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It support analyst Jobs in Vaughan, ON

Last updated: 4 days ago
  • Promoted
IT Level 2 Support Analyst

IT Level 2 Support Analyst

Power Staffing SolutionsWoodbridge, ON, Canada
Full-time
Our client is a leading Toronto-based IT services provider that delivers IT Infrastructure and Operations solutions for enterprise-scale companies across North America. We build on our 35-plus year ...Show moreLast updated: 7 days ago
  • Promoted
IT Level 2 Support Analyst

IT Level 2 Support Analyst

freelance.caWoodbridge North, Canada
Full-time
Our client is a leading Toronto-based IT services provider that delivers IT Infrastructure and Operations solutions for enterprise-scale companies across North America. We build on our 35-plus year ...Show moreLast updated: 4 days ago
  • Promoted
Senior IT Build Analyst

Senior IT Build Analyst

Ovation Workplace Services Inc.Thornhill, ON, Canada
Full-time
Job Title : Senior IT Build Analyst.We are seeking a Senior IT Build Analyst with expertise in Genesys MultiCloud Cx and Google DialogFlow. The ideal candidate will be responsible for designing, impl...Show moreLast updated: 8 days ago
Onsite IT / Desktop Support

Onsite IT / Desktop Support

F2OnSiteVaughan, ON
Full-time
Onsite IT / Desktop Support Tech.Need onsite from Nov 18 - Dec 27 (office and warehouse, 2 nearby locations coverage).Basic office troubleshooting (O365, Outlook, Printers, basic LAN / WAN / Wi-Fi).Will ...Show moreLast updated: 30+ days ago
  • Promoted
RQ08427 CTTD Support - One 1 Specialized IT Consultant - Senior

RQ08427 CTTD Support - One 1 Specialized IT Consultant - Senior

Randstad CanadaNorth York, Ontario, CA
Temporary
Quick Apply
Our client seeks an experienced Specialized IT Consultant to lead and manage digital transformation initiatives for public-facing and internal systems. The role involves project leadership, process ...Show moreLast updated: 23 days ago
IT (information technology) business analyst

IT (information technology) business analyst

The North TransportationConcord, ON, CA
CA$44.00 hourly
Full-time +1
Experience : 2 years to less than 3 years.Design, develop and implement information systems business solutions.Provide advice on information systems strategy, policy, management and service delivery...Show moreLast updated: 30+ days ago
  • Promoted
Remote IT Support Agent

Remote IT Support Agent

theITSCVaughan, ON, Canada
Remote
Full-time
The ITSC is seeking agents to provide technical support for the organization's end users.The ITSC is an industry-leading provider of Expert Technical Support for Fortune 1000 organizations.LOCA...Show moreLast updated: 22 days ago
Customer Support Analyst

Customer Support Analyst

N. Harris Computer Corporation - CADOntario, Canada
CA$40,000.00–CA$50,000.00 yearly
Remote
Full-time
The Support Analyst provides application support to customers involving answering complex questions, contributing to a knowledge base, and serving as a support liaison between the company and the c...Show moreLast updated: 30+ days ago
Sr. Desktop Support Analyst

Sr. Desktop Support Analyst

PeopleToGoNorth York, Ontario, Canada
CA$22.00–CA$25.00 hourly
Full-time
Quick Apply
Location : Toronto, ON (North Toronto, ON).Our client currently has an opening for a.The role will provide Networking and Desktop support to users in providing Lotus Notes Ver.ID administration, PC,...Show moreLast updated: 30+ days ago
Sr Analyst RPA Support

Sr Analyst RPA Support

EnbridgeNorth York, ON, CAN
CA$60,100.00–CA$90,000.00 yearly
Full-time
Are you a detailed person who has a passion for Robotic Process Automation (RPAs) and Customer Care Operations process improvement, come join the Digital Channels & Analytics team today!.In thi...Show moreLast updated: 30+ days ago
Systems Analyst 4-Support

Systems Analyst 4-Support

OracleON, Canada
CA$66,700.00–CA$145,000.00 yearly
Full-time
The candidate is expected to provide assistance with both Technical Support issues and product-usage best practices.He should demonstrates in-depth understanding of customers' industries and core b...Show moreLast updated: 30+ days ago
IT Analyst

IT Analyst

BizLinkOntario, Canada , North America
CA$52.10 hourly
Full-time
Location : North America - Canada - Ontario.Serve as the primary liaison between the local team, the project team in Germany, and the external consultants to ensure successful ERP upgrade implementa...Show moreLast updated: 30+ days ago
IT Support Specialist

IT Support Specialist

CAD General AdminVaughan, ON, CA
Full-time
Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas o...Show moreLast updated: 30+ days ago
Product Support Analyst

Product Support Analyst

TrimbleRichmond Hill, Ontario (Applanix), Canada
CA$60,000.00–CA$90,000.00 yearly
Full-time
Your Title : Product Support Analyst.Job Location : Richmond Hill, ON (Hybrid).Our Division : Customer Support, Applanix AMS. Provide technical support and advice to customers, sales representatives, a...Show moreLast updated: 30+ days ago
Technical Support Analyst

Technical Support Analyst

Juventus ConsultingNorth York, Ontario
CA$40.00 hourly
Full-time
We are looking for an Intermediate desktop Support Analyst to help upgrade PCs from Windows 7 to Windows 10.So essentially imaging PCs and delivering them. Windows 7 and Windows 10 in depth knowledg...Show moreLast updated: 30+ days ago
Technical Support Analyst

Technical Support Analyst

TalizeNorth York, ON, CAN
CA$27.00–CA$30.00 hourly
Full-time
Support Centre, 67 Alexdon Road, Unit A, North York, Ontario, Canada Req #1246 Friday, August 16, 2024.Talize is a proudly Canadian owned and operated for-profit thrift retailer.At Talize, we aspir...Show moreLast updated: 30+ days ago
IT Operations Analyst

IT Operations Analyst

Highbrow LLCNew York, NY, or Toronto, ON
CA$48.25 hourly
Full-time
Provide planning, communication, and reporting of day-to-day ticket metrics and longer-term tactical objectives.Level 2 support of Client business line Cloud Infrastructure including PaaS / IaaS / Cont...Show moreLast updated: 30+ days ago
Application Support Analyst

Application Support Analyst

Venterra RealtyRichmond Hill, Ontario
CA$65,000.00–CA$70,000.00 yearly
Full-time
Technology Experience Manager .Remote / Corporate Office in Richmond Hill (Hybrid).Venterra Realty is a well-capitalized, privately held investment and technology company with ~ $5.It owns and oper...Show moreLast updated: 30+ days ago
Classroom IT Support Assistant

Classroom IT Support Assistant

York University, Ontario, Canada
CA$24.22 hourly
Temporary
The Classroom IT Support Assistant is responsible for providing technical support with various classroom technologies to facilitate the teaching of in person and hybrid classes under the direction ...Show moreLast updated: 30+ days ago
IT Help Desk Support / Office Admin

IT Help Desk Support / Office Admin

Winters Technical StaffingWoodbridge, Ontario
CA$20.00–CA$25.00 hourly
Full-time +1
IT Help Desk Support / Office Admin.As an IT Help Desk Support / Office Admin, you will be working in a dynamic, fast paced environment and responsible for : . Providing technical support and customer s...Show moreLast updated: 30+ days ago
IT Level 2 Support Analyst

IT Level 2 Support Analyst

Power Staffing SolutionsWoodbridge, ON, Canada
7 days ago
Job type
  • Full-time
Job description

Company Overview :

Our client is a leading Toronto-based IT services provider that delivers IT Infrastructure and Operations solutions for enterprise-scale companies across North America. We build on our 35-plus year history as a strategic partner, and apply our experience as in-house IT experts, to help our clients solve complex business and technology issues, so they can focus on what they do best.

Job Summary

  • Our client is looking for an IT Level 2 Support Analyst for a one-year contract (Hybrid) to join a fast-paced
  • Support team and be responsible for the resolution of various incidents on client desktops and associated applications.
  • Provide advanced troubleshooting and technical support for desktop, applications such as Outlook, SharePoint and other software-related issues escalated from Level 1 support.
  • Diagnose and resolve hardware and software issues for end-users, ensuring minimal downtime.
  • Collaborate closely with Level 1 support teams to guide them in resolving complex issues and to identify recurring problems.
  • Escalate unresolved issues to Level 3 support, working with specialized teams to find permanent solutions for complex technical challenges.
  • Maintain detailed documentation of support activities, issue resolution processes, and system configurations.
  • Leverage existing knowledge-based articles to expedite troubleshooting processes
  • Monitor system performance and identify areas for improvement, implementing necessary changes to enhance system reliability and user experience.

Required skills and experience

  • 3+ years of experience in IT support, with a focus on supporting desktop and end user applications
  • Knowledge of ServiceNow ticketing platform is a must with experience in using incident management modules.
  • Experience troubleshooting Electronic Faxing Products such as RightFax, SharePoint
  • Administration (2013 / 2019 / Online) & Microsoft Office applications
  • Strong knowledge of Windows operating systems, including configuration and
  • administration.
  • Experience with Active Directory, Office 365, and remote desktop support tools.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Strong communication skills, with the ability to explain technical concepts to non-technical users.
  • Experience working in a fast-paced, multi-site environment with support capabilities.