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Bi developer Jobs in Burlington, ON

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Bi developer • burlington on

Last updated: 1 day ago

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Full-time
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

Sr. Specialist, Business Intelligence Analyst

L3Harris TechnologiesWaterdown, Ontario
CA$90,000.00 yearly
Full-time

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more

URGENT: Nanny Wanted - Experienced Nanny Needed In Burlington, Ontario $25/Hour

CanadianNanny.caBurlington, Ontario, Canada
CA$25.00 hourly
Full-time

As a family in Burlington, Ontario, we are seeking a responsible and caring nanny to provide full-time care for our 19 mo old son.This position offers the option to live in or live out, providing f... Show more

Retail Merchandiser - Canada

Neptune Retail SolutionsHamilton, ON, CA
CA$10.00 hourly
Part-time
Quick Apply

Are you an energetic self-starter?.Are you interested in making your own schedule?.Part-time Merchandiser for a Rep in the Hamilton West area.This territory has approximately 10 - 15 hours per week... Show more

Manager, Treasury & Accounting

Vaco LLCBurlington, ON, CA
CA$95,000.00–CA$103,000.00 yearly
Permanent +1

Our client is one of the leading social assistance organizations in the country.They are looking for a Manager, Treasury & Accounting who will be responsible for maintaining accurate forecasts, inv... Show more

 • Promoted

Digital Manufacturing Specialist

Nespresso Deutschland GmbHBurlington, de
Full-time

And a career that empowers you to grow.At Nestlé USA, we’re all working towards the same goal - to delight and deliver for our consumers.With a rich portfolio of beloved brands, including DiGiorno,... Show more

Key Account Manager, National Brands

OlymelBurlington, ON, CA
Full-time

Join Olymel —  Innovation, Quality, and Sustainable Growth!.At Olymel, we believe in innovation, quality, and sustainable growth.We are looking for an Key Account Manager, National Brands to join o... Show more

Supervisor - Security

AFIMAC CanadaBurlington, Ontario, CA
CA$25.00 hourly
Full-time

AFIMAC Canada is seeking experienced Supervisors for upcoming assignments related to labour disruptions, organized protests and man made crisis/disasters.This position will require you to work 12 h... Show more

Kate looking for a babysitter or nanny in Hamilton

SitlyHamilton, CA
Part-time

We are looking for someone to watch our daughter for bi weekly date nights, and weekly Sunday afternoons.Our daughter is energetic, goofy and loves to dance, colour and explore!. Show more

 • Promoted

Chief Technology Officer (CTO)

ConfidentialHamilton, Ontario, CA
Full-time

Chief Technology Officer (CTO) About the Company Fast-growing private equity firm Industry Venture Capital & Private Equity Type Private Equity Firm About the Role The Company is in search of... Show more

 • Promoted

Quality Inspection Coordinator

American Iron and MetalHamilton, Ontario, Canada
Full-time

We are currently seeking a dedicated Inspector to join our Ferrous team.Monday-Friday, on a rotating bi-weekly shift basis of 6:30am-3pm and 12:30pm-9pm.This position requires strong attention... Show more

Registered Occupational Therapist

Arvan Rehab GroupHamilton, Ontario, Canada
Part-time
Quick Apply

We are currently looking for an Occupational Therapist for a Long Term Care home client in.The Occupational Therapist will work closely with residents to help improve their activities of daily livi... Show more

Service à la clientèle des ventes à distance / Remote Sales Customer Service

AloricaHamilton, ON, Canada
Remote
Full-time

Travail de la maison – Canada seulement.Temps plein, 15,25 $ + CAD/h Commission de vente bihebdomadaire jusqu’à 700 $! (Basé sur le # de ventes réalisées) Cette offre d’emploi concerne un poste vac... Show more

Personal Support Worker

Senior Helpers of BurlingtonBurlington, ON, CA
Part-time

Senior Helpers Burlington is seeking a compassionate and dedicated Personal Support Worker to join our team.In this role, you will provide essential care and support to seniors in the Burlington, O... Show more

Finance Manager

One VascularHamilton, ON, CA
Full-time

We are a growing multi-location healthcare organization looking for an experienced Finance Manager to join our team.This is a hands-on role that sits at the heart of our day-to-day financial operat... Show more

Senior Full Stack Python Developer - FT

Demand For HRHamilton, Ontario, Canada
Full-time

Senior Full-Stack Software Engineer (AI Research Platform).We are seeking a Senior Full-Stack Software Engineer to lead the design and development of an AI-enabled research platform from concept th... Show more

Experienced Line Cook

GameTime SocialBurlington, Ontario, Canada
CA$19.00 hourly
Full-time +1
Quick Apply

We're Hiring! Experienced Line Cooks Wanted.Full-Time & Part-Time Positions Available.Come Cook Up Some Fun at GameTime Social.Got knife skills sharper than your wit? Love whipping up scratch-m... Show more

Housekeeper Wanted - Housekeeper Wanted In Hamilton, Ontario Ona Bi Weekly Basis

Housekeeper.comHamilton, Ontario, Canada
CA$20.00 hourly
Full-time

Hello! I am a homeowner in Hamilton, Ontario, seeking a reliable and efficient housekeeper to help maintain the cleanliness of my home.If you have a keen eye for detail and enjoy keeping spaces sp... Show more

Controls System Software Developer

LiburdiDundas, ON, ca
Full-time

We are currently seeking a full-time Controls System Software Developer with 1 to 3 years of experience to design, develop, and support end-to-end C#/.NET and C++ software solutions that integrate ... Show more

Transfer Agent

Pitch Health SolutionsHamilton, ON, CA
CA$33.00 hourly
Full-time
Quick Apply

SALES SUPERSTARS WANTED – EARN $33+/HOUR 🚀 Are you hungry to make money?.Do you love talking to people, competing, and getting paid for your performance?.Pitch Perfect Solutions is hi... Show more

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Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development