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Last updated: 2 days ago
Customer Account System Administrator

Customer Account System Administrator

Thompson-Nicola Regional DistrictKamloops, Thompson-Nicola Regional District, CA
Full-time
Customer Account System Administrator - (CUASA.Customer Account System Administrator.The Thompson-Nicola Regional District. The Thompson‑Nicola Regional District (TNRD) would like to acknowledge tha...Show moreLast updated: 9 days ago
  • Promoted
CLK 12R - Aviation Logistics Administrator

CLK 12R - Aviation Logistics Administrator

BC Public ServiceKamloops, British Columbia, Canada
Full-time
CLK 12R - Aviation Logistics Administrator.Kamloops, BC V2H 1B7 CA (Primary).Join our established Provincial Aviation Team, made up of up to seven dedicated professionals during peak fire season.In...Show moreLast updated: 30+ days ago
Office and Sales Administrator

Office and Sales Administrator

HighbridgehumancapitalKamloops, Thompson-Nicola Regional District, CA
Full-time
Founded in 2017, We Are One Composites is a locally owned and operated composite manufacturing company focused on production of high quality, carbon fibre rims, components and mountain bike, The Ar...Show moreLast updated: 30+ days ago
CLK 12R - Aviation Logistics Administrator

CLK 12R - Aviation Logistics Administrator

British Columbia Public Service CareersKamloops, Thompson-Nicola Regional District, CA
Temporary
CLK 12R - Aviation Logistics Administrator - (121789).Type : Temporary (Auxiliary) – End date : 10 / 31 / 2026.Location : BC Public Service – Ministry of Forests, Provincial Wildfire Coordination Centre (...Show moreLast updated: 3 days ago
Remote Office Administrator Part-Time

Remote Office Administrator Part-Time

Top Level PromotionsKamloops, BC, ca
Remote
Full-time +1
Quick Apply
Work from Home Data Entry & Administration – Flexible Online Role.We are seeking detail-oriented and motivated individuals in Kamloops, British Columbia, Canada, for a remote data entry and adm...Show moreLast updated: 30+ days ago
Infrastructure Administrator (Permanent, Full-Time)

Infrastructure Administrator (Permanent, Full-Time)

City of KamloopsKamloops, CA
Full-time +1
Are you someone who is looking for an exciting opportunity where you can work with our IT team members to respond to systems-related and server-related requests, projects and more! If you are passi...Show moreLast updated: 30+ days ago
CLK 12R Aviation Logistics Administrator

CLK 12R Aviation Logistics Administrator

Province of British ColumbiaKamloops, British Columbia, Canada
Full-time
Join our established Provincial Aviation Team made up of up to seven dedicated professionals during peak fire this role youll work closely with the Aviation Procurement Specialist and connect with...Show moreLast updated: 30+ days ago
CLK 12R - Aviation Logistics Administrator

CLK 12R - Aviation Logistics Administrator

Government of British ColumbiaKamloops, Thompson-Nicola Regional District, CA
Full-time
Join our established Provincial Aviation Team, made up of up to seven dedicated professionals during peak fire season.In this role, you’ll work closely with the Aviation Procurement Specialist and ...Show moreLast updated: 30+ days ago
office administrator

office administrator

Nihal Labour Contracting LtdKamloops, Thompson-Nicola Regional District, CA
Permanent
Location : Kamloops, BC V2C 6N6.Hours : 30 to 40 hours per week.Employment type : Permanent, Full‑time.Implement new administrative procedures. Review and evaluate new administrative procedures.Delegat...Show moreLast updated: 4 days ago
Data Cloud Platform Engineer (DBA)

Data Cloud Platform Engineer (DBA)

Bally's IntralotKamloops, BC, CA
Full-time
Join INTRALOT as a Data Cloud Platform Engineer (DBA) - AWS Infrastructure.At INTRALOT, we shape the future of gaming through innovation and technology. Our global presence, diverse culture, and dyn...Show moreLast updated: 15 days ago
Office Administrator

Office Administrator

BGC EngineeringKamloops, British Columbia, Canada
Full-time
BGC) is an international applied earth sciences professional services firm.We are proud of our talented team of over 800 employees spanning the fields of Engineering Geoscience Software Geomatics D...Show moreLast updated: 30+ days ago
office administrator

office administrator

CARELANCE JANITORIAL LTD.Kamloops, BC, CA
Permanent
Education : Secondary (high) school graduation certificate.Experience : 1 year to less than 2 years.Review and evaluate new administrative procedures. Establish work priorities and ensure procedures a...Show moreLast updated: 30+ days ago
Data Cloud Platform Engineer (DBA)

Data Cloud Platform Engineer (DBA)

PAD landscapeKamloops, Thompson-Nicola Regional District, CA
Full-time
Data Cloud Platform Engineer (DBA).Join INTRALOT as a Data Cloud Platform Engineer (DBA) focused on AWS infrastructure.At INTRALOT, we shape the future of gaming through innovation and technology.A...Show moreLast updated: 16 days ago
Project Administrator

Project Administrator

Trace Associates IncKamloops
Full-time
We are looking for a Project Administrator who wants to make a difference with a company that cares about its people.The Project Administrator will join the administrative team, provide support to ...Show moreLast updated: 30+ days ago
Administrator - Arrow Marine Services

Administrator - Arrow Marine Services

Arrow Transportation Systems IncKamloops, British Columbia
Full-time
In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations throughout Canada...Show moreLast updated: 30+ days ago
Project Administrator

Project Administrator

Trace Associates Inc.Kamloops, Thompson-Nicola Regional District, CA
Full-time
We are looking for a Project Administrator who wants to make a difference with a company that cares about its people.The Project Administrator will join the administrative team, provide support to ...Show moreLast updated: 30+ days ago
office administrator

office administrator

Government of Canada - WesternKamloops, Thompson-Nicola Regional District, CA
Full-time
Secondary (high) school graduation certificate.On site — Work must be completed at the physical location.There is no option to work remotely. Implement new administrative procedures.Delegate work to...Show moreLast updated: 30+ days ago
Office Administrator, Facilities Services

Office Administrator, Facilities Services

EllisDonKamloops, Thompson-Nicola Regional District, CA
Full-time
Office Administrator, Facilities Services.We recognize that the facilities services and construction industry is changing at a rapid pace and we continually strive to be at the forefront.It doesn’t...Show moreLast updated: 30+ days ago
Accounts Payable Administrator

Accounts Payable Administrator

Dawson GroupKamloops, BC
Full-time
Accounts Payable Administrator.In this role you will be a valued member of the Shared Services team within.Accounts Payable Administrator. This position will help to maintain current accounts and as...Show moreLast updated: 2 days ago
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Customer Account System Administrator

Customer Account System Administrator

Thompson-Nicola Regional DistrictKamloops, Thompson-Nicola Regional District, CA
9 days ago
Job type
  • Full-time
Job description

Customer Account System Administrator - (CUASA.1)

Job Title

Customer Account System Administrator

Job Type

Full-time

Union

CUPE

# of work hours per week

35

Location

Job Description

The Thompson-Nicola Regional District

The Thompson‑Nicola Regional District (TNRD) would like to acknowledge that we connect with many First Nation communities across our vast regional district. TNRD administrative offices are located on the traditional Tk̓emlúps te Secwépemc Territory, situated within the unceded ancestral lands of the Secwépemc Nation.

Encompassing an unparalleled geographic region in the heart of British Columbia, the Thompson‑Nicola Regional District (TNRD) offers the best of both worlds. Urban life within vibrant communities and outlying rural regions showcases the region's beauty – pristine but rugged mountains, rolling grasslands, lush evergreen forests, and historical and modern areas, all within 45,000 square kilometers. Headquartered in the heart of downtown Kamloops, the TNRD provides a wide range of local government services to the population of 144,000 living within its 11 diverse municipalities and 10 electoral areas.

The Position

The Customer Account System Administrator supports and enhances the work of the Solid Waste & Recycling Department by administering technology solutions at TNRD solid waste management facilities. Reporting to the Operations Supervisor of Solid Waste & Recycling, this position oversees scale house and transfer station point of sale operations, including administering the scale and mobile software system, overseeing waste disposal fee processing and monthly account customer billing, resolving customer service issues, tracking and reporting waste and recycling data, coordinating weigh scale maintenance to ensure regulatory compliance, providing training to contractor staff on operational procedures and ensuring bylaw / policy compliance by contract staff / site users.

Responsibilities

Scale / Mobile Software System Administration

  • Maintain and administer scale and mobile software and hardware systems, manage user access, and provide training to system users.
  • Identify and resolve software and hardware issues, offer user support and troubleshooting.
  • Oversee the re‑loadable eco‑card program (including new account setup, customer top‑up payments, and error corrections).
  • Create new customer accounts in the system.

Daily Transaction Oversight & Data Integrity

  • Monitor daily operations to ensure accurate data entry.
  • Perform daily financial reconciliation of transactions.
  • Verify point‑of‑sale machines are functioning correctly and address technical issues as needed.

    • Financial Coordination & Reporting

  • Support monthly billing processes by importing external data into the system.
  • Collaborate with the Finance Department to issue accurate monthly customer account invoices within required deadlines.
  • Resolve billing issues and prepare financial reports for internal staff and external stakeholders as needed.

    • Regulatory Compliance & Reporting

  • Complete required regulatory and contract reporting.
  • Assist with bylaw enforcement data.

    • Customer & Stakeholder Support

  • Respond to customer inquiries and issues promptly.
  • Coordinate special disposal projects as required.

    • Job Requirements

    Education & Experience

  • Undergraduate degree or diploma in related field (applicants should specify how their education relates to the position).
  • 3+ years experience in customer service, data analytics, account / cash flow reconciliation.
  • Experience in retail or business operations is an asset.
  • Proven customer service background.
  • Proficient in Microsoft Excel, Word, Outlook, PowerPoint (or similar software).
  • Strong troubleshooting skills for computers and electronic equipment.
  • Experience developing training materials, directly training staff or users on new systems / processes and giving feedback to correct issues as needed.
  • Experience directing or managing contractors.
  • Valid Class 5 driver’s licence.

    • Knowledge, Skills & Abilities

  • Knowledge of retail operations (POS troubleshooting, daily balancing, opening / closing procedures).
  • Strong interpersonal skills; able to build effective relationships with colleagues, clients, and contractors.
  • Excellent customer service and communication with the general public (oral and written).
  • Ability to direct and oversee contractors / consultants.
  • Highly organized; able to manage multiple projects, priorities, and deadlines.
  • Clear report writing; able to explain complex technical concepts simply.
  • Works independently or collaboratively with minimal supervision.

    • This position falls under the provisions of the Collective Agreement with the Canadian Union of Public Employees, Local 900. The placement of the Customer Account System Administrator is at Pay Grade 8, which is $2,772.99 to $3,207.89 / biweekly or $72,097.74 to $83,405.14 / annually (2025). This position requires a Criminal Record Check and a valid Class 5 BC Driver's License (must provide a clean Driver’s Abstract).

    Applications must be submitted by 11 : 00pm PST, and include a cover letter and a resume outlining your qualifications and experience.

    Due to a high volume of applicants, only those moving forward in the hiring process will be contacted. Thank you for considering the Thompson Nicola Regional District as a place to share your talents!

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