Program assistant Jobs in Colwood, BC

Job Description

Job Description

Do you want to make a difference in the lives of Canadians living with vision loss?

Vision Loss Rehabilitation Canada (VLRC) is a national health services organization dedicated to empowering people who are blind or partially sighted to live safely and independently.

Our certified specialists provide client-centered rehabilitation, mobility training, and daily living skills programs that help clients build confidence and thrive. We work collaboratively with ophthalmologists, optometrists, and other health care professionals, offering essential care on a referral basis in homes, workplaces, and communities across the country. We value our employees as our greatest asset — and we’re committed to supporting their well-being, professional growth, and work-life balance. Learn more about VLRC at visionlossrehab.ca or call 1-.

Position Title : Registrar - GAIN (Guidance & Assistance in Navigating Disability Support) Program

Location : Victoria, New Westminster or Abbotsford, BC

Term : Full-time, Permanent

Reports To : Manager, Disability Benefits Navigation Services

Salary : $26.41 / hour

Posting Date : November 24, 2025

Closing Date : December 5, 2025

I. Scope and Summary of Primary Responsibilities

In covering a broad range of duties, the emphasis of this position is to utilize the electronic medical record application to register clients, gather and record client information, and to assign client records to appropriate staff, ensuring the electronic medical record workflow processes are adhered to. This position provides functional expertise within the comprehensive provision of vision rehabilitation services, using the electronic medical record application.

II. Essential Functions

This position entails, but is not limited to the following general responsibilities :

• Completes and updates referrals to the GAIN program.
• Assigns, through the electronic medical record, the required Services and Interventions.
• Understands and able to provide information about the GAIN Program and VLRC services and resources
• Flags urgent / critical situations to Manager or other designated staff
• Ensures all client information is accurately entered into the electronic medical record in a timely manner
• Scans documents into the electronic medical record, using naming convention standards
• Updates client status in the electronic medical record
• Manages workload and electronic medical record caseload in effective and efficient manner
• Maintains paper files in accordance with current policies and procedures
• Answers emails directed to the GAIN Program email.
• Provides administrative support to the managers and other team members as required
• Provides back-up coverage to administrative staff as required
• Completes evaluation surveys for clients who do not utilize email.

Relationships

Problem Solving

Decision Autonomy

Leadership

Requirements

III. Qualifications

Knowledge and Skill Requirements

Experience and Education

Work Environment

Benefits

At VLRC, your work has real impact. Join a team that empowers Canadians with vision loss to live independently — and where your growth, well-being, and contributions matter. We offer :

Join us to grow your career and make a difference everyday.

Inclusion, Accessibility & Accommodation

VLRC is committed to creating and maintaining an inclusive, equitable, and accessible workplace. We welcome applications from members of groups that have been historically marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, including those who are blind, partially sighted, or deafblind, women and 2SLGBTQ+. We strongly encourage applications from applicants with sight loss to apply. Direct lived experience is valued as an asset. The successful candidate will be required to complete a standard Vulnerable Sector Check.

If you require an accommodation to apply or participate in the selection process, please contact . We’ll be happy to work with you to meet your needs.

Not sure if you qualify? Think about applying anyway!

We understand that not everyone brings 100% of the skills and experience for the role. If you bring passion, transferable skills, and a desire to make a difference, we encourage you to apply!VLRC does not use AI tools in its screening, assessment, or selection process.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.