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At VC3, we don’t just solve IT problems — we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time.
We're a team of doers, builders, and tech whisperers who live by 4 core values:
Go Beyond | Own It | Be Curious| Serve as One
We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.
The Impact you will have:
You will be responsible for managing security event monitoring and incident response ticket queues, ensuring timely and effective triage in line with service level agreements and objectives. You will understand and follow the VC3 way, a set of standards and processes that produce a predictable result for the client, utilizing End Detection and Response tools to investigate alerts and build accurate timelines of potential threats.
Candidates must be available 4pm - 1am EST for this role.
