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Bi developer Jobs in Burlington, ON

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Bi developer • burlington on

Last updated: 3 days ago

Call Center & Contact Center Professionals

hire resolve comHamilton, ON, CA
Full-time
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

URGENT: Nanny Wanted - Experienced Nanny Needed In Burlington, Ontario $25/Hour

canadian nanny caBurlington, Ontario, Canada
CA$25.00 hourly
Full-time

As a family in Burlington, Ontario, we are seeking a responsible and caring nanny to provide full-time care for our 19 mo old son.This position offers the option to live in or live out, providing f... Show more

Accounts Payable/Payroll Clerk

elby professional recruitmentHamilton, ON, CA
CA$50,000.00–CA$65,000.00 yearly
Permanent
Quick Apply

Accounts Payable / Payroll Clerk.Location: Hamilton, ON - In-person .Compensation: $50,000 - $65,000 Our client is a well-established construction company in Hamilton, Ontario, known for ... Show more

Supervisor - Security

afimac canadaHamilton, Ontario, CA
CA$25.00 hourly
Full-time

AFIMAC Canada is seeking experienced Supervisors for upcoming assignments related to labour disruptions, organized protests and man made crisis/disasters.This position will require you to work 12 h... Show more

Digital Manufacturing Specialist

nespresso deutschlandBurlington, de
Full-time

And a career that empowers you to grow.At Nestlé USA, we’re all working towards the same goal - to delight and deliver for our consumers.With a rich portfolio of beloved brands, including DiGiorno,... Show more

Key Account Manager, private label

olymelBurlington, ON, CA
Full-time

Join Olymel —  Innovation, Quality, and Sustainable Growth!.At Olymel, we believe in innovation, quality, and sustainable growth.We are looking for an Key Account Manager to join our dynamic team.I... Show more

Software Developer

liburdiHamilton, ON, ca
Full-time

We are currently seeking a full-time Software Developer to design, build, test, and maintain software solutions throughout their full lifecycle while directly collaborating with customers to gather... Show more

Hairstylist

magicutsHAMILTON, ON, CA
CA$35,000.00–CA$60,000.00 yearly
Permanent

Are you a licensed Hairstylist.Want to grow in a fast-paced, supportive, and fun salon environment?.We’re looking for creative, upbeat, client-focused professionals who are ready to shine behind th... Show more

Kate looking for a babysitter or nanny in Hamilton

sitlyHamilton, CA
Part-time

We are looking for someone to watch our daughter for bi weekly date nights, and weekly Sunday afternoons.Our daughter is energetic, goofy and loves to dance, colour and explore!. Show more

Quality Inspection Coordinator

american iron metalHamilton, Ontario, Canada
Full-time

We are currently seeking a dedicated Inspector to join our Ferrous team.Monday-Friday, on a rotating bi-weekly shift basis of 6:30am-3pm and 12:30pm-9pm.This position requires strong attention... Show more

Business Systems Developer

grantek systems integrationBurlington, Ontario, Canada
Full-time

IT, Platform Engineering, Data & Analytics, and Business Process teams to deliver secure, scalable, and efficient internal digital solutions.Develop, enhance, and maintain internal business app... Show more

Registered Occupational Therapist

Arvan Rehab GroupHamilton, Ontario, Canada
Part-time
Quick Apply

We are currently looking for an Occupational Therapist for a Long Term Care home client in.The Occupational Therapist will work closely with residents to help improve their activities of daily livi... Show more

Personal Support Worker

senior helpers burlingtonBurlington, ON, CA
Part-time

Senior Helpers Burlington is seeking a compassionate and dedicated Personal Support Worker to join our team.In this role, you will provide essential care and support to seniors in the Burlington, O... Show more

Artificial Intelligence Applications Developer - Spanish Required

cuso internationalBurlington, Ontario
Permanent

This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.Are you passionate about Artificial... Show more

Experienced Line Cook

game time socialBurlington, Ontario, Canada
CA$19.00 hourly
Full-time +1
Quick Apply

We're Hiring! Experienced Line Cooks Wanted.Full-Time & Part-Time Positions Available.Come Cook Up Some Fun at GameTime Social.Got knife skills sharper than your wit? Love whipping up scratch-m... Show more

Software Developer

evertz microsystemsBurlington, ON, CA
Full-time
Quick Apply

We're looking for a self-driven engineer to join a highly technical team building state-of-the-art technology for a fast-moving, evolving product.This role spans dozens of disciplines, vendors, and... Show more

Housekeeper Wanted - Housekeeper Wanted In Hamilton, Ontario Ona Bi Weekly Basis

housekeeper comHamilton, Ontario, Canada
CA$20.00 hourly
Full-time

Hello! I am a homeowner in Hamilton, Ontario, seeking a reliable and efficient housekeeper to help maintain the cleanliness of my home.If you have a keen eye for detail and enjoy keeping spaces sp... Show more

Financial Controller

liebherr groupBurlington, ON, CA
Full-time

The Financial Controller is the primary business partner leading the financial reporting, forecasting, and compliance requirements of Liebherr-Canada Ltd.The key responsibilities include full-cycle... Show more

Truck driver, heavy truck

pony express limtedHamilton, ON, Canada
Permanent

Heures de travail: 40 to 45 hours bi-weekly.Secondary (high) school graduation certificate.Professionalism in customer service.Operate and drive straight or articulated trucks to transport goods an... Show more

Transfer Agent

pitch health solutionsHamilton, ON, CA
CA$33.00 hourly
Full-time
Quick Apply

SALES SUPERSTARS WANTED – EARN $33+/HOUR 🚀 Are you hungry to make money?.Do you love talking to people, competing, and getting paid for your performance?.Pitch Perfect Solutions is hi... Show more

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Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

hire resolve comHamilton, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development