Practice manager Jobs in Hamilton, ON

Job Description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

Bayshore’s Integrated Care Solutions is seeking a Manager of Clinical Practice to lead our Bundled Care Program, supporting clients and caregivers through high-quality, community-based care. In this leadership role, you’ll collaborate with interdisciplinary teams, mentor frontline staff, and ensure care delivery meets the highest standards of excellence, compassion, and reliability.

This position requires full-time, in-person presence five days a week at our Markham office.

What You’ll Do

• Provide fill-in support across multiple programs and serve as the go-to resource for backup coverage, ensuring continuity of care and team support during absences or high-demand periods.
• Lead holistic care delivery with nursing, PSWs, allied health professionals, and social workers.

• Partner with hospitals, HCCSS, and community organizations to ensure safe transitions.

• Ensure compliance with federal/provincial standards and Bayshore policies.
• Conduct case reviews and monitor client outcomes.
• Design individualized care plans for safe discharges and continuity of care.
• Address patient/family concerns with empathy and professionalism.
• Support staff development through training-focused home visits.
• Analyze intake processes and improve service access and efficiency.
• Oversee client assessments and ensure accurate documentation.
• Collaborate on program metrics and escalate concerns as needed.
• Participate in case conferences, team meetings, and professional development.
• Be available for flexible scheduling and on-call rotation.

Job Qualification

What You Bring

• 5+ years in healthcare, ideally in home care and hospital settings.
• Registered Practical Nurse with current CPR certification.
• Strong knowledge of community nursing, discharge planning, and Ontario’s health system.
• Proven leadership and mentorship skills.
• Familiarity with RAI tools (an asset).
• Valid driver’s license and reliable vehicle.

Why Join Bayshore?

• Comprehensive Health & Dental Coverage
• Group Retirement Savings Plan
• Competitive Compensation
• Education Reimbursement Program
• Career Advancement Opportunities
• Supportive, Collaborative Team Environment

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support everyone’s purpose, potential and wellbeing.”

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.