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It support analyst Jobs in Brampton, ON

Last updated: 1 day ago
  • Promoted
IT Level 2 Support Analyst

IT Level 2 Support Analyst

Power Staffing SolutionsWoodbridge, ON, Canada
Full-time
Our client is a leading Toronto-based IT services provider that delivers IT Infrastructure and Operations solutions for enterprise-scale companies across North America. We build on our 35-plus year ...Show moreLast updated: 4 days ago
  • Promoted
IT Level 2 Support Analyst

IT Level 2 Support Analyst

freelance.caWoodbridge North, Canada
Full-time
Our client is a leading Toronto-based IT services provider that delivers IT Infrastructure and Operations solutions for enterprise-scale companies across North America. We build on our 35-plus year ...Show moreLast updated: 1 day ago
analyst, information technology (IT)

analyst, information technology (IT)

B.M.S IT solutionsBrampton, ON, CA
CA$42.00 hourly
Permanent
Confer with clients to identify requirements.Design, develop and implement information systems business solutions.Provide advice on information systems strategy, policy, management and service deli...Show moreLast updated: 30+ days ago
Analyst, IT Infrastructure

Analyst, IT Infrastructure

Services de Gestion Quantum LtéeBrampton, Ontario, Canada
Full-time +1
Position : IT Infrastructure Analyst Location : Brampton, ON (Onsite - 5 Days / Week)Salary : Competitive remuneration, full benefit package + perks Job Type : Full-TimeWorking Hours : 8 : 30 AM - 5 : 00 PM, ...Show moreLast updated: 6 days ago
Customer Support Analyst

Customer Support Analyst

N. Harris Computer Corporation - CADOntario,Remote
CA$40,000.00–CA$50,000.00 yearly
Remote
Full-time
The Support Analyst provides application support to customers involving answering complex questions, contributing to a knowledge base, and serving as a support liaison between the company and the c...Show moreLast updated: 30+ days ago
Technical Support Analyst

Technical Support Analyst

Onico SolutionsBrampton
The Technical Support Analyst is responsible for providing technical support via phone, email or deskside for our client’s end users and systems. Provide analysis incidents and / or a solution to it i...Show moreLast updated: 30+ days ago
  • Promoted
IT Infrastructure Analyst

IT Infrastructure Analyst

Quantum Technology Recruiting Inc. (QTR)Brampton, ON, Canada
Full-time +1
Job Title : IT Infrastructure Analyst.Brampton, ON (Onsite - 5 Days / Week).Salary Role, Full Benefit Package + Perks.Our client, a large manufacturing company is seeking to add an experienced.Infrast...Show moreLast updated: 5 days ago
Systems Analyst 4-Support

Systems Analyst 4-Support

OracleON, Canada
CA$66,700.00–CA$145,000.00 yearly
The candidate is expected to provide assistance with both Technical Support issues and product-usage best practices.He should demonstrates in-depth understanding of customers' industries and core b...Show moreLast updated: 30+ days ago
IT Analyst

IT Analyst

BizLinkOntario, Canada , North America
CA$52.10 hourly
Location : North America - Canada - Ontario.Serve as the primary liaison between the local team, the project team in Germany, and the external consultants to ensure successful ERP upgrade implementa...Show moreLast updated: 30+ days ago
IT Technical Support

IT Technical Support

ALMAGBrampton, Ontario, Canada
CA$48.10 hourly
Reporting to the Manager of Information Technology & Business Systems.An integral part of the ALMAG Aluminum Information Technology Department the IT Technical Support is the first line of IT suppo...Show moreLast updated: 30+ days ago
Senior IT Security Analyst

Senior IT Security Analyst

Sleep CountryBrampton, ON, CA
CA$80,000.00–CA$90,000.00 yearly
At Sleep Country Canada / Dormez-vous? (SCC / DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the ...Show moreLast updated: 30+ days ago
information technology (IT) support technician

information technology (IT) support technician

Speedy TransportBrampton, ON, CA
CA$28.85 hourly
Permanent
Experience : 2 years to less than 3 years.Information technology (IT) service delivery.Are you currently legally able to work in Canada?. Paid time off (volunteering or personal days).Show moreLast updated: 30+ days ago
information technology (IT) support technician

information technology (IT) support technician

Horstman Canada Inc.Brampton, ON, CA
CA$28.85 hourly
Permanent
Experience : 2 years to less than 3 years.Give access to computer networks.Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer.Consult...Show moreLast updated: 30+ days ago
Application Support Analyst

Application Support Analyst

Juventus ConsultingOntario
CA$80.00 hourly
We are looking for an Application Developer both Java and.The split would be 75% Java work and 25%.This is 1 year contract, work could be out of Toronto or Waterloo. The required candidate will be a...Show moreLast updated: 30+ days ago
Specialist, IT Service Support

Specialist, IT Service Support

IndigoBrampton, ON
CA$80,000.00–CA$120,000.00 yearly
Current Indigo employees should apply through the Internal Mobility page using your @indigo.Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and...Show moreLast updated: 30+ days ago
information technology (IT) business analyst

information technology (IT) business analyst

Enterprise AnalyticsGeorgetown, ON, CA
CA$44.00 hourly
Permanent
Confer with clients to identify requirements.Design, develop and implement information systems business solutions.Provide advice on information systems strategy, policy, management and service deli...Show moreLast updated: 30+ days ago
IT / Technical Support

IT / Technical Support

Osnium Software IncGeorgetown, ON, Canada
CA$78,000.00 yearly
We are looking for an energetic, bright, and technically savvy person to join our team as a IT / Technical Support.You will be surrounded by like-minded people that love technology and have experti...Show moreLast updated: 30+ days ago
Infrastructure Support Analyst

Infrastructure Support Analyst

Almag AluminumBrampton, ON, CA
Full-time
Quick Apply
Reporting to the Manager, Information Technology & Business Systems.An integral part of the ALMAG Aluminum Information Technology Department the Infrastructure Support Analyst is responsible fo...Show moreLast updated: 30+ days ago
IT Support Specialist

IT Support Specialist

CB CanadaBrampton, Ontario, Canada
CA$57,994.00–CA$72,107.00 yearly
The same philosophy of personal attention that distinguishes Yorkville Education Company as a leading provider of post-secondary education makes us an exceptional place to work.We are a progressive...Show moreLast updated: 30+ days ago
Classroom IT Support Assistant

Classroom IT Support Assistant

York University, Ontario, Canada
CA$24.22 hourly
The Classroom IT Support Assistant is responsible for providing technical support with various classroom technologies to facilitate the teaching of in person and hybrid classes under the direction ...Show moreLast updated: 30+ days ago
IT Level 2 Support Analyst

IT Level 2 Support Analyst

Power Staffing SolutionsWoodbridge, ON, Canada
4 days ago
Job type
  • Full-time
Job description

Company Overview :

Our client is a leading Toronto-based IT services provider that delivers IT Infrastructure and Operations solutions for enterprise-scale companies across North America. We build on our 35-plus year history as a strategic partner, and apply our experience as in-house IT experts, to help our clients solve complex business and technology issues, so they can focus on what they do best.

Job Summary

  • Our client is looking for an IT Level 2 Support Analyst for a one-year contract (Hybrid) to join a fast-paced
  • Support team and be responsible for the resolution of various incidents on client desktops and associated applications.
  • Provide advanced troubleshooting and technical support for desktop, applications such as Outlook, SharePoint and other software-related issues escalated from Level 1 support.
  • Diagnose and resolve hardware and software issues for end-users, ensuring minimal downtime.
  • Collaborate closely with Level 1 support teams to guide them in resolving complex issues and to identify recurring problems.
  • Escalate unresolved issues to Level 3 support, working with specialized teams to find permanent solutions for complex technical challenges.
  • Maintain detailed documentation of support activities, issue resolution processes, and system configurations.
  • Leverage existing knowledge-based articles to expedite troubleshooting processes
  • Monitor system performance and identify areas for improvement, implementing necessary changes to enhance system reliability and user experience.

Required skills and experience

  • 3+ years of experience in IT support, with a focus on supporting desktop and end user applications
  • Knowledge of ServiceNow ticketing platform is a must with experience in using incident management modules.
  • Experience troubleshooting Electronic Faxing Products such as RightFax, SharePoint
  • Administration (2013 / 2019 / Online) & Microsoft Office applications
  • Strong knowledge of Windows operating systems, including configuration and
  • administration.
  • Experience with Active Directory, Office 365, and remote desktop support tools.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Strong communication skills, with the ability to explain technical concepts to non-technical users.
  • Experience working in a fast-paced, multi-site environment with support capabilities.