Network systems engineer • colwood bc
An opportunity is available for an experienced Technical Systems Engineer to join a high-tech organisation providing managed IT services to established businesses.This is a varied, customer-focused... Show more
The TyreSense Systems Validation & QA Lead is accountable for establishing, leading, and maintaining end-to-end validation, verification, and quality assurance across the TyreSense product environm... Show more
Main Location: Victoria, BC (hybrid).Cross-national work flexibility: remote, in-person, and hybrid (the option to work from our beautiful Victoria, BC office) .We are the innovators at the heart o... Show more
We’re looking for a modern Data Engineer who thrives at the intersection of data, cloud, and AI.You build the systems that power insight — scalable pipelines, cloud-native data platform... Show more
BCI is working with an external recruitment firm.Please do not submit your application directly to BCI.Applications submitted through this site will not be reviewed.To explore this opportunity, ple... Show more
All successful candidates are required to join our team and work at our Langford/Victoria office location.Plexxis does not offer remote work opportunities.The successful individual will analyze cus... Show more
VDC Coordinator - CanemAs a wholly owned subsidiary of Bird, Canem Systems has been energizing Canada for over 60 years with cutting edge systems, practices and collaborative project management.Wit... Show more
Senior Marine Systems Engineer.Halifax, NS, Ottawa, ON, or Victoria, BC.BMT is dedicated to tackling the most crucial engineering challenges of our era, fostering an environment where individuals w... Show more
Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize, collaborate, and scale through the power of cloud technology.Founded in 2001, we deliver cloud consulti... Show more
We are seeking a versatile and highly skilled IT Support & Systems Engineer to manage our multi-platform endpoint environment and support our growing team.In this role, you will be the go-to te... Show more
Full-time | Part-time | Commission-based.New Agents, Experienced Agents, or Those Planning to Become Licensed.Grow your real estate career with powerful tools, proven support, and a trusted brand r... Show more
ASTTBC Certified Fire Alarm Technician.Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building... Show more
A Detector Engineer is a cybersecurity professional specializing in designing, developing, and maintaining systems and processes to detect malicious activities or unauthorized behaviors within a ne... Show more
AVI Health & Community Services (AVI).HIV, hepatitis C and harm reduction services out of 5 locations across Vancouver Island.AVI provides services to people living with HIV and hepatitis C and... Show more
Software Engineer - Growth Phase Cloud SaaS for Municipal Finance .Muniworth is a cloud-based SaaS startup in the growth phase, dedicated to empowering municipal utilities and governments with... Show more
Making a difference isn’t just our purpose, it’s what motivates our people every day.For us, work is not about ticking a box.It’s about knowing that it matters.We make a meaningful difference every... Show more
Education, Training And Experience.Graduation from a recognized program in power engineering, plus two years' recent related experience or an equivalent combination of education, training, and expe... Show more
AECOM is seeking an accomplished.Project Director – Water and Wastewater.Burnaby, BC, with the flexibility to be based in either our Victoria or Kelowna office.In this role, you’ll lead the deliver... Show more
The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs.This role is the link between the technicia... Show more
Applications are invited for an 18-month Postdoctoral Research Fellowship examining neighbourhood-scale energy innovations in the community housing sector.The position is part of the Community Hous... Show more
An opportunity is available for an experienced Technical Systems Engineer to join a high-tech organisation providing managed IT services to established businesses.
This is a varied, customer-focused position involving technical support, infrastructure, system maintenance and hands-on work at client locations. The successful candidate will be comfortable working across multiple technologies and taking ownership of issues through to resolution.
The Role
Serve as a technical contact for customers and provide effective solutions to their IT requirements.
Attend customer premises when required to diagnose faults, complete repairs and carry out scheduled maintenance.
Manage support cases and service requests using the company's Service Desk platform.
Keep customers informed throughout the support process in accordance with agreed service levels.
Escalate significant incidents and issues requiring Management intervention.
Review daily priorities and manage your workload to ensure required actions are completed.
Monitor the condition and performance of customer environments and ensure business requirements continue to be met.
Carry out the installation, configuration, testing, maintenance and repair of hardware and software.
Keep technical records, tickets and documentation up to date.
Take ownership of urgent and high-priority incidents, whether handled remotely or on-site.
On Offer:
Salary of £30,000 - £40,000 per year, dependent on experience.
40 days' annual paid holiday.
Applicants should have at least 5 years' experience in a relevant IT role and be confident working with:
Cyber Essentials and GDPR security standards, including implementation and configuration (mandatory).
Microsoft 365 applications and cloud services, particularly Email, SharePoint, Teams and OneDrive (mandatory).
Intune, Remote Monitoring and Management platforms and telephone systems.
Network infrastructure including routers, switches, access points, DHCP, DNS, TCP/IP, firewalls and VLANs.
External technology partners and service providers, with the ability to coordinate support where required.
IT industry standards, processes and best-practice procedures.
Windows Server 2016, 2019 and 2022, including Group Policy and security configuration.
Azure administration and implementation.
Windows 10, Windows 11 and Mac environments.
Different customer builds, imaging and deployment requirements.
Strong customer service skills together with clear written and verbal communication.
Independent technical troubleshooting and problem-solving.
Working effectively within a team while being capable of managing tasks independently.
){kind=logo}
