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Bi developer Jobs in Burlington, ON

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Bi developer • burlington on

Last updated: 1 day ago

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Full-time
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

Ferrous Inspector

American Iron and MetalHamilton, Ontario, Canada
Full-time

We are currently seeking a dedicated Inspector to join our Ferrous team.Monday-Friday, on a rotating bi-weekly shift basis of 6:30am-3pm and 12:30pm-9pm.This position requires strong attention... Show more

Retail Merchandiser - Canada

Neptune Retail SolutionsHamilton, ON, CA
CA$10.00 hourly
Part-time
Quick Apply

Are you an energetic self-starter?.Are you interested in making your own schedule?.Part-time Merchandiser for a Rep in the Hamilton East area.This territory has approximately 10 - 15 hours per week... Show more

Plant Accountant- Hamilton

Concepts (GTA) Inc.Hamilton, Ontario, Canada
CA$80,000.00 yearly
Full-time +1

Our client is a respected manufacturing organization with a strong operational foundation and ambitious growth plans.They are seeking a hands-on leader who can contribute to continuous improvement,... Show more

Ferrous Inspector

American Iron & MetalHamilton, ON, CA
Full-time +1

American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide.We have continued to prosper... Show more

Supervisor - Security

AFIMAC CanadaHamilton, Ontario, CA
CA$25.00 hourly
Full-time

AFIMAC Canada is seeking experienced Supervisors for upcoming assignments related to labour disruptions, organized protests and man made crisis/disasters.This position will require you to work 12 h... Show more

Food Service Worker Lead

AramarkHamilton, ON, CA
Full-time

As a Food Service Worker, you’ll assist with food prep, portioning meals, and serving our loyal customers.With guidance from your manager, you’ll learn on the job and make great connections with th... Show more

Controls System Software Developer

LiburdiDundas, ON, ca
Full-time
Quick Apply

We are currently seeking a full-time Controls System Software Developer with 1 to 3 years of experience to design, develop, and support end-to-end C#/.NET and C++ software solutions that integrate ... Show more

Line/Prep Cook

GameTime SocialBurlington, Ontario, Canada
CA$18.00 hourly
Full-time +1
Quick Apply

We're Hiring! Line & Prep Cooks Wanted:.Location: On-site in Burlington, ON.Full-Time & Part-Time Positions Available.Come Cook Up Some Fun at GameTime Social!.Got knife skills sharper than... Show more

Hairstylist

MagicutsHAMILTON, ON, CA
Permanent

Are you a licensed Hairstylist.Want to grow in a fast-paced, supportive, and fun salon environment?.We’re looking for creative, upbeat, client-focused professionals who are ready to shine behind th... Show more

Specialist, Application Development (Full Stack Developer)

L3Harris TechnologiesWaterdown, Ontario
CA$85,000.00 yearly
Full-time

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more

Payroll Administrator - Multi-Client Payroll Specialist

POWERGROUP ResourcesHamilton, Ontario, CA
CA$60,000.00 yearly
Full-time
Quick Apply

POWERGROUP Resources is seeking a detail-oriented and highly organized Payroll Administrator to manage payroll processing for multiple clients across a variety of industries.This role is ideal for ... Show more

Intelligent Automation Developer - Hybrid

Stryker Canada ULCHamilton, Canada
CA$83,900.00 yearly
Full-time

The Intelligent Automation Developer is an individual contributor responsible for the end-to-end delivery, deployment, and operational support of intelligent automation solutions supporting Custome... Show more

Registered Occupational Therapist

Arvan Rehab GroupHamilton, Ontario, Canada
Part-time
Quick Apply

We are currently looking for an Occupational Therapist for a Long Term Care home client in.The Occupational Therapist will work closely with residents to help improve their activities of daily livi... Show more

Personal Support Worker

Senior Helpers of BurlingtonBurlington, ON, CA
Part-time

Senior Helpers Burlington is seeking a compassionate and dedicated Personal Support Worker to join our team.In this role, you will provide essential care and support to seniors in the Burlington, O... Show more

Finance Manager

One VascularHamilton, ON, CA
Full-time

We are a growing multi-location healthcare organization looking for an experienced Finance Manager to join our team.This is a hands-on role that sits at the heart of our day-to-day financial operat... Show more

Senior Systems Analyst

Randstad CanadaHamilton, Ontario, CA
Temporary
Quick Apply

Do you have demonstrated knowledge of testing and implementation methods and practices for testing and acceptance? Do you have knowledge of systems analysis and design methods and techniques to dev... Show more

Payroll/HRIS Administrator (Hybrid)

Burlington Public LibraryBurlington, ON, CA
CA$74,174.92 yearly
Full-time +1
Quick Apply

Title:                       Payroll/HRIS Administrator                      &#160... Show more

Senior Full Stack Python Developer - FT

Demand For HRHamilton, Ontario, Canada
Full-time

Senior Full-Stack Software Engineer (AI Research Platform).We are seeking a Senior Full-Stack Software Engineer to lead the design and development of an AI-enabled research platform from concept th... Show more

Transfer Agent

Pitch Health SolutionsHamilton, ON, CA
CA$33.00 hourly
Full-time
Quick Apply

SALES SUPERSTARS WANTED – EARN $33+/HOUR 🚀 Are you hungry to make money?.Do you love talking to people, competing, and getting paid for your performance?.Pitch Perfect Solutions is hi... Show more

People also ask
Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development