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Bi developer Jobs in Burlington, ON

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Bi developer • burlington on

Last updated: 12 hours ago

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Full-timeFull-time
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

Principal Supply Chain Manager

PetSmartBurlington, ON, Canada

CHO) is home to approximately 50+ associates who work in departments such as Merchandising, Marketing, Demand Planning, Pricing, Space Planning, Digital/e-Commerce, Human Resources, Legal, IT and m... Show more

 • Promoted

Sales and Marketing Representative - Hello Fresh

Premium Retail ServicesBurlington, ON, Canada
Full-timeFull-time

Sales & Marketing Representatives - $20/hour + Unlimited Commissions.Premium Retail Services is one of North America's leading outsourced sales and marketing providers and an Authorized Marketing A... Show more

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Senior Financial Analyst

The Mason Group Incburlington, ontario

Our client is seeking a highly analytical and business-focused Senior Financial Analyst to join their Finance team.The Senior Financial Analyst is an integral part of the Corporate Finance team whi... Show more

 • Promoted

Software Developer

LiburdiHamilton, ON, ca
Full-timeFull-time

We are currently seeking a full-time Software Developer to design, build, test, and maintain software solutions throughout their full lifecycle while directly collaborating with customers to gather... Show more

Sr. Specialist, AI Solutions Developer

L3Harris TechnologiesWaterdown, Ontario
CA$90,000.00–CA$140,000.00 yearlyCA$90,000.00–CA$140,000.00 yearly

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more

Software Developer, Platform & AI Solutions

Laurentian BankBurlington, Ontario, Canada
Full-timeFull-time

With Northpoint's foundation and reputation in the industry built, Laurentian Bank, which has been in business for over 170 years, acquired Northpoint Commercial Finance in 2017.With over $45 billi... Show more

Claims Specialist - Claims Bodily Injury

Sécurité Nationale Compagnie d'AssuranceBurlington, Ontario
Full-timeFull-time

In this role, you will handle a portfolio of complex, high‑severity and litigated Bodily Injury and Liability claims, applying advanced technical analysis and sound judgment to achieve fair and sus... Show more

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Data Analyst (Contract) (Part-Time)

Stryker Canada ULCHamilton, Canada
Part-timePart-time

Medicorum Place, Waterdown, ON.As the Data Analyst, you will support the Operations Data Science and Analytics team by transforming complex data into meaningful insights that drive informed busines... Show more

Kate looking for a babysitter or nanny in Hamilton

SitlyHamilton, CA
Part-timePart-time

We have a daughter 3 years old.We are looking for someone to watch our daughter for bi weekly date nights, and weekly Sunday afternoons.Our daughter is very energetic, goofy and loves to dance, col... Show more

Business Systems Developer

Grantek Systems IntegrationBurlington, Ontario, Canada
Full-timeFull-time

IT, Platform Engineering, Data & Analytics, and Business Process teams to deliver secure, scalable, and efficient internal digital solutions.Develop, enhance, and maintain internal business app... Show more

Housekeeper Wanted - House Cleaner Wanted In Hamilton, Ontario $25.00 Hourly Pay For Exceptional

Housekeeper.comHamilton, Ontario, Canada
CA$25.00 hourlyCA$25.00 hourly

Hello! I’m Abby, a homeowner in Hamilton, Ontario, and I’m looking for a reliable, detail-oriented housekeeper to help maintain our home on a bi-weekly basis.I’m looking for someone who takes pride... Show more

Registered Occupational Therapist

Arvan Rehab GroupHamilton, Ontario, Canada
Part-timePart-time
Quick Apply

We are currently looking for an Occupational Therapist for a Long Term Care home client in.The Occupational Therapist will work closely with residents to help improve their activities of daily livi... Show more

Artificial Intelligence Applications Developer - Spanish Required

Cuso InternationalBurlington, Ontario
PermanentPermanent

This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.Are you passionate about Artificial... Show more

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Software Developer – Senior - MSON #2

Compu-Vision Consulting Inc.Hamilton, Ontario, Canada

We are seeking an experienced Senior Software Developer to design, develop, integrate, and maintain complex software applications and data-driven solutions.The candidate will be responsible for imp... Show more

Software Developer

Evertz Microsystems LimitedBurlington, ON, CA
CA$85,000.00–CA$105,000.00 yearlyCA$85,000.00–CA$105,000.00 yearly
Quick Apply

We're looking for a self-driven engineer to join a highly technical team building state-of-the-art technology for a fast-moving, evolving product.This role spans dozens of disciplines, vendors, and... Show more

Assistant Coordinator, Jr. Reporting Co-op

AeconHamilton, ON, CA
CA$23.00–CA$28.00 hourlyCA$23.00–CA$28.00 hourly

Aecon Civil is a recognized leader in the market, backed by strong self-perform capabilities and deep local expertise.We play a key role in building and enhancing infrastructure across Canada, the ... Show more

Financial Controller

Liebherr GroupBurlington, ON, CA
Full-timeFull-time

The Financial Controller is the primary business partner leading the financial reporting, forecasting, and compliance requirements of Liebherr-Canada Ltd.The key responsibilities include full-cycle... Show more

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Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development