Operations manager Jobs in Red Deer, AB

Your Opportunity :

Come join our amazing Central Zone Rural Team as a Home Care Manager in Red Deer.

The Home Care Manager collaborates with other leaders and departments to ensure clients receive high quality care in a safe, competent and ethical manner. The Home Care Manager is the liaison with zonal departments, contracted partners, external organizations and communities in order to coordinate and integrate client programs and services within the home care setting. The Manager provides leadership to the site in keeping with ALA policies and procedures. The position ensures continuity of day-to-day operations of the department. The Home Care manager is a key position to lead the team of staff working within the unit fostering a culture that reflects ALA values and facilitates strong, healthy relationships between teams and disciplines working at the site. As the Manager, you will be responsible for developing and maintaining strong working relationships with key stakeholders, facilitating change management, promoting team development, teamwork and coordinating staffing and clinical work as identified by the Director. You will play a key role in supporting an integrated and holistic approach to patient care, health promotions and health maintenance. The Manager will be responsible for developing and maintaining an effective framework for the operations of client care services in order to facilitate the delivery of efficient, effective and safe client care. You will be implementing and monitoring your portfolio's budget while undertaking risk management, quality assurance and utilization of information in this field.

Description :

Reporting to the ALA Director of clinical delivery and operations SW, the Home Care Manager will work in conjunction with the Director and Co Manager and other programmatic leaders to facilitate and implement clinical guidelines and standards of care. The Manager will utilize established procedures and practices and will be provided mentoring through the Director and management team. The Manager will be responsible for setting realistic and ambitious department goals, and assist the Director to facilitate changes to service provision if required. You will work in collaboration with the Supportive Living Care manager in the office and other Care Managers and as part of the ALA operational team where awareness of care and management activities cross programmatic accountabilities. You will be responsible for management coverage within the portfolio as needed. The Manager would be responsible for recruitment activities, staff evaluations, performance appraisals, coaching and development and will provide input, feedback and implementation assistance on Human Resources policies and procedures. This role will assist in implementing, monitoring and maintaining budgets, participating in capital upgrade planning, and conducting monthly variance reviews to identify possible causes and provide potential solutions. This role will develop a trusting relationship with patients / families utilizing effective communication skills and ensuring transparency and respect during interactions. This role will consult with Patient Concerns if required or in the best interest of the patient / client.

Required Qualifications :

Bachelor's degree in nursing. Current registration with CRNA.

Additional Required Qualifications :

Excellent communication, de-escalation and conflict management skills. Excellent analytical and decision-making skills.

Ability to plan, organize and manage short and long-term projects and deliver customer focused results. Ability to foster a climate of cooperation amongst the team and build solid relationships with public agencies, government, committees and other partners.

Preferred Qualifications :

Minimum of five years’ nursing experience in Continuing Care and / or Acute Care. Minimum of two years’ management experience within a unionized environment. Knowledge and understanding of CCHSS, Accreditation, Accommodation Standards. Computer knowledge / skills, specific to Connect Care, RMS, WFM, E people and the use of Microsoft word and outlook will be considered an asset.