Operations manager • hamilton on
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Job Description
Job ID: 357307
Date posted: 07/10/2026
What you'll need to have
• University or college degree in Economics, Logistics, Supply Chain Management, or a related field, or equivalent experience with a proven track record in retail and/or logistics operations.
• Demonstrated experience using technical equipment and systems efficiently in a fast-paced operational environment.
• Proven ability to plan, coordinate, and continuously improve daily operations to drive efficiency and productivity.
• Previous leadership or supervisory experience, with the ability to guide, support, and develop teams in a fast-paced, high-volume environment, is considered a strong asset.
A day in your life with us
• Support the team both planning/leading and perform task for major areas of responsibility; picking, packing, unloading, loading and replenishment of goods/orders within the agreed time with the customer in focus.
• Maintain a clean, organised and safe environment throughout the fulfilment unit and ensure adherence and compliance of all safety requirements, Standard Operating Procedures and secure proper training across function.
• Ensure the achievement of the goals determined by the Fulfilment Operations Manager or Team Leader, in order to support overall fulfilment operations goals and achieve excellence in running operations.
• Supervise the daily processes in the assigned area of responsibility, identifying and acting on improvement potentials and ensuring that daily routines are followed.
About this work area
We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!
Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
In the IKEA world, this position is officially referred to as Fulfilment Operations Coordinator.
The starting rate/ salary for this position is 22.76 CAD
