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Desktop publisher • colwood bc
On Site Victoria BC - Desktop Support
Tundra Talent CommunityVictoria, BC, Canada (On-site)Media Sales Specialist
Best Version MediaVictoria, British Columbia- Promoted
Administrative Assistant - Part-Time Focus Group Panelist (Up To $850/Week)
Apex Focus Group Inc.Victoria, BC, CanadaSenior ERP Technical Consultant to assist with the generation and conversion of reports within Unit4 ERP, and with support to system users
S.i. SystemsVictoria, CAHuman Resources Consultant
Camosun CollegeVictoria, BC, CAClerk Receptionist - BC Cancer Victoria
PHSAVictoria, British ColumbiaSenior Technical Publication Analyst
ThalesEllery,VictoriaCanada Federal Team Lead and Proposal Manager
AECOMVictoria, CANClerk Receptionist - ACU, Systemic Therapy - BC Cancer Victoria
PHSAVictoria, British ColumbiaSr. Client Application & Package Management consultant to ensure that end user client application packages are current, secure, and aligned with business needs
S.i. SystemsVictoria, CARecreation Therapist
Retirement ConceptsVictoria, BCBookkeeper, ease Cloud Accounting Services
MNPVictoria, BC, CanadáSenior Oracle CX Functional Consultant to support the implementation, configuration, and optimization of Oracle Sales & Service Fusion Cloud.
S.i. SystemsVictoria, CABusiness Analyst
Island HealthVictoria, BC, CASenior Oracle CX Developer to support the enhancement, customization, and integration of Oracle Fusion Cloud Sales and Service applications
S.i. SystemsVictoria, CASenior C# (.Net) Developer to assist with building out ESRI solutions utilizing ArcGIS Pro SDK and ArcMap with spatial databases for our public-sector client (Req 492)
S.i. SystemsVictoria, CANetwork Engineer/ Field Network Technician (Freelancer) -VICTORIA, BRITISH COLUMBIA-CANADA
Axiom TechnologiesBritish Columbia, Canada, Victoria- Old toronto, ON (from $ 39,000 to $ 66,684 year)
- Toronto, ON (from $ 39,000 to $ 65,118 year)
- Montreal, QC (from $ 44,148 to $ 65,055 year)
- East York, ON (from $ 36,862 to $ 46,439 year)
- North York, ON (from $ 36,862 to $ 46,439 year)
- New Westminster, BC (from $ 37,038 to $ 45,357 year)
- North Vancouver, BC (from $ 39,000 to $ 39,137 year)
- Vancouver, BC (from $ 39,000 to $ 39,137 year)
- Ottawa, ON (from $ 23,985 to $ 34,369 year)
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On Site Victoria BC - Desktop Support
Tundra Talent CommunityVictoria, BC, Canada (On-site)- Full-time
***The successful job applicant, will be working out of our customer's Victoria, VANCOUVER ISLAND office building location.***
We are seeking a service-oriented, thorough and self-motivated professional to join our IT support team. In this role, you will provide Tier 3 technical support to internal and external users, prioritizing and escalating helpdesk requests based on how critical they are to our business processes. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.
Must have skills:
1. Advanced AAD support experience
2. Advanced Windows 10 support experience
3. Advanced O365 support experience
4. System Administrator experience
Nice to have:
1. SCCM experience
2. Microsoft/Cisco Certifications
Responsibilities include:Logging and monitoring of customer questions, issues and problems through resolution/completion. Creation and maintenance of customer service request documentation through resolution Provision of customer updates and status reports with regards to open customer issues as appropriate Ensure problem resolution via the maintenance of appropriate action plan and/or project plan Ability to prioritize workload with minimal supervision. Ability to make critical business decisions daily with minimal supervision. Serve as primary escalation point for all problem/issues along with all members of the Support team. / Responsabilités :Consigner les questions et les problèmes des clients et en assurer le suivi jusqu'à leur résolution ou leur exécution Créer et tenir à jour la documentation sur les demandes de service des clients jusqu'à leur résolution Produire les mises à jour et les rapports d'état pour les clients en ce qui a trait à leurs problèmes en suspens, selon les besoinsRésoudre les problèmes en appliquant le plan d'action ou le plan de projet approprié Prioriser les tâches avec une supervision minimalePrendre quotidiennement des décisions importantes avec une supervision minimaleJouer le rôle de premier échelon du processus de recours hiérarchique pour tous les problèmes, en collaboration avec tous les membres de l'équipe chargée du soutien