developer

j m groupMississauga, ON, Canada
Full-time
Quick Apply

We are hiring for a <b>OpenText xPression Developer.This role focuses on designing, developing, and maintaining enterprise customer communication templates using OpenText xPression.The ideal ... Show more

Java Full-stack Developer

capgeminiMississauga, ON, CA
CA$86,129.00–CA$127,189.00 yearly
Full-time
Quick Apply

The Senior Engineer in Production Management will be responsible for the development and overall implementation of software in a complex critical and large cross departmental and multidisciplinary ... Show more

Java Developer

ship time canadaOakville, Ontario, Canada, L6K3V3
CA$80,000.00–CA$120,000.00 yearly
Full-time
Quick Apply

SaaS companies that empower small and medium-sized businesses across North America with an all-in-one platform for eCommerce, payment processing, and shipping.Our integrated solutions help business... Show more

Associate IT Developer

rhythmqMississauga, Ontario, Canada
Full-time

The Associate IT Developer will work within the R&D and Engineering team to develop and support RQ products that includes web and mobile platforms.You will closely work with internal teams to p... Show more

Salesforce Senior Developer

ikoMississauga, ON
Full-time

The HSS Digital Transformation Team is looking for a passionate, curious, detail-oriented.As a Salesforce Senior Developer you will operate in a stable, empowering environment to design and develop... Show more

Lead Salesforce Solution Architect

mckessonMISSISSAUGA, Ontario, Canada
Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl... Show more

 • Promoted

Senior.Net Developer

arvatoMississauga, Ontario, Canada
Full-time

NET Developer role supports the modernization, development, and maintenance of the warehouse management software platform, including migration of legacy.NET Framework applications to modern.NET, de... Show more

Java Developer - Officer

08763 citi canada technology services ulcMississauga Ontario Canada
Full-time

This role is responsible for participating establishing, designing, and implementing highly resilient, scalable, and performant application systems and microservices in coordination with global tec... Show more

Business Central Developer – Supply Chain

jdrf electromag engineeringMississauga, Ontario, CA
CA$60,000.00–CA$90,000.00 yearly
Full-time

JDRF Electromag Engineering Inc.Port Credit, Mississauga, Ontario.Our mission is to reduce global GHG emissions by creating affordable Smart Lighting for commercial buildings.We have developed a br... Show more

People also ask
Senior Business Analyst Salesforce CRM

Senior Business Analyst Salesforce CRM

artechMISSISSAUGA, ON
1 day ago
Job type
  • Full-time
Job description

Job Title: Senior Business Analyst – Salesforce CRM
Duration: 4 Months
Location: Mississuaga, ON (Onsite)

Introduction

We are seeking a Senior Business Analyst with strong Salesforce CRM experience to support Salesforce implementations, enhancements, and business transformation initiatives. The ideal candidate will have strong expertise in requirements gathering, business process analysis, process mapping, gap analysis, and translating business needs into clear functional requirements. The candidate will work closely with business stakeholders, Salesforce developers, solution architects, QA teams, and other technical teams to ensure successful delivery of Salesforce solutions aligned with business objectives.

Required Skills & Qualifications

  • Senior-level Business Analysis experience with Salesforce CRM
  • Experience supporting Salesforce implementations, enhancements, and transformation initiatives
  • Strong experience in requirements gathering and analysis
  • Hands-on experience with business process analysis and process mapping
  • Strong gap analysis and future-state process design skills
  • Ability to translate business requirements into functional requirements, user stories, acceptance criteria, and business process flows
  • Experience working closely with business stakeholders, Salesforce Developers, Salesforce Architects, QA/Test teams, and Project/Product teams
  • Strong understanding of Salesforce data and CRM processes
  • Knowledge of Salesforce objects and data relationships, workflows/automation, reporting and dashboards, platform capabilities, and integrations
  • Strong communication, stakeholder management, and documentation skills
  • Additional certifications in Salesforce or related technologies
  • Experience with Agile methodologies
  • Experience in change management and enhancement initiatives

Day-to-Day Responsibilities

  • Gather, analyze, and document business and functional requirements for Salesforce initiatives
  • Conduct stakeholder interviews, workshops, and requirement-gathering sessions
  • Analyze existing business processes and identify opportunities for improvement
  • Create current-state and future-state process maps
  • Perform detailed gap analysis between existing capabilities and desired business outcomes
  • Translate business needs into clear and actionable functional requirements
  • Develop detailed user stories and acceptance criteria for Salesforce development teams
  • Collaborate with Salesforce developers and architects to evaluate solution options and ensure requirements are technically feasible
  • Work closely with QA teams to develop and validate test scenarios against approved requirements
  • Support System Integration Testing (SIT) and User Acceptance Testing (UAT)
  • Analyze Salesforce data requirements, including objects, fields, relationships, and data mappings
  • Gather and document requirements for Salesforce integrations with external systems
  • Support requirements related to Salesforce workflows, automation, reporting, dashboards, and platform capabilities
  • Participate in Agile ceremonies including backlog refinement, sprint planning, sprint reviews, and retrospectives
  • Manage requirement traceability and ensure delivered functionality aligns with approved business requirements
  • Identify requirement gaps, dependencies, risks, and potential impacts
  • Facilitate communication between business stakeholders and technical teams
  • Support defect triage and resolution by clarifying business requirements and expected functionality
  • Assist with change management and enhancement initiatives throughout the Salesforce lifecycle
  • Provide post-implementation support and validate that delivered solutions achieve the intended business outcomes

For immediate consideration please click APPLY to begin the screening process with Alex.