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It Jobs in Oshawa, ON

Last updated: 15 days ago
IT Support Specialist Level 3 - Whitby, ON

IT Support Specialist Level 3 - Whitby, ON

Source CodeWhitby, ON, Canada
Full-time
Quick Apply
Show moreLast updated: 15 days ago
information technology (IT) support technician

information technology (IT) support technician

Mary Brown ChickenWhitby, ON, CA
CA$28.85 hourly
Permanent
Show moreLast updated: 30+ days ago
administrative assistant

administrative assistant

Xpert IT Solutions Inc.Oshawa, ON, CA
CA$34.10 hourly
Permanent
Show moreLast updated: 30+ days ago
Manager, IT Applications - Remote

Manager, IT Applications - Remote

Aurora CannabisOntario, Canada
CA$70,000.00–CA$90,000.00 yearly
Remote
Show moreLast updated: 30+ days ago
IT Security Admin / Core Technology

IT Security Admin / Core Technology

Procor LimitedRemote, Ontario
CA$75,000.00–CA$85,000.00 yearly
Remote
Full-time
Show moreLast updated: 30+ days ago
IT Infrastructure Server Technician

IT Infrastructure Server Technician

Winters Technical StaffingAjax, Ontario
CA$51.00 hourly
Temporary
Show moreLast updated: 30+ days ago
Temporary IT Project Manager & Business Analyst

Temporary IT Project Manager & Business Analyst

The Corporation of the Town of AjaxAjax, Ontario, CA
CA$93,206.00–CA$116,507.00 yearly
Temporary
Show moreLast updated: 30+ days ago
IT Support Officer (Hamilton) (Dispatch / On Demand Request)

IT Support Officer (Hamilton) (Dispatch / On Demand Request)

Axiom TechnologiesCanada, Ontario
CA$24.00–CA$26.00 hourly
Show moreLast updated: 30+ days ago
2024-10 1.0 FTE Permanent Information Technology (IT) Helpdesk Technician

2024-10 1.0 FTE Permanent Information Technology (IT) Helpdesk Technician

York Region District School BoardOntario, Canada
CA$52,000.00–CA$74,000.00 yearly
Full-time
Show moreLast updated: 30+ days ago
IT Analyst

IT Analyst

BizLinkOntario, Canada , North America
CA$52.10 hourly
Show moreLast updated: 30+ days ago
Technical IT Manager (Remote)

Technical IT Manager (Remote)

N. Harris Computer Corporation - CADOntario, Canada
CA$105,000.00–CA$110,000.00 yearly
Remote
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with guaranteed earnings.No experience required.

Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with guaranteed earnings.No experience required.

Clubshop | CAWhitby, Ontario
Show moreLast updated: 30+ days ago
  • Promoted
Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with guaranteed earnings.No experience required.

Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with guaranteed earnings.No experience required.

ClubshopWhitby, Ontario
Show moreLast updated: 30+ days ago
2025 IT INTERN

2025 IT INTERN

GERDAU S.A.Whitby, Ontario, CA, L1N 5T1
CA$100,000.00–CA$130,000.00 yearly
Show moreLast updated: 30+ days ago
Assistant Teaching Professor - Networking and IT Security

Assistant Teaching Professor - Networking and IT Security

Ontario Tech UniversityOshawa, ON, CA
CA$60,000.00 yearly
Show moreLast updated: 30+ days ago
IT APPLICATIONS MANAGER

IT APPLICATIONS MANAGER

RED TICOntario
Show moreLast updated: 30+ days ago
IT Project Manager

IT Project Manager

Durham CollegeOshawa, ON
CA$115,000.00 yearly
Temporary
Show moreLast updated: 30+ days ago
Manufacturing IT Business Analyst

Manufacturing IT Business Analyst

Safran Landing Systems CanadaAjax, ON
CA$41.50 hourly
Show moreLast updated: 30+ days ago
Classroom IT Support Assistant

Classroom IT Support Assistant

York University, Ontario, Canada
CA$24.22 hourly
Show moreLast updated: 30+ days ago
Sr IT Analyst, Repair Operations & Planning

Sr IT Analyst, Repair Operations & Planning

Ciena Canada, Inc.Ontario,Canada,Remote
CA$76,300.00–CA$121,900.00 yearly
Remote
Full-time
Show moreLast updated: 30+ days ago
IT Support Specialist Level 3 - Whitby, ON

IT Support Specialist Level 3 - Whitby, ON

Source CodeWhitby, ON, Canada
15 days ago
Job type
  • Full-time
  • Quick Apply
Job description

IT Support Specialist Level 3

Whitby, ON

Full-time (Hybrid)

The IT Support Specialist this role will provide advanced troubleshooting support to a wide variety of PCs, Servers, Network devices, firewalls, and end user applications. This is a perfect position for an outgoing, customer focused IT professional with a passion for technology, positive attitude, and desire to grow as a technical professional and take on a more senior role within an IT team.

Responsibilities :

  • Strong customer service and troubleshooting skills as you will provide complete support for client environments including hardware, operating systems, software with an emphasis in business applications and network equipment
  • Resolving more complex issues requiring detailed systems and applications knowledge; with issues that have been escalated from Tier 1 and Tier 2
  • Training and documentation of issue resolution steps for team, and cross training of staff when issues are escalated.
  • Ability to conduct research into complex issues and present possible solutions with the team to

create plans for small and medium size project implementations

  • Work on projects in tandem with Helpdesk coverage, and managing time and deliverables for both sales and technical team
  • Dig deep and identify the root cause of persistent issues and fix reoccurring issues at their source
  • Strong time management skills, multitasking skills, and the ability to prioritize tasks with minimal
  • supervision

  • Detail oriented personality; creating and following checklists for installs, projects and customers
  • software upgrades.

  • Take part in monthly customer maintenance tasks ensuring all customer security devices and
  • monitoring is up to date

  • Interact with clients remotely via telephone and other remote technologies
  • Use, update and contribute content to our internal knowledge base
  • Earn the trust and respect of clients, and make recommendations on technology to improve
  • performance, security and to resolve root causes of reoccurring issues

  • Ability to participate in on-call rotation and after-hours activities and project work as required
  • Must-Haves :

  • 5+ years of IT datacenter or network support experience is required.
  • Prior Managed services experience is required.
  • Bachelors degree or equivalent in the IT field with 5+ years (minimum) related experience in a small-to-medium Managed IT Services environment
  • Microsoft Certifications ( MS-100 : Microsoft 365 Identity and Services, Microsoft 365 Certified :  Messaging Administrator)
  • 3-5 years experience with installing, configuring, and supporting Windows Server 2012-2019 ; including Active Directory, DNS, DHCP and Office 365 services.
  • VMWare experience; installing, configuring, maintaining, and supporting data center infrastructures.
  • Fortinet NSE1-3 and 4 or Watchguard Network Security Essentials or working towards within 12 months.
  • Demonstrated ability to configure and maintain WatchGuard, Cisco, Fortinet and HP networking devise and firewalls
  • VOIP (Ring Central, Teams Phone) experience with setup and troubleshooting
  • Strong time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision