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Bi developer Jobs in Burlington, ON

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Bi developer • burlington on

Last updated: 5 hours ago

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Full-time
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

Sr. Specialist, Business Intelligence Analyst

L3Harris TechnologiesWaterdown, Ontario
CA$90,000.00 yearly
Full-time

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more

Retail Merchandiser - Canada

Neptune Retail SolutionsHamilton, ON, CA
CA$10.00 hourly
Part-time
Quick Apply

Are you an energetic self-starter?.Are you interested in making your own schedule?.Part-time Merchandiser for a Rep in the Hamilton West area.This territory has approximately 10 - 15 hours per week... Show more

Controls System Software Developer

LiburdiDundas, ON, ca
Full-time
Quick Apply

We are currently seeking a full-time Controls System Software Developer with 1 to 3 years of experience to design, develop, and support end-to-end C#/.NET and C++ software solutions that integrate ... Show more

Housekeeper Wanted - Experienced Housekeeper Needed In Hamilton, Ontario $25 Per Hour

Housekeeper.comHamilton, Ontario, Canada
CA$25.00 hourly
Full-time

Looking for a reliable and experienced housekeeper in Hamilton, Ontario.The ideal candidate should be detail-oriented, thorough, and able to work efficiently without extensive direction.NOTE: For ... Show more

Digital Manufacturing Specialist

Nespresso Deutschland GmbHBurlington, de
Full-time

And a career that empowers you to grow.At Nestlé USA, we’re all working towards the same goal - to delight and deliver for our consumers.With a rich portfolio of beloved brands, including DiGiorno,... Show more

Supervisor - Security

AFIMAC CanadaBurlington, Ontario, CA
CA$25.00 hourly
Full-time

AFIMAC Canada is seeking experienced Supervisors for upcoming assignments related to labour disruptions, organized protests and man made crisis/disasters.This position will require you to work 12 h... Show more

Accountant - 3 Month Contract

Vaco LLCBurlington, ON, CA
CA$30.00–CA$32.00 hourly
Temporary

Complete TMS interface batch reconciliations and postings.Ensure accurate and timely completion of month-end procedures, including invoice posting, cost allocations, accruals, intercompany transact... Show more

 • Promoted • New!

Business Intelligence & Data Systems Analyst

STACK IT RecruitmentBurlington, ON, CA
CA$70,000.00 yearly
Full-time
Quick Apply

Are you someone who enjoys transforming raw data into meaningful business insights while helping teams make smarter, data-driven decisions? .Our client is a Canadian-owned healthcare organizat... Show more

Intelligent Automation Developer - Hybrid

Stryker Canada ULCHamilton, Canada
CA$83,900.00 yearly
Full-time

The Intelligent Automation Developer is an individual contributor responsible for the end-to-end delivery, deployment, and operational support of intelligent automation solutions supporting Custome... Show more

Registered Occupational Therapist

Arvan Rehab GroupHamilton, Ontario, Canada
Part-time
Quick Apply

We are currently looking for an Occupational Therapist for a Long Term Care home client in.The Occupational Therapist will work closely with residents to help improve their activities of daily livi... Show more

Service à la clientèle des ventes à distance / Remote Sales Customer Service

AloricaHamilton, ON, Canada
Remote
Full-time

Travail de la maison – Canada seulement.Temps plein, 15,25 $ + CAD/h Commission de vente bihebdomadaire jusqu’à 700 $! (Basé sur le # de ventes réalisées) Cette offre d’emploi concerne un poste vac... Show more

Personal Support Worker

Senior Helpers of BurlingtonBurlington, ON, CA
Part-time

Senior Helpers Burlington is seeking a compassionate and dedicated Personal Support Worker to join our team.In this role, you will provide essential care and support to seniors in the Burlington, O... Show more

Senior Full Stack Python Developer - FT

Demand For HRHamilton, Ontario, Canada
Full-time

Senior Full-Stack Software Engineer (AI Research Platform).We are seeking a Senior Full-Stack Software Engineer to lead the design and development of an AI-enabled research platform from concept th... Show more

Head of Product

ConfidentialHamilton, Ontario, CA
Full-time

Head of Product About the Company Innovative company specializing in quantum computing technology Industry Research Type Privately Held About the Role The Company is seeking a Head of Product... Show more

 • Promoted

Experienced Line Cook

GameTime SocialBurlington, Ontario, Canada
CA$19.00–CA$24.00 hourly
Full-time +1
Quick Apply

We're Hiring! Experienced Line Cooks Wanted.Full-Time & Part-Time Positions Available.Come Cook Up Some Fun at GameTime Social!.Got knife skills sharper than your wit? Love whipping up scratch-... Show more

Nanny Wanted - Looking For Part Time Nanny In Hamilton, On $25/Hr

CanadianNanny.caHamilton, Ontario, Canada
CA$25.00 hourly
Part-time

I'm Colin, and I have a daughter named Ira who is 5 years old.We are moving to Stoney Creek, Hamilton, Ontario in January of 2026 and are looking for an experienced nanny to help out in our new... Show more

 • New!

Transfer Agent

Pitch Health SolutionsHamilton, ON, CA
CA$33.00 hourly
Full-time
Quick Apply

SALES SUPERSTARS WANTED – EARN $33+/HOUR 🚀 Are you hungry to make money?.Do you love talking to people, competing, and getting paid for your performance?.Pitch Perfect Solutions is hi... Show more

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Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development