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Program Jobs in Old toronto, ON

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Program • old toronto on

Last updated: 22 days ago

Program Director

JoleraToronto,Ontario
Full-time

Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct cust... Show more

Senior Program Manager

BGISToronto, ON, Canada
CA$93,972.00 yearly
Full-time

All projects to be delivered within scope, schedule, and budget according to BGIS as well as client procedural guidelines.Renovation type projects, installations, signage, and other real estate rel... Show more

Program Manager

MajescoToronto, Ontario, Canada
CA$110,000.00 yearly
Full-time

Majesco isn’t just riding the AI wave – we’re leading it for the P&C, L&AH, and Pension & Retirement markets.Born in the cloud and built with an AI-native vision, we’ve reimagined the insurance and... Show more

Client Experience & Program Operations Lead - Longevity Program

Legacy+Toronto, ON, CA
Full-time
Quick Apply

Legacy+ is a purpose‑driven organization that helps founders, public figures, and institutions turn vision into measurable impact.We operate as a trifecta—strategic consultant, brand ag... Show more

Director, Program Delivery

Parkinson CanadaToronto, ON, CA
CA$110,000.00 yearly
Temporary
Quick Apply

Who we are We’re not your typical non-profit.We bring swagger to everything we do.That means we move with purpose in every step, driven by our commitment to putting our community at the centr... Show more

Lead Program Manager

0000050007 Royal Bank of CanadaTORONTO, Ontario, Canada
Full-time

As a Lead Program Manager within the Regulatory Technology Delivery team, you will lead and manage regulatory initiatives that are of high complexity and are governed by a central technology team a... Show more

Program Manager

Randstad CanadaToronto, Ontario, CA
CA$80.64 hourly
Temporary
Quick Apply

We are seeking a highly skilled and organized Program Manager to lead complex, high-profile I&IT initiatives.In this role, you will be responsible for ensuring project deliverables align with b... Show more

Program Director

Jolera Inc.Toronto, Ontario, Canada
Full-time

Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct cust... Show more

Program Manager

NulogyToronto, ON, CA
Full-time
Quick Apply

COMPANY OVERVIEW Nulogy is a manufacturing technology company driven by a vision to make life better for the people who plan, produce, and deliver the products we use every day.Nulogy’s Manuf... Show more

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Program Director

Program Director

JoleraToronto,Ontario
22 days ago
Job type
  • Full-time
Job description
Who We Are:
Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct customers and channel partners across the globe. We are driven by a commitment to excellence, leveraging a team of over 550 highly skilled professionals to design, implement, and manage technology systems that are not only effective and competitive but also scalable and value driven. Our comprehensive suite of services includes the creation of customized technology solutions tailored to specific business needs, in-depth IT assessments and strategic planning, meticulous IT device and infrastructure management, robust data backup and recovery solutions, seamless cloud and on-premise migrations, enterprise-grade security services, and round-the-clock, 24/7/365 quad-lingual end-user support. At Jolera, we believe in empowering organizations worldwide with innovative and reliable IT solutions, and we invite you to join us in this mission.

Job Purpose:

Reporting to the Senior Director, Program Delivery of the organization, the Program Director is responsible for managing customer relationships in both direct and channel accounts. This candidate will be directly responsible for the preservation and expansion of Jolera within an assigned account portfolio. This individual will also be tasked with Virtual CIO responsibilities, delivering on IT Strategic Planning engagements from pre-sales through to delivery. The ideal candidate will have a background in IT Service Management, talent in sales and experience in customer service. We expect this candidate to be a reliable professional able to achieve balance between customer orientation and a result-driven approach. The goal, for this candidate, is to retain customers and grow Jolera wallet share by aligning technology solutions to business requirements.

Key Responsibilities:

Customer Technology Stewardship
  • Work with Jolera Operations/Architects/Leadership to plan for customer technology needs
  • Facilitate technology planning sessions with appropriate customer constituents
  • Ensure timely and regular reporting updates and go forward discussions
  • Map and build internal external awareness of customer current state versus optimal state
  • Collaborate with customer executives and leaders to build and execute IT Strategic Plans
  • Provide Management of Onboarding, Projects and other Initiatives, connecting the dots internal to Jolera as well as with customer and external constituents.
Customer Administration & Business Support
  • Maintain and manage customer agreements and negotiations
  • Facilitate and coordinate action on customer concerns
  • Direct and administer customer invoicing and reporting
  • CRM filled with up to date customer information (company details, contacts, opportunities)
Customer Relationship Building
  • Routinely meet with key stakeholders and influencers
  • Direct Jolera Management in customer engagement needs
  • Facilitate third party relationships
  • Stay apprised of customer business activity
  • Ensure receipt of event invites, holiday/occasion gifting

Required Qualifications:

  • Strong knowledge of market research, sales and negotiating principles.
  • Strong knowledge of MS Office, and CRM Software.
  • Excellent communication, and presentation skills as well as the ability to build relationships.
  • Strong organizational, and time-management skills.
  • Understands and demonstrates high-touch customer service/sales/relationships
  • Is dynamic enough to build relationships and communicate effectively with senior and mid-level managers.
  • Understands IT broadly enough to have a conversation and position themselves as a go-to-advisor
  • Knows when to say “no” or “help”
  • Is sufficiently resourceful and able to track multiple moving targets

Education & Certifications:

  • Academic background in IT, business administration, sales or marketing

Experience:

  • 10+ years of work experience in the related field in relation to Information Technology.
  • Proven success in business transformation, change management, and strategic IT planning for large, complex organizations

Soft Skills:

  • Problem-solving
  • Communication
  • Team collaboration
  • Time management

Career Path/Progression:

  • This role can progress to Senior Program Director

Work Environment & Conditions:

  • Typical working hours 9 – 5 EST
  • Travel requirements — Travel may be required for this role depending on client locations
At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law.